Pros:
1. Excellent location.
2. Service was very good.
3. The hotel is quite new.
4. All basic facilities are well-equipped.
5. Breakfast was very rich and varied.
6. They were very accommodating to our two adults and two children. We booked the room for adults, and only had to pay a small difference and buy children's breakfast upon check-in, which was really great.
Cons:
1. The hotel's parking lot is very small and often full. The other two parking lots are quite far, so we just found another parking spot nearby.
2. Dinner on December 30th (New Year's Eve price) for two adults and two children was 21,000 JPY, but the food was really mediocre. Compared to the excellent breakfast and lunch, it was a bit disappointing. Breakfast and lunch, however, were both very good and highly recommended.
3. I've stayed at three Hilton hotels in Japan (Tokyo Disney, Hiroshima, Nagasaki), and none of them have a consistent policy for children. It's always best to call or email ahead to confirm when staying with kids. However, this hotel's extra charge was minimal, which was very considerate.
The hotel is newly renovated and upscale. The rooms are spacious and clean, equipped with humidifiers and well-equipped. The ocean view is fantastic, and the breakfast and dinner are also excellent. The hot springs are clean and offer massages and a sauna. There are outdoor hot springs on the third floor and another on the rooftop.
The number of guests on the app did not match the hotel plan.
However, the plan was listed as an available slot, so I should have wondered about it, but I made the reservation without thinking about it. On the day, the number of guests did not match, so I was a little flustered, but the hotel accepted it and dealt with it, which was a relief.
The kaiseki dinner at night was also delicious and looked great!
The location was great and we traveled by car, but there were two parking lots, so it was convenient to go to Miyajima.
At night, there is a dragon boat that allows you to see Itsukushima Shrine, and it is a service that can be enjoyed by people of all ages and genders. I didn't have time to ride it this time, but next time I would like to adjust my schedule to include a private bath and use it.
The guests seemed to be couples of all ages, families with small children, and business entertaining!
Amazing hotel, specially the view just spectacular the room size was very good and the price very economical, they had their own pier to catch the speed boat to the island
Highly recommended
The hotel staff were incredibly welcoming and attentive, greeting me upon arrival and seeing me off at check-out. The location is excellent, right next to the station with plenty of dining options nearby, and the hotel's own restaurant is superb. The bedding and pillows in the room were incredibly comfortable, truly impressive – I even considered buying some to take home! The environment was clean and hygienic, and the windows were so spotless they seemed to disappear, giving me a fantastic impression of Hiroshima overall. The only minor downsides were the hairdryer wasn't great, and the shampoo and shower gel weren't big brands, leaving my hair a bit stiff.
We had a wonderful time enjoying the onsen bath, recliner lounge, ocean terrace and beautiful view from our room (Note: trip.com booking of lowest priced room with sea view is not correct as the room is located at the lowest level and you only see trees before the ocean. We need to pay extra to upgrade the room to a better view). There's a private onsen bath tub in the room too. They also provide free coffee, popsicle sticks and yukata at the lobby. Dinner and breakfast has a reasonable spread but most food (especially the fried ones) are pre-cooked and cold. So they don't taste as good. The location is high up the hills. It's not possible to get a bus and then climb up with heavy luggages. The best way is to take a taxi, so be prepared to pay the price.
It's my first time staying in ryokan with onsen and it was amazing since check in procedure full of warm relation and complete introduction to local habits till my first onsen visit.
Something special is dinner in traditional Japanese way and sleeping on futons.
Onsen with different baths and types of water is perfect after hard travel day and went us into the sleep in a seconds
Very small and remarkable city around the hotel easy to walk around and keep a lot of nice photos to remember
Super convinient location in 5 min to railroad station to Kobe and 30 min total to Shin-Kobe station.
Staff support us even when we need to send luggage to the next hotel in Kyoto.
Wish to visit it again
The room was clean and the surroundings were quiet. The facilities and services are very general, no one cares about the Japanese outside the commute time.
The staff were very happy with the smile
I missed the hotel where I could stay with my pet, but I didn't smell especially like my pet.
The bath attached to the room was very good to put it in my favorite time
I learned that the hotel in Chateau de la Se that I wanted to go to was built in Hiroshima, and went through the Shimanami Kaido. Starting with a cake set, the ice cream service, dinner and breakfast were fashionable and very delicious. The buffet at the Chateaux Hotel was great to be able to eat slowly while watching the scenery because the table was spacious. Next time I would like to come with my son's family. The hotel was very nice and the room and the public bath were clean and comfortable.
Outstanding
1 review
10/10
Price from
JPY 20,629
per night
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Travelers Reviews of Hiroshima Prefecture Hotels
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8.7/10
Very Good
SShahzadjAmazing hotel, specially the view just spectacular the room size was very good and the price very economical, they had their own pier to catch the speed boat to the island
Highly recommended
OOlegIt's my first time staying in ryokan with onsen and it was amazing since check in procedure full of warm relation and complete introduction to local habits till my first onsen visit.
Something special is dinner in traditional Japanese way and sleeping on futons.
Onsen with different baths and types of water is perfect after hard travel day and went us into the sleep in a seconds
Very small and remarkable city around the hotel easy to walk around and keep a lot of nice photos to remember
Super convinient location in 5 min to railroad station to Kobe and 30 min total to Shin-Kobe station.
Staff support us even when we need to send luggage to the next hotel in Kyoto.
Wish to visit it again
YYingtaoxiaowanziThe hotel staff were incredibly welcoming and attentive, greeting me upon arrival and seeing me off at check-out. The location is excellent, right next to the station with plenty of dining options nearby, and the hotel's own restaurant is superb. The bedding and pillows in the room were incredibly comfortable, truly impressive – I even considered buying some to take home! The environment was clean and hygienic, and the windows were so spotless they seemed to disappear, giving me a fantastic impression of Hiroshima overall. The only minor downsides were the hairdryer wasn't great, and the shampoo and shower gel weren't big brands, leaving my hair a bit stiff.
__WeChat28323****Pros:
1. Excellent location.
2. Service was very good.
3. The hotel is quite new.
4. All basic facilities are well-equipped.
5. Breakfast was very rich and varied.
6. They were very accommodating to our two adults and two children. We booked the room for adults, and only had to pay a small difference and buy children's breakfast upon check-in, which was really great.
Cons:
1. The hotel's parking lot is very small and often full. The other two parking lots are quite far, so we just found another parking spot nearby.
2. Dinner on December 30th (New Year's Eve price) for two adults and two children was 21,000 JPY, but the food was really mediocre. Compared to the excellent breakfast and lunch, it was a bit disappointing. Breakfast and lunch, however, were both very good and highly recommended.
3. I've stayed at three Hilton hotels in Japan (Tokyo Disney, Hiroshima, Nagasaki), and none of them have a consistent policy for children. It's always best to call or email ahead to confirm when staying with kids. However, this hotel's extra charge was minimal, which was very considerate.
GGuest UserWe had a wonderful time enjoying the onsen bath, recliner lounge, ocean terrace and beautiful view from our room (Note: trip.com booking of lowest priced room with sea view is not correct as the room is located at the lowest level and you only see trees before the ocean. We need to pay extra to upgrade the room to a better view). There's a private onsen bath tub in the room too. They also provide free coffee, popsicle sticks and yukata at the lobby. Dinner and breakfast has a reasonable spread but most food (especially the fried ones) are pre-cooked and cold. So they don't taste as good. The location is high up the hills. It's not possible to get a bus and then climb up with heavy luggages. The best way is to take a taxi, so be prepared to pay the price.
GGuest UserThe number of guests on the app did not match the hotel plan.
However, the plan was listed as an available slot, so I should have wondered about it, but I made the reservation without thinking about it. On the day, the number of guests did not match, so I was a little flustered, but the hotel accepted it and dealt with it, which was a relief.
The kaiseki dinner at night was also delicious and looked great!
The location was great and we traveled by car, but there were two parking lots, so it was convenient to go to Miyajima.
At night, there is a dragon boat that allows you to see Itsukushima Shrine, and it is a service that can be enjoyed by people of all ages and genders. I didn't have time to ride it this time, but next time I would like to adjust my schedule to include a private bath and use it.
The guests seemed to be couples of all ages, families with small children, and business entertaining!
Kkaola0101The hotel is newly renovated and upscale. The rooms are spacious and clean, equipped with humidifiers and well-equipped. The ocean view is fantastic, and the breakfast and dinner are also excellent. The hot springs are clean and offer massages and a sauna. There are outdoor hot springs on the third floor and another on the rooftop.
GGuest UserThe room was clean and the surroundings were quiet. The facilities and services are very general, no one cares about the Japanese outside the commute time.
GGuest UserThe staff were very happy with the smile
I missed the hotel where I could stay with my pet, but I didn't smell especially like my pet.
The bath attached to the room was very good to put it in my favorite time
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