Hotels With Pools in South Sulawesi, Indonesia

I recently stayed at Hotel Meliá Makassar for a night, and while there were a few bumps, the incredible honesty and hospitality of the staff really stood out. From the moment I arrived, the doorman and porter provided warm and proactive service. The highlight of my stay, however, was the outstanding honesty of the team. I accidentally left a t-shirt behind after checking out, and housekeeping and customer service immediately reached out via text to let me know they were keeping it safe for me at Lost & Found. That level of integrity and proactive communication is rare and deeply appreciated! The lobby hospitality was another lovely touch. My friends and I enjoyed the welcome drinks, nuts, and dried banana chips upon arrival. Upstairs, the room was very comfortable; I had a great night's sleep thanks to the cozy bedding. The main disappointment of the stay was the wellness facilities. The hotel website indicated that a spa was available on-site, but upon arrival, I was informed it was not open. While the front desk staff tried to help by recommending a massage parlor across the street, the service at that external location turned out to be quite poor. I hope the hotel updates its website info or partners with better local alternatives to avoid misleading future guests. Overall, Meliá Makassar excels in customer care, comfort, and honesty. If you're looking for great service and comfortable rooms, I highly recommend it—just double-check wellness amenities directly with the hotel before booking if a spa day is high on your priority list!

Review: 4/5 I recently stayed at [Hotel Name], and overall, it was a pleasant experience. The location is fantastic—centrally located, making it easy to explore the surrounding attractions and enjoy nearby dining options. The check-in process was smooth, and the staff were friendly and accommodating, always greeting us with a smile. The room was clean and comfortable, with all the basic amenities provided. The bed was especially cozy, which made for a great night’s sleep. I also appreciated the little touches, such as complimentary bottled water and toiletries. However, the room felt a bit dated, and the air conditioning took a while to cool the space effectively. The breakfast spread was impressive, offering a variety of local and international dishes. The dining staff were attentive, making sure everything was well-stocked. I just wish the coffee could have been better—it felt a little weak compared to what I expected. The facilities, including the pool and fitness center, were well-maintained, but the pool area got quite crowded during peak hours. A larger pool or more seating would have been ideal. Overall, I enjoyed my stay, and I would recommend [Hotel Name] to others. With a few small improvements, this could easily become a 5-star experience!

The hotel is very well located, with lots of restaurants around. The staff was very helpful and arranged our transfer to the airport 👍. Local breakfast, pleasant pool, everything was perfect, thank you 🙏

I had a wonderful stay at this hotel. The room was clean, spacious, and very comfortable. The staff were friendly, welcoming, and always ready to help with any requests. The location was convenient, with easy access to nearby attractions and restaurants. The breakfast offered a good variety of delicious options, and the overall atmosphere was relaxing and well maintained. I would definitely stay here again and highly recommend this hotel to anyone looking for a comfortable and enjoyable experience.

As usual, the staff (especially Randy, Tira, Rezky, and Aziza) were very professional, friendly, always polite, greeting, and helpful. The hotel lobby and rooms were very clean. However, there was an unpleasant incident on August 7th. My wife and I were quietly enjoying lunch in the restaurant, but the atmosphere became uncomfortable due to the joking and conversation of four hotel staff members, whom we were informed were from Sales and HR. They were joking loudly and noisily, showing no regard or respect for hotel guests. Do they think that as hotel staff, they can behave inappropriately in a four-star hotel? It seemed like they thought they were in a casual eatery and could act that way. I hope such incidents do not happen again, as they can tarnish the image of other staff members who work hard to maintain the hotel's good reputation.

The room was great, especially the sea view room for watching the sunrise – it was absolutely fantastic.

The kids really enjoyed swimming here, and the facilities were complete. The service was also very satisfying. I even left my makeup bag behind, and less than 24 hours later, the hotel staff informed me they had found it. When I picked it up, nothing was missing. This hotel is highly recommended for a family staycation.

Novotel is a great pick for a stay in Makassar. Good location get around town. Rooms are nice, clean, and functional. Gym is small, and probably needs a few upgrades. There is a pool, but not used. Restaurant is so-so, to be fair. Outside eating options are probably better. Very friendly and efficient staff - they quickly addressed a minor issue and followed up with excellent attention. Still, overall, a very good place to choose, and good value for money,

Excellent stay! Clean room, friendly staff, great location, and outstanding service. Everything was perfect. Highly recommended, and I will definitely come back again! I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were friendly, professional, and always willing to help. The location was convenient, and the overall experience exceeded my expectations. I highly recommend this hotel and would definitely stay here again. Thank you for the excellent hospitality!

The hotel was close to the airport and very accessible. The breakfast buffet was elaborate and excellent. There was no bottled water in the room, but it was clean. However, I waited about an hour for room service dinner.