Being part of the Taj Hotels chain, the breakfast was quite complete and good.
We had a problem with the reservation but the manager was very attentive and concerned about the situation and helped to solve it quickly. The room could be improved, somewhat outdated.
Thank you,
My recent stay at Taj Club House was quite disappointing. The service was slow and lacked warmth — the overall atmosphere felt more like a funeral parlour than a hotel. No one greeted or acknowledged us throughout the stay, and there was a clear absence of hospitality.
The phone in our room wasn’t working, so every small request required multiple follow-ups. The Wi-Fi connection was poor the entire time. Although I requested to speak with the duty manager, there was no meaningful response.
On a positive note, Imran Khan at the reception was polite and efficient during check-in. Breakfast was decent, but the staff seemed rushed and distracted, focusing more on tasks than on guests.
Overall, it was an underwhelming experience that fell short of the standards expected from the Taj brand.
Excellent service and warm hospitality from start to finish. The ambience is world-class — pleasant scent, perfect lighting, and genuinely polite staff all around.
Our room didn’t have a bathtub like our friends’ did, but honestly, the shower alone was impressive. The hot water was so satisfyingly warm that you actually need a couple of minutes to cool down after stepping out. The restroom was equally impressive, with an automatic toilet seat that sanitizes itself and stays warm — a small but luxurious touch.
A nice bonus: you can request complimentary cut fruits every night, which is great for digestion, especially when traveling. Breakfast was definitely worth adding on; for the price, the quality exceeded expectations.
Overall, a fantastic stay with thoughtful comforts and great value. Highly recommended.
Nothing to complain about . All round excellence !! Convenient location and courteous staff really stand out. Ms Briget at the reception went out of her way to speed up check in formalities. Will stay there again.
We were checked in swiftly which is good as we had a function to attend in the late afternoon. The rooms were clean and the internet connection was good. The staff courteous. The bed was comfortable. At breakfast although it was rush the staff ***aged to sit us and waited us well. The breakfast spread was aplenty and tasted good. Overall experience good.
exceptional hotel. good buffet. nice location. good amenities. but sadly destroyed by their service attitude. There did not give us a flexibility for a communication gap. Charged us when we checked out.
The hotel environment is very good, there are peacocks to see. It's just that there is a problem with management. After I swiped my credit card, it was stolen.
Very good service by the hotel staff . The food was very good too. They were very helpful in getting for us transportation and stuff like that
Very Good
86 reviews
8.9/10
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WwannaHotel looks lovely and on the surface seems like a high quality hotel. But the service was seriously shambolic. They didn't provide hand towels in the room, we had to ask several times for them before they finally appeared. The breakfast was bizarre - noone manning the coffee station but you weren't allowed to serve yourself (it was just a push button machine). No decaffeinated tea or coffee. It took ages to receive the love station food even though the breakfast room wasn't even 1/4 full as we were very early. They agreed to book us a taxi but on reconfirmation they had no record of it, so they tried to persuade us to instead use the hotel charter vehicle for 4x the price! It's a shame, for the price we expected better service and less chaos.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
MMir69Staff at the reception are nice and friendly, crews and bellboys helps with your stuff. However, got harassed by one staff at the bar. We were being forced to leave where we are seated to a sofa near the bar and embarrassed my friends while we are waiting for the coffee we ordered at the bar. Tirelessly, even to the point of heated argument he never stopped until I made myself clear that I am going to report him. I had been a guest for this hotel since 2019 and unfortunately treated like this. This staff must be removed for inappropriate action.
GGuest UserWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
GGuest UserExcellent service and warm hospitality from start to finish. The ambience is world-class — pleasant scent, perfect lighting, and genuinely polite staff all around.
Our room didn’t have a bathtub like our friends’ did, but honestly, the shower alone was impressive. The hot water was so satisfyingly warm that you actually need a couple of minutes to cool down after stepping out. The restroom was equally impressive, with an automatic toilet seat that sanitizes itself and stays warm — a small but luxurious touch.
A nice bonus: you can request complimentary cut fruits every night, which is great for digestion, especially when traveling. Breakfast was definitely worth adding on; for the price, the quality exceeded expectations.
Overall, a fantastic stay with thoughtful comforts and great value. Highly recommended.
JJason AndrasBreakfast is top-notch—you will not find a better one in the area. The hotel's restaurants are also some of the best around. The rooms are spacious and clean. I've traveled to various hotels around the world in my life, and I was very impressed with the ITS Grand Chola. This was my second time staying here, and I plan to come again.
GGold Poovan DevasagayamMy recent stay at Taj Club House was quite disappointing. The service was slow and lacked warmth — the overall atmosphere felt more like a funeral parlour than a hotel. No one greeted or acknowledged us throughout the stay, and there was a clear absence of hospitality.
The phone in our room wasn’t working, so every small request required multiple follow-ups. The Wi-Fi connection was poor the entire time. Although I requested to speak with the duty manager, there was no meaningful response.
On a positive note, Imran Khan at the reception was polite and efficient during check-in. Breakfast was decent, but the staff seemed rushed and distracted, focusing more on tasks than on guests.
Overall, it was an underwhelming experience that fell short of the standards expected from the Taj brand.
GGuest UserAn unforgettable stay with amazing cuisine and rooftop entertainment, Novotel on Chamiers Rd is a must see.
• 8 min walk to Nandanam Metro 🚉
• Koox Japanese Rooftop Bar 🍸
• Food Exchange Buffet Restaurant
• 10min drive to T-Nagar shopping district
Stayed for 10 nights over the Independence Day weekend in August, and was very impressed by the hospitality and service of every staff member from the front of house to the room service, who did not hesitate to accommodate my every request.
Koox Rooftop bar located at the terrace is a premier dining experience for any Japanese or Thai cuisine aficionados, the evening vibes had us coming back for more.
A special mention to the Food Exchange Buffet Restaurant on the 1st Floor, Chef de Partie Amit and Restaurant Manager Nisarg went above and beyond to cater for every request at breakfast, lunch and dinner.
A massive thank you to all the staff who made our stay special:
Reception Staff - Lucky
Front of House - Krishna
Gym Staff - Thiru 💪
Room Service - Santhosh
And thank you to Mr Amit Gera, GM who kindly welcomed me to the Independence Day Flag Raising ceremony at the front of the Novotel. Glad I could be there for the special occasion. 🇮🇳
PPraveenKrishnaI highly recommend this place for families with children. The location is excellent and the ambience is extraordinary. The resort's theme is Rajasthani and is very well-maintained. The hospitality and food are good, although there are a lot of flies, which can be a bit bothersome. The resort has a swimming pool suitable for children of all ages, but please be cautious as the pool area can get slippery. The resort also offers daily programs which are posted near the reception area to keep everyone entertained. It's not just a place to stay for the night, but a great spot to spend quality time with your family and relax.
GGuest UserMy stay at the Radisson Blu at Egmore for 3 days was absolutely a gem. From the moment we arrived on 12 June 2025, we had warm welcome from the concierge and attentive service from the reception staff.
The room given was on the first floor, which was impeccably clean, spacious, with a stunning view of the city.The bathroom was freshly cleaned and well stocked with tissue paper and toiletries .
The breakfast buffet was extensive and delicious, with a wide variety of options to choose from.The Manager , Chef, and Waiter presents a professional and polished image that contributes to the overall dining experience. Manager Selvakumar was always seen talking to guests getting feedbacks and reassuring to our needs. Exclusively the restaurant has a big wooden cart with a young boy serving boiling coffee and tea.
Overall the hotel's attention to commitment to guest satisfaction were evident throughout my stay. This hotel is in the city and convenient location to all local amenities I highly recommend this hotel for anyone seeking a luxurious and unforgettable experience.”
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