The hotel’s location and cleanliness were very good. However, the housekeeping staff did not change the bed sheets during my stay, and the rooms could be cleaned more thoroughly.
The sound insulation between rooms is not very good, and you can easily hear noise from neighboring rooms.
Overall, the stay was pleasant, but there is definitely room for improvement in housekeeping and soundproofing.
I stayed on this hotel before and took the suit and was TOP. But this time, took a normal room. It was totally worse. It doesn't totally look like 4 start hotels. The pillow is so ****.
The main light wasn't working. And shower was blocked. Toilet flashing doesn't work properly, and the temperature is not working . I complained about it and asked to chang the room.they said we would send the service. Day later complained again they said the service man was not working we will send tomorrow. Till I check it out. They haven't fixed anything. I will definitely don't book again this hotel. If you do not book the suit, don't book this hotel because you pay 4 stars but you get 3 or 2 star rooms and services.
Hotel near Fatih,Istanbul5.5% of visitors choose this area
GGuest User2026.01.26
Perfect location for everything we walked everywhere as the main attractions and bazaars were within 5 mins walking. Left was Hagia Sofia. Palace etc, right were bazaars...straight down was the sea. The hotel was lovely, and breakfast had everything I liked and more. The view from the top was amazing; you could see all across Istanbul.
Our room was very clean, and we even had soothing music in the bathroom, which was a really nice touch.
I gave 4 stars for amenities because although the hotel has a spa, I was really hoping for a hammam experience and unfortunately it was mixed. If they offered an hour or even part of the day for ladies only, this hotel would be an absolute winner.
One small downside was that our taxi couldn’t drop us off or pick us up directly outside the hotel, so we had to walk about 3 minutes.
That said, the area felt very safe we walked out at 10pm as two women and felt completely comfortable. There’s even a police station right opposite the hotel!
Overall, a great stay and I’d definitely recommend it.
Hotel near Sirkeci,Istanbul1.5% of visitors choose this area
GGuest User2026.01.01
The hotel staff were incredibly friendly and welcoming upon my arrival. Even though I was traveling alone, I was given a spacious room, which made my stay very comfortable and enjoyable.
The restaurant, though not large, had everything I needed, and it was a real treat to have delicious Kaymak for breakfast without having to go far.
There was a bit of a tricky situation during my stay, but the staff were so kind to constantly check in on me, asking if I was okay and offering their help. I really appreciated their concern and support.
I would definitely love to stay here again if I come back to Istanbul!
I stayed in three hotels in Istanbul, and I like this hotel the most. We arrived at around 11 o'clock. We were worried that we could not check in until 2 o'clock in the afternoon. The brother at the front desk was very, very good and let us check in at around 11 o'clock. We flew for 11 hours and were exhausted. We could check in early, which was very warm. There was also a brother to help with the luggage, but unfortunately we had just arrived that day and did not have enough money to tip him. I wanted to stay here for the next two days, but there were no rooms. The hotel and the room are very beautiful, European style, and the room is also very spacious. There is a very cute and beautiful girl in the restaurant on the first floor. She also gave me a heart. When I left, we hugged each other tightly. In short, this hotel is very good in terms of environment and service. If I go to Istanbul again, I will definitely stay here again. Super satisfied ❤️💗♥️
Hotel near Fatih,Istanbul5.5% of visitors choose this area
BBahaa alameri2026.01.17
Clean and good hotel
Location is far from center in about 2 km but the tram T1 station is exactly infront of the hotel took 1 minutes to reach it
Rooms small but great and strange design
Hotel near Taksim,Istanbul67.6% of visitors choose this area
AAlan xiong2025.12.06
I love the stay and the hotel recipients are veey helpful,lost my phone on the taxi,Miss Zehra and Mr Cenk helped me find, Mr Furkan was a very helpful to take the shuttle to Taksim square,i love the stay and surely will stay here next time.
Hotel near Taksim,Istanbul67.6% of visitors choose this area
GGuest User2026.06.03
I like this hotel more than the similar ones on the same street , the main entrances is spacious car/taxi can pick up guests and bags conveniently. Besides the security bag check for visitors’ make sure here is safe to stay. Concierge service is excellent.
The location is a bit out of the way, not near the bustling Hagia Sophia or Istiklal Avenue. The main issue was that we arrived at 3 AM. During check-in, we confirmed with the front desk that we needed a smoking room. However, after the lobby boy led us to the room, he told us smoking wasn't allowed. We had to call the front desk again to clarify, wasting another 15 minutes in back-and-forth communication. Ultimately, we had to compromise and switch rooms. Plus, my parents' room wasn't even on the same floor as mine.
However, I'm very grateful for the bellhop's help and detailed explanations. It's a shame we arrived at the airport too late that day and didn't have cash for a tip.
Hotel near Taksim,Istanbul67.6% of visitors choose this area
AAgha842025.11.06
I had a fantastic stay at this hotel! From the moment I arrived, the staff were warm, welcoming, and always ready to help. The room was spotless, comfortable, and beautifully designed, with all the amenities I needed for a relaxing stay. The staff were so friendly and respectful. The food was excellent, and the overall atmosphere made me feel completely at ease. The Spa and the swimming pool was enough. The location was fine, although a bit steep in the front gate. I highly recommend this hotel to anyone looking for a peaceful and enjoyable getaway — I’ll definitely be coming back!
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9.0/10
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9,3/10
Great
GGuest UserPerfect location for everything we walked everywhere as the main attractions and bazaars were within 5 mins walking. Left was Hagia Sofia. Palace etc, right were bazaars...straight down was the sea. The hotel was lovely, and breakfast had everything I liked and more. The view from the top was amazing; you could see all across Istanbul.
Our room was very clean, and we even had soothing music in the bathroom, which was a really nice touch.
I gave 4 stars for amenities because although the hotel has a spa, I was really hoping for a hammam experience and unfortunately it was mixed. If they offered an hour or even part of the day for ladies only, this hotel would be an absolute winner.
One small downside was that our taxi couldn’t drop us off or pick us up directly outside the hotel, so we had to walk about 3 minutes.
That said, the area felt very safe we walked out at 10pm as two women and felt completely comfortable. There’s even a police station right opposite the hotel!
Overall, a great stay and I’d definitely recommend it.
AAnonymous UserThe room was nice, but there's a mosque nearby, so it got a bit noisy in the mornings. The breakfast was really bad, but the hygiene and environment were decent. The main issue was that many of the staff didn't speak English, which made communication difficult.
GGuest UserThe location is a bit out of the way, not near the bustling Hagia Sophia or Istiklal Avenue. The main issue was that we arrived at 3 AM. During check-in, we confirmed with the front desk that we needed a smoking room. However, after the lobby boy led us to the room, he told us smoking wasn't allowed. We had to call the front desk again to clarify, wasting another 15 minutes in back-and-forth communication. Ultimately, we had to compromise and switch rooms. Plus, my parents' room wasn't even on the same floor as mine.
However, I'm very grateful for the bellhop's help and detailed explanations. It's a shame we arrived at the airport too late that day and didn't have cash for a tip.
LLibukaidechenghuaThe rooms were, as always, very comfortable, and the bathroom system was excellent. The hotel view was also beautiful, especially from the breakfast restaurant, in the innermost corner, where you can see the strait – truly a delightful breakfast experience. If I had to pick a downside, it would be the surprisingly strict security check to enter The Ritz-Carlton in Istanbul, where both people and bags have to be scanned! I later found out that many diplomats stay here… so… you get it. The hotel provided various chocolates, as shown in the picture. The toiletries cost 45 Euros per bottle if you take them home, but you can use them freely inside the hotel. There were many old maps of Istanbul in the hallway, and my child spent a long time studying them with great interest.
أأبو بندرOur stay was wonderful in every way, but they ruined it at the end. We asked for an hour and a half extension for check-out, and they flat-out refused. In fact, they even called our room and, in a threatening tone, told us to leave quickly.
GGuest UserGreat appartments, wonderful facilities around the hotel compound. Found the cleaning staff in particular to be very helpful and friendly, specifically Sebahat and Nurgyl. When I noticed that the bedroom window was a little dusty they very cheerfully went and got everything needed to clean the windows there and then and they did it with a smile. Lovely to see and thank you!
GGuest UserEarlier hotel,
1. The hotel does not have a toothbrush comb, even a mouthwash cup, a bathtub but no bathtub plug.
2. Breakfast is 4 kinds, boiled eggs, scrambled eggs, chips/spring, sausage, fruit with watermelon apple.
3. The price is relatively cheap (relative to other hotels), in the middle of 2 subway stations, one of the shopping centers is very close to 900m, about 10 minutes walk.
DDawood Al-SalmanUpon arrival we received a room facing the main street. We could not sleep well because of the noise of the cars, but the next day the room was replaced with a quieter one. Thanks to the understanding staff. Everything was good, but the room's bathroom is old and needs maintenance and updating.
CClaire MI love Pera Palace Hotel!!! It's been love at first sight! ❤️
It's been my dream since about two years to spend a night here and finally last night my husband and I did, and even with my extremely high expectations the stay even surpassed those - it was one of the best hotel stays ever - and we had a lot! 😉
Pera Palace Hotel has such a vibrant history and it nourishes this historical vibe, it's like living in a museum, it is as if you've been dropped into another time about one hundred years back - absolutely lovely, mesmerizing, breathtaking! 😍
On the way to our room #512, we took the first elevator of the country made of wood and cast iron and installed in 1892 - what an exciting ride! 🤩
The ROOM!!! I had booked the Greta Garbo corner room and it DID look like on the pictures - beautiful!!! Again, talking about travelling in time ... Bed was comfy, bathroom with cute old style bathtub 🛁 ... Everything was perfect! There was enough complimentary water, the option to make espresso, tea,... Minibar was available as well but we chose to have a nice glass of Whiskey at the Oriental Bar instead in the evening - so stylish, such a cozy flair, plus quite a big choice of different whiskeys ... 🥃
The service from check-in until check-out was impeccable - valet, reception, Turkish coffee at Kubbeli Lounge, drinks at Oriental Bar, Agatha Restaurant for breakfast with a fantastic buffet... the SPA area is quite small, but very nice as well ... We had a little steam room and sauna session that was very relaxing before retiring to our room for the night ...
This morning, after the delicious breakfast, we visited the Atatürk museum - room #101 where Atatürk used
to reside starting from 1917 until he took residency at Dolmabahçe Palace.
What else can I say? Well, check out the list of all the famous people from all over the world who stayed at Pera Palace Hotel! And watch Midnight at the Pera Palace on Netflix 🗝️ 😃 ...
And then try it out yourself and you'll see, it's as stunning as I'm saying!!! 😍😍😍
We'll be back, I REALLY want to! ❤️
On the last picture you can see a gift that I received when checking out 🥰 - so it's clear, we are meant to be back!!! And if I choose the room we will stay at very carefully next time we might even be able to travel in time ... 🤣
JJohnO🌟🌟🌟🌟🌟
A Truly Exceptional Stay at DoubleTree by Hilton! Topkapi Istanbul
From the moment we arrived, we were treated with genuine warmth and professionalism that made our stay unforgettable. The entire team at DoubleTree by Hilton went above and beyond to ensure we felt welcomed, comfortable, and cared for every single day.
A special shout-out to Zineb from guest services, greeted with a warm smile and made check-in a breeze. Ozen & Melisa from reception was incredibly helpful in arranging local tours and dining recommendations — every suggestion was spot-on!
Also want to thank Ali & Mustafa from ballboy services, whose attentive and proactive care made us feel like VIPs, who was not only efficient but also shared great tips for exploring the area.
This team is truly the heart of the hotel — their friendliness, professionalism, and dedication created a warm and inviting atmosphere we won’t forget. Thank you all for a 5-star experience — we’ll definitely be back!
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