GGuest UserIt was nice stay in New Plymouth and we were able to pop by the nearby eating areas with ease. One thing we enjoyed about the facility is the bath tub and the conveniently located washing machines, except that the machines are locked by 10pm, resulting in some rush, but other than that the stay was great.
AazizRMExcellent building setup. We took more than 10 minutes to cover all the areas namely reception, restaurant, garden & relaxation and easy section.
The front desk staff were friendly and helpful.
The only minus was going to our room on the first floor using the stairs only. The front desk was however willing to call for help. Thanks.
GGuest UserGood price for 5 nights. As I mentioned at reception the room service staff replaced towels that were hung up and which I was happy to use again (contrary to what it said on the card in the bathroom and is now standard practice in most hotels). That was an extra 4 towels to the laundry over 5 days for one room - this all adds up - I am just thinking of the planet and also the autolodge laundry bills!
GGuest UserThe room was older but very clean, the wall was cracked, the carpet stained and the toilet not bolted to the floor. None of things made the stay any less funtional and the service standard and facilities were excellent. It was excellent for our family and we would stay again.
思思When we arrived, it was close to 10 o'clock in the evening, so I was really afraid that there would be problems in the stay - but in fact there is a British lady waiting for us! When we arrived, we received us very kindly, and we warmly told us where we can eat at night. The next morning we saw the proprietress, the Chinese lady, and the kindness is not to be said. The rooms are spacious, comfortable and clean, and the equipment is very complete! If you come later, I will still choose to stay here!
GGuest UserIt was okay not much milk, little space and heating was not working properly. Place was a bit dusty, very small and tight parking space. Thin walls can hear people next door.
GGuest UserThe place was very tidy and very conducive. As per the service and hospitality of the staff it was awesome. Will visit again in the future.🫶
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.