The upside is that the beach is beautiful, stretching across the entire area, and it's located within the resort itself. A convenient shuttle bus loops around the resort for 12 Fijian pesos for an unlimited all-day ride, taking you to other resort hotels to enjoy the beach. The downside is that everything is expensive, and they're using various tricks to squeeze in extra cash. At the bank, you get 2.263 Fijian pesos for every US dollar, but this hotel only offered 1.9, which is quite unscrupulous. We were also overcharged at checkout, and we only had to complain to clear our name. A word of caution: always exchange some Fijian pesos elsewhere to avoid being scammed here!
Handy location right by the airport, perfect if you are traveling further and need to stay a night. Excellent food, recommend including the breakfast. Nice pool, kids loved the slide. If you are traveling out to Denarau it's $50-60 FJD (3 people) each way whereas the neighbouring resort has a free shuttle so worth factoring in when comparing the two.
As with most places in Fiji, super friendly and accommodating staff make you feel welcome.
The hotel is in a great location, close to the airport, and offers excellent value for money. The rooms are clean. We had booked a pool-view room and were assigned one on the second floor, which I actually preferred to potentially getting too much sun, as can happen on some outer islands. The front desk staff were all very friendly, and you can even exchange currency directly there. Just through a nearby passage, you can catch a bus to the town center. Fair warning though, Fiji itself is quite rustic, haha, so you'll get to experience buses with no doors or windows!
Extremely unwelcoming to Chinese guests. Despite calling room service daily for cleaning and tipping them every time, the staff member who answered the phone was incredibly impatient. We constantly had to follow up just to get basic necessities like toothbrushes and fresh towels.
The resort is very conveniently located, just close to everything. Inside the resort precinct there’s a dive shop which is great for divers. The resort staff are very hospitable with great services. Plenty of free activities provided everyday including fire walk, kava ceremony and fish feeding etc. Tours can be booked through the tour booking desk at reception. Highly recommended for travellers looking for diving and other outdoor activities.
Inccident 1. Hotel deliberately charged $103 for a can of coke. Argued with the front desk man that I didn't consume everything in the minibar except for a can of coke. Wasted my good 25minutes explaining to him.
Incident 2. House keeping lady barged into my room at 7.30pm not even hesitated to knock on the door. Thought it wasn't an appropriate time for house keeping.
Great convenient place to stay for the marina. Room was clean a comfortable, nice shower & pillows. Helpful staff. We didn’t have time for the pool or restaurant, but both looked nice. Aircon & fan were a little loud and a few banging doors etc from other guests rooms.
We had a lovely stay at Mercure Nadi with our whole family and few friends! 💛 The service was great — the staff, especially the receptionists, housekeeping, waiters and waitresses, were warm, friendly, and attentive. The hotel also offers good facilities, and while it may not have the full amenities of a five-star resort, the people and atmosphere definitely made up for it.
My only complaint would be the bed — I wish it were softer, as I didn’t get the best sleep over the past few days. 😅 Unfortunately, I didn’t get the chance to enjoy the pool because of a packed schedule, but it looked really inviting!
Overall, a pleasant experience in Fiji. Vinaka! 🌺
This hotel is perfect for those who prefer to relax and enjoy their vacation at the hotel rather than spending time sunbathing on an island. The hotel boasts several restaurants with excellent food. My favorite room type was the one with direct pool access from the balcony. These rooms, situated on either side of the central garden, feature their own private, long pool, where you can watch the sunset. The facilities are relatively new. The sand on the beach is quite dark due to the black coral rocks, but since I'm not a fan of beach activities, this didn't affect my enjoyment of the holiday.
I had a disappointing experience relating to service. My room had no wifi upon check in. I made the staff aware of this straight away, yet nothing was done until mid-morning the next day after I insisted it be resolved. All up I had to visit reception 2 times and call reception 5 times before they finally sent someone for a rather quick fix. When I called reception (outside of check in/out hours) often there was no answer. Furthermore, I paid for an oceanview room with 2 single beds, at check in I confirmed this was what I booked and requested that the room was not overlooking the pool. All these requests were ignored, and I was given a pool room with 1 bed, with no explanation for why.
While the staff are friendly (most hospitality staff across Fiji are), for a ”5” Star resort I found the service very lacking.
Very Good
177 reviews
8.4/10
Price from
BRL 1,521
per night
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7.9/10
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AAakash SembeyGreat stay at Nalagi, special thanks for the breakfast staff for such a pleasant experience. Room was very comfortable and spacious, and bathroom was very good, hot water shower was extremely good and functional. And the rooftop pool was absolutely gorgeous, great sunset and airport views. Great for families! About 5 mins walk to Nadi Plaza and $10 taxi ride to Nadi downtown. Overall, an excellent stay if you’re looking for something different to a resort. We enjoyed it because we were able to do some day trips and had plenty of choice for lunch and dinner:
SsereleaThe room was clean and comfortable. I stayed in a villa, so there were a lot of locks, which was confusing. The back door was out of place and couldn't be opened or closed.
The sea is shallow and very good for walking! The staff were also friendly. It was wonderful to have a welcome drink while watching the sunset.
It's a shame that the access is not good, but it's worth staying!
I told them that I couldn't eat breakfast the next day because of a remote island tour I had booked, so they gave me a lunch box. In the morning, when I went to the restaurant to get my lunch box, the chef didn't understand what I said, so he made it for me in a hurry. There was only enough for four people instead of five, but I was grateful that they made it early in the morning because I had asked for something.
EEvɛɛThe stay here was lovely, wonderful. Clean place. Great service, very friendly and helpful staff. The only issue we had was the phone calls to reception was not answered. Unsure why but it would ring and ring and ring and no one picks up. As we were abit far from the reception area... Im an emergency it could be a problem. Luckily there was none but I think they need to look into it.Luckily there was none but I think they need to look into it. But otherwise we had a great stay.. I would recommend the massage too... Best decision we could have made. The girls did great.
NNadia39Such a beautiful resort! We were lucky to be upgraded to a beach front room and it is definitely worth it if you are booking! The staff are all so lovely and they made our special occasion even more special. We can’t wait to come back!
GGuest UserWe went as a family of 4.
Just a beautiful nice resort hidden away from people and other things
If you want to go to a place where your not bothered than this is it.
Not many people yet know this resort therefore the stay was private and no waiting for pools etc
We had a bure next to the beach
Staff were over and beyond helpful
Even helped us with our chilly storage
NNadia777!The place is good if you need to get to the airport in the morning or plan to take boat trips from the port, as the beach in the area is not swimmable. Wi fi in the lobby / room is not good, wi fi in the restaurant: good :) the dorm room can be cleaner tbh, but it’s cheap so can’t complain
People are nice and friendly. There’s a bicycle rental nearby and o highly recommend renting e-bike and drive around.
GGuest UserFriendly stuff, that checked in on us several times to ensure we were having a good stay. Good snorkelling at the resort; however, equipment is only provided during hightide which was odd as mornings were much better for snorkelling. All areas of the resort have amazing views. Good variety of restaurants.
GGuest UserHandy location right by the airport, perfect if you are traveling further and need to stay a night. Excellent food, recommend including the breakfast. Nice pool, kids loved the slide. If you are traveling out to Denarau it's $50-60 FJD (3 people) each way whereas the neighbouring resort has a free shuttle so worth factoring in when comparing the two.
As with most places in Fiji, super friendly and accommodating staff make you feel welcome.
GGuest UserI stayed here for two nights in a dorm, lodge 1. I had a top bunk and there wasn’t a railing so I was pretty worried about falling out. Also there weren’t any plugs inside the room - only one outside in the washroom area. Apparently the other dorm lodges do have plugs and railings though.
Food is only at set times but was pretty reasonably priced! I had the split pea soup for dinner one night (5/5!) and a veggie curry the following (3/5) and a veggie burger for lunch (4.5/5). Complimentary breakfast was pretty basic but good enough! They had soy and almond milk available.
There is a cute ethical shop/cafe nearby which is so nice but other than that I don’t think there’s much else within walking distance in terms of shops.
The resort had daily activities to get involved with which is a bonus!! The pool was also very nice and the beach is great for snorkelling!
My favourite part of the beach house was the shower in the washroom area attached to the dorm/lodge. It was an outside area but secluded and the shower pressure was insane!! And nice warm water. However, the toilet itself smelt pretty bad and I didn’t dare go near it.
GGuest UserInccident 1. Hotel deliberately charged $103 for a can of coke. Argued with the front desk man that I didn't consume everything in the minibar except for a can of coke. Wasted my good 25minutes explaining to him.
Incident 2. House keeping lady barged into my room at 7.30pm not even hesitated to knock on the door. Thought it wasn't an appropriate time for house keeping.
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