AAdeyinka AdeniranOutstanding hospitality and superb facilities
As someone who travels frequently for business, I am used to standard hotel procedures, but the team at The Manchester Deansgate Hotel completely blew me away for this leisure stay.They responded brilliantly to our pre-arrival requests, upgrading us to a beautiful King Skyline room and adding thoughtful touches like a welcome note from the manager and complimentary drinks. The hotel’s physical assets are in top shape, the 2nd-floor pool and sauna are peaceful and high-quality, and the breakfast service was seamless despite a busy weekend. Exceptional execution by the management and front-desk team.
MMel ValeraDespite checking in quite late, we were warmly welcomed by the friendly staff, especially Alejandro, who was incredibly attentive and approachable throughout our stay.
As it was our first time staying here, we weren’t sure what to expect, but it certainly didn’t disappoint. The room was beautiful, spotlessly clean, and had everything we needed for a comfortable stay.
The hotel is in a great location near the city centre, making it very convenient. While parking isn’t free, we were given a discounted rate for the car park across the road after validating our parking at reception, which was a nice touch.
We would definitely stay here again and highly recommend it to anyone looking for accommodation close to the centre.
GGuest Userno parking at this establishment and no dropping off available at times as their maintenance and delivery vans might take up the small space cut into the front pavement. They do provide you with a discount voucher at nearby public carparks. Rooms are clean but the decorating is a patch up job throughout. The noise from the tram it is horrible and through the night as windows are not soundproof. In our room the heating was out of order and oil filled radiators were put up instead. Television sets have either the option for TV channels or to connect to your phone: bad aerial prevented viewing most channels and TV only connected to the staff's androids and not to our iphones. There was no options for apps such as youtube or netflix and kids have to entertain themselves on their tablet. Swimming pool is the size of a private one in a residential home. Staff is courteous and the breakfast is way and beyond satisfactory. The majestic hall from their photos was nowhere to be seen. Would go again if no other options shall be available at the time.
GGuest UserGood thing is the car parking at weekend is free.
The breakfast very usual level. Dont have expectation on it. There is on site starbuck. If u want to have better breakfast you may consider having at starbuck (but it open at 8am ) rather than at hotel.
There are only 1 big bar + restaurant nearby. The food is usual bar level quality but the price is lower than average. Around 13 to 15 for a main course.
GGuest UserI stayed at the Village Hotel Manchester Cheadle from the 20th to the 21st and accidentally left my Oral-B electric toothbrush and La Mer face wash on the bed. These are high-value items, and I immediately called the hotel on Sunday morning, fully expecting them to be professional and help me retrieve my belongings. Instead, I was met with complete indifference and disregard.
Despite their company policy stating that lost items should be returned if found, I was simply told that nothing had been discovered in the room. I am 100% certain I left them on the bed, but instead of investigating further, the staff dismissed my concerns and didn’t even bother to follow up. As a paying customer, I expected a level of care and responsibility, but I received none.
The worst part is that when I asked for an update, they merely shrugged it off, stating that “if they could find it, they would have by now,” despite less than 24 hours having passed since my stay. This lack of effort, urgency, and empathy from the hotel is shocking and unacceptable. It feels as though they couldn’t be bothered to take my situation seriously or value me as a guest. I will not be returning, and I urge others to avoid this hotel if you expect any kind of respect or attention to detail regarding your belongings.
GGuest UserMy husband and I booked a random night away. We are very pleased we selected the Edwardian in Manchester as it exceeded our expectations. The rooms were clean and tidy. The spa pool area was lovely and relaxing (our children were with their grandparents so we swam at child free times).
It was a shame to see people playing on their phones in the spa area. I was not really concerned about filming etc. However, it was sad to see they couldn't just switch off from the world for an hour or so in that location.
We didn't eat in the hotel and got breakfast on the go as we were heading to work in the morning. We chose to spend the little time we had in the morning in the pool rather than at breakfast. We would normally have booked breakfast but as we had to get to the office for 9am we picked the more interesting opinion.
We would happily book again.
GGuest UserThe hotel's location is excellent, and the triple room was a decent size. It's very close to the airport, and the breakfast, a beautiful English tea, was a lovely touch. This place is perfect if you have an early morning flight, and the airport metro makes getting to the city center very convenient.
GGuest UserMy husband and I booked this hotel to stay on the celebration of our daughter’s wedding and we were very impressed with all aspects of it the location was beautiful and all public areas were stunningly dressed to celebrate the festive period food and service in bars and breakfasts a very high standard the room we had was also very nice the only small thing that let it down was cobwebs and the amount of dust in corners and behind the tv apart from that a very pleasant experience
Mrs D Langley
GGuest Userroom was clean beds and ere comfy, the staff weren’t that cheery. The gym and pool facilities which are included and really good. Would stay again.
TTheVoyagerSecond time staying but this time at Citysuites 2. Absolutely in love with the heated pool and steam room. Also tried out the fully-equipped and well-spaced gym. Reception always friendly and helpful. Room fresh and clean. Lovely selection at brekkie. Highly recommend the Eggs Royale. Will defo stay there again next time we’re back.
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