The hotel is not far from the State University and is on a golf course. The entrance to the lobby is a little bit of a classic style. The room is on the first floor. The bed and sofa are a bit old. The desk is a bit gray. Fortunately, the bathroom is a little big to make up for the shortcomings. When I walked out of the room, I found that this hotel was not made a mistake. It is worth a Live, because the outside of the room is so beautiful, like in Wonderland, like in the fairy tale world, I will consider staying next time.
The location was great for an event we were attending. The manager and staff were pleasant and greeted everyone with a smile. The breakfast woman was so welcoming especially to our grandson ,she treated him like family, she made waffles for him and they were just what a kid would like. The free breafast was plentiful and had something for everyone. The hotel was clean ,as well as pool. I would recommend Staybridge suites to anyone who needs to travel to the Harrisburg /Hershey area .
Our family booked a stay last April 2023, so it was only natural to book this venue for our April 2024 PA trip. We were disappointed in the condition of the room because both closet doors were broken perhaps by the previous occupant. The photos tell the story and the front desk. The other issue involved the loud noise in the hallway made by unsupervised children going to or coming from the pool area around 8:45 ish.
The hotel is less than 5 kilometers from the outlets and about 35 minutes drive from the Liberty Bell. The environment is beautiful. The room has a refrigerator, microwave, iron, breakfast included, free parking, ample parking space, especially suitable for self-driving accommodation. The front desk service was warm and attentive. The printer was broken, the waiter asked us to email her to help us print, compared with the previous hotel printing charge network fees, a big contrast, I feel this hotel is cost-effective. The bed is large and comfortable, and the hotel has a garden and a swimming pool. And we arrived early at the hotel and gave us early check-in.
We were pleasantly surprised by the size of our king room suite. The full sized refrigerator was a huge plus. It did need some attention given to the carpet in the living room area as there are (what looked like) tomato sauce stains and a juice stain. It also needed vacuumed better. The mattress was softer than we are normally used to, but wasn't bad. I think it's the first hotel room I've ever walked into and the a/c was actually on and the room was nice and cool. The breakfast was a normal hotel breakfast, w/o orange juice. Nothing special. My husband said ”they use real eggs and not carton or powdered.” Being a holiday weekend, they were having trouble keeping up with the supply/demand for breakfast. It is noisy at night until about midnight with cars and motorcycles flying up/down the street. Music across the street is also pretty loud.
I cannot say enough about the front desk staff. Matt was extremely nice when we checked in, and he also came up to the room because we couldn't figure out the bedroom TV.
It's only about a 3-4 minute drive to Presque Isle State Park. All in all I would consider staying here again.
The room was nice with a nice size pool Surprisingly and clean and Bluetooth speaker inside with loud speakers in pool area and room with no sound leaving the room definitely worth it I would say I would definitely stay again I just wish they would offer better deals on this particular room but it’s worth it your paying for your own peace a mind with a private pool so honestly couldn’t have been more happier and the property outside is well maintained and neat .thank you again
It was surprisingly good.
The overall service was very professional. The hotel is large, situated on a hilltop, and offers a beautiful setting.
The breakfast service was very attentive, with someone always available to help you with coffee and other drinks.
My experience was very good. The rooms, the pool, everything was excellent. I highly recommend it.
Very Good
103 reviews
8.8/10
Price from
HK$519
per night
Check Availability
See All Hotels With Pools in Pennsylvania
Travelers Reviews of Pennsylvania Hotels
See all
8.5/10
Very Good
GGuest UserHotel was very nice and the room felt like home. I didn’t like that it didn’t tell me if the room had a shower or tub even after putting the child’s age. That’s a little frustrating because it’s kind of hard to wash a 3year old up in a shower. My room was non-smoking but the room smelled like old smoke so I cleaned very good to get that smell out which wasn’t too bad at all. The staff who worked the night shift I have a few problems with. I don’t think she may be mean or a mean person but she’s definitely not a peoples person. Her attitude was very rude dry and cut-off. When asking her anything she made us feel like we were annoying her and she lied to our face about the room she put us in. She tried to say the room says shower only but couldn’t provide where it say that because it said or tub and I know when you arrive for check-in they will give you a room that’s available according to your reservation. There was no option for me to request or make sure a tub was in the room. She did pick up on us taking her interaction with us as rude and tried to make it somewhat better. She doesn’t smile and have a look on her that says I don’t want to be here or deal with this. I didn’t like that the description doesn’t match a lot of the things at this location and probably wouldn’t have booked here had I know they didn’t have no kid activities besides basketball and miniature golf. I love that it’s next to a lot of shopping stores and din-in and out restaurants that are walking distance. I just advice you to either contact the hotel or whoever you are booking certain details because this happened twice picking a room that’s available according can be giving with either one regardless of the child age.
GGuest UserWe inadvertantly booked Trip.com instead of Hilton directly as I always do. 2 rooms. When we arrived, one room was ready but the other was not. They told us to come back closer to 2pm. We did. Wasn't ready. Come back closer to 3pm, and we were told, ”it may be closer to the guaranteed time of 4pm.” We had reservations and that would push us. However, we came back at 3 and were told that ”because you're third party.....” Everyone around us was getting a key but our room wasn't ready. We were made to feel like third class citizens because we were ”third party.” I wasn't given a chance to show my Hilton Honors number because we were ”third party.” Well, the ”guaranteed” time of 4pm came and went, and we were getting anxious about missing our reservation. At 4:20 the representative went to a manager and got some sort of waiver but explained the room was not the one we paid for. (Two queens) but instead it was 1 queen and beside the elevator. By now we were so late we just went with it. We wasted more than 3 hours in the lobby, were made to feel inferior because we were ”third party” and we had a substandard room when we paid for better. Bad experience, made worse by bad policy, insensitivity of representative by continued bexplanation that the reason everyone else was getting their room because we were ”third party”, apparently a form of low class in Hilton. Well, I'm a Hilton Honors member for decades, and while we made a mistake because you sold rooms to a third party and we were usurped online, our mistake ruined a perfectly good visit.
GGuest UserFor us the location was great! The rooms were clean and the beds and pillows were very comfortable. Service, for the most part, was very good, with the only exception being the gentleman who manned the front desk on arrival. Not friendly at all. It felt like we were an interruption. Breakfast was your standard fair. Scrambled, powdered eggs and sausage or bacon, and make your own waffles. Coffee, juice choices, bagels, and packaged sweets. It was good and it does make for a fast and convenient meal.
The WIFI on our floor was horrible! In this day in age, this is unacceptable! I ended up using the computer by the breakfast area to set up our outgoing flight!
The building is becoming dated but, there was construction going on so perhaps they are updating. The bathroom did not have a fan or any towel racks. Unfortunately, it appears that people have been using the shower curtain rod as it is tilted downward and you really need to make adjustments to avoid a wet floor. There are no handles for the physically impaired. Getting in and out of this slippery bathtub is difficult. Our toilet tank had a leak and frequently had to reload water. Finally, the HVAV is good and it is also loud. But if you have traveled a lot, this is fairly common.
An extra note. We decided that we really didn't need a rental and would use Lyft/Uber. It worked well but there is rarely a car nearby. We made sure we allowed time to get picked.
Because of its location and that it was typical of a hotel of this ranking, I would stay there again.
AAnonymous UserThe staff was very nice and friendly. The chlorine smell was overwhelming in the lobby and it was even worse in the pool area. We couldn’t stay in the pool area for more than 5 minutes before we had rashes and had trouble breathing because of the chlorine. The room was not that great a broken receptacle cause me a minor zap. A random chair in the far corner that seemed wedged against the wall had a water stair or something on the foot rest part (we stayed away from that it looked like it had seen better days or was ready to just give up. Broken security lock on door, burn in curtain in a non smoking room, the curtain was hard to close, broken door stop on bathroom door, shower curtain was much too small for the shower which cause water to end up on the bathroom floor so much so that the bath mat couldn’t keep the floor without a small puddle. For a two night stay for two people we were given 3 towels. Thankfully I always bring my own towels. The jacuzzi tub was amazing though after we cleaned and disinfected it. The bed was extremely comfortable. Breakfast was nice. The incessant pounding that started the second morning at 10am and went until who knows when ( we got so sick of it we drove over to Hershey for the day around noon). The first day at 4pm was when we first noticed the pounding at 6:30 we went for dinner because the noise was a bit much and came back around 9:30pm. The next day (second day) we found out when it started again it was construction 3 rooms away they were putting in flooring.
GGuest UserThe hotel is in a great location, very friendly check in and clean lobby area! The gym had several options for cardio and weights, workout benches and a cable machine. Small indoor pool and hot tub, which was nice. Cute restaurant with outdoor igloos. The menu looked great but we didn't eat there. Coffee available in the lobby every morning.
GGuest UserWe were pleasantly surprised by the size of our king room suite. The full sized refrigerator was a huge plus. It did need some attention given to the carpet in the living room area as there are (what looked like) tomato sauce stains and a juice stain. It also needed vacuumed better. The mattress was softer than we are normally used to, but wasn't bad. I think it's the first hotel room I've ever walked into and the a/c was actually on and the room was nice and cool. The breakfast was a normal hotel breakfast, w/o orange juice. Nothing special. My husband said ”they use real eggs and not carton or powdered.” Being a holiday weekend, they were having trouble keeping up with the supply/demand for breakfast. It is noisy at night until about midnight with cars and motorcycles flying up/down the street. Music across the street is also pretty loud.
I cannot say enough about the front desk staff. Matt was extremely nice when we checked in, and he also came up to the room because we couldn't figure out the bedroom TV.
It's only about a 3-4 minute drive to Presque Isle State Park. All in all I would consider staying here again.
GGuest UserThe hotel is close to the center of Pittsburgh (south side of the Monongahela river). The city can be easily explored on foot from there, you can reach the downtown area in 30 minutes on foot. Only negative point is that you need to walk through rather shady area which might some people feeling unsafe with. The hotel itself is good, the room was spacious and the beds very comfortable, the bathroom though showed tiny spots of mold - nothing serious though. Breakfast was served downstairs in a nice environment. It had a big selection (eggs, bacon, sausages, sweets, bread, cream cheese, jam and yoghurts as well as oatmeal) and was very tasty - which we enjoyed.
The coffee machine inside the room was really crappy, I pressed the button for inserting the coffee and it fell almost apart. I notified the receptionist and he told me I could always get coffee and hot water from the breakfast area which was highly appreciated.
As I stayed there on a weekend I used a public parking lot - for free - in the direct vicinity and did not pay for the rather expensive hotel parking.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.