Hotels With Pools in Osaka Prefecture, Japan

I've stayed at this hotel before, and everything—location, transport, price, facilities, and service—was excellent. But this time, it wasn't good. 1. The staff weren't as enthusiastic as before. 2. The front desk guy said they no longer provide bottled water; you have to get it from a dispenser near the elevator. 3. The cleaning staff just tossed my pajamas on top of my suitcase. 4. There were some stains on the duvet cover... I stored my luggage, and I recall being charged for it previously. This time, when I asked how much to pay, the young lady seemed surprised and told me it's free. Mostly, having my pajamas thrown on my suitcase really annoyed me.

The Imperial Hotel Osaka boasts an excellent location near Sakuranomiya Station, offering stunning river views from its upper floors and even a glimpse of Osaka Castle in the distance. Below, the riverside greenery and small beach create a serene and lovely atmosphere. The hotel has a vintage charm, and while some facilities show their age, it didn't detract from a comfortable stay. The mattress was just right – not too soft, not too firm – and even the single beds were spacious. Room insulation was good, and the shower had strong, hot water, which was very pleasant. However, the lighting was a bit dim, making it slightly inconvenient for getting ready. This visit was specifically to experience the 'Miyake' (a term for the three most prestigious hotels in Japan) level of service, and indeed, this venerable hotel delivered polite and thoughtful service without feeling overbearing. For instance, when checking out, knowing we had plenty of time before our flight and planned to explore Umeda further, they proactively reminded us about their shuttle service to the airport if we were heading there directly. When we said we were going to Umeda, they even asked if we'd like to leave our luggage at the hotel. They also directly helped us with calling a taxi, specifying the destination, and handling our luggage. I truly loved their Japanese staff! However, it seems the hotel has hired some South Asian staff for housekeeping. I noticed some dust on the glass shelf in the bathroom and on the TV cabinet. But these are minor issues, and overall, the cleaning was quite thorough.

The room is small but can open two suitcases. The public bath and spa are excellent. Close to JR station and donki. But the staff and hotel policy are terrible and I could only rate it woth adverse comment. First, at checkin the staff did not tell us the spa world could be used even after checkout, so we had no idea we could still stay to play the spa world the next day until we learnt it from other residents in the hotel. If we have learnt it earlier at checkin we might adjust our travelling plan as we checkin late at night from landing. Second, upon checkout we asked for luggage storage service, which is very basic services of hotel, but the staff said if we were leaving and not staying for the spa, they would not keep our luggage. I am not meaning leaving Japan but I just go out from breakfast or some shopping. I have visited Japan multiple times and stayed in many hotels or residence, and this is the first one not offering luggage storage service. Please do not call this a hotel if you refuse to offer luggage storage service. Third, the hotel prohibited any slipper and every one had to walk back to rooms in bare feet after public bath, this sounds dirty while the staff was wearing slipper. Hotel could provide slippers and require resident to wear hotel slippers only. Bad experience and poor service.

This hotel offers a truly great overall experience. The room was clean and tidy, with excellent hygiene, making for a very comfortable stay. The hotel environment is also very pleasant, with a comfortable atmosphere – not noisy at all, which allowed for a great rest. The staff were very enthusiastic, always ready to answer questions, and responded quickly. Both check-in and check-out were smooth. The breakfast had a wide variety, including a live noodle station and many local specialties, and everything tasted great. I stayed for several nights and had a very good overall experience. It's definitely worth recommending!

Very close to Osaka Castle, you can walk directly into the park downstairs. I chose a room with an Osaka Castle view, which offered delightful scenery, and the surrounding rivers were abundant, making the overall environment very pleasant.

The hotel is excellent. The room is clean and toilet and bathroom accessories are changed daily. Breakfast is suitable for everyone: continental and Japanese cuisine. The location of the hotel is very convenient for public transport and for shopping. The laundry and SPA area are excellent. Cleaning the room once every two days. Very quiet.

We had an amazing stay at this hotel. The room was incredibly spacious and offered a stunning view of Osaka Castle right from the window. The location was perfect — it was very close to Osaka Castle, making it easy to visit and enjoy a relaxing walk around the area. The room was clean and well-maintained, and the amenities were excellent. Most importantly, the staff were very kind and provided outstanding service throughout our stay. Overall, it was a wonderful experience, and I would highly recommend this hotel to anyone visiting Osaka.

Highly recommend this hotel for families traveling with children to Osaka. They have a shuttle bus directly to Osaka Station, making shopping a breeze and eliminating the need to plan your transportation. There's also a shuttle to Universal Studios Japan (USJ), which you need to book in advance, just be sure to be on time. For the return trip, you'll need to make your own way back, but the subway is very convenient. I'll definitely stay here again next time I'm in Osaka. Highly, highly recommend!

The hotel environment is quiet and spotless. The location is super convenient, right in Namba, the heart of Osaka, with great transport links. The service is attentive and unobtrusive; anything I requested was promptly delivered to my room, and check-out didn't even require a trip to the front desk. Enjoyed the open-air onsen every day – very relaxing. I even had two online meetings on the front desk floor, and they kindly provided paper and water free of charge.

Convenient walking distance to and from the Sakaisuji-Honmachi Station serving the Chuo Line [C] and Sakaisuji Line [K], makes for an easy thoroughfare to all parts of the city, Umeda, and Universal Studios, too. Great amenities are its upper floor Onsen on the 14th floor, along with the swimming pool and gym facilities for an additional (2 700¥) per visit. Room size is fairly spacious for solo travelers, but opt for beds for two persons or couples. The hotel does not have laundry facilities though the nearest laundromat is about 6-blocks away. Very clean and open 24/24. This hotel has a chapel inside on the second floor for those who are observant travelers (for Christian devotees). There are several other temples and shrines all within distance from the hotel itself. Accommodations are very good from a short stay to a business traveler’s perspective or personal experience within this part of Osaka’s financial districts. Very lovely places for returning visitors.