Quick overnight stay is fine, but basic. Whole first floor smelled like ***. Staff wasn't able to provide a bag breakfast when we left early, even though we had paid for breakfast included. Check in was an easy process.
The hotel was very good and friendly at the reception, as well as the cleaning staff. I had to extend my stay much longer. Because I had an accident in my car. I even asked for the reception of my car to the location of the hotel, excellent service was told immediately when I arrived. I had to go out one day A Saltillo to take my luggage, I asked you not to enter my room for the same thing, which I returned the next day. But if you entered my room. I was the only thing that didn't like the fact that you won't respect my instructions.
The hotel was very comfortable and the hotel was very comfortable.
The parking boxes are very small.
Hotel near Dallas City Center,Dallas81.8% of visitors choose this area
LLhsyal2023.11.06
Unreasonable charges! ! !
Originally this was a hotel with no merits. The rooms were clean and comfortable. The key was the location, which was not far from the art museum and the Natural History Museum. There was nothing special about it. Breakfast was average, with fruit but no vegetable salad. But leaving the checkout left me feeling confused and even worse. After breakfast on the first day, the male waiter asked me to sign the bill. I said my room included breakfast, but the waiter said it didn't matter. I just had to sign and the front desk would know. I signed it, it was $52 for two people. The next day, we also chose the buffet for breakfast, and the waitress brought us each a glass of apple juice. I got the bill before I left, put down the order and left. I signed it without even looking at it. Signing an order without looking carefully is a hard lesson! ! ! When I checked out, I found that there was an extra $30, so I asked what the price was. The front desk said it was a breakfast tip on the 5th. I said I was eating from the buffet, but the waiter just poured me two glasses of apple juice without me giving a tip. Is she going to take the initiative to write a $20 tip on the bill? Is this reasonable? I can pay the money, because it’s my fault that I didn’t read the bill and signed it, so I have to acknowledge the bill. But I just want to ask him if this is reasonable? The front desk called the restaurant manager. The manager didn't say it was a tip. He said I chose a set meal and they would charge something else. This is absolutely hilarious! The order typed out to me clearly stated gratuity. I will never go to any Omni Hotel again! Too confusing! Ctrip customer service communicated with them, but they still insisted on their approach.
Our flight was cancelled due to weather in our layover in Dallas so we picked a feasibly priced hotel near the airport to sleep. Front desk was very nice and accommodating. Hotel is older and a bit worn but for the price it fit exactly what we needed.
I recently stayed at this hotel and while it had some redeeming qualities, my overall experience left a lot to be desired. Here's a breakdown of my stay:
Pros
1. **Affordable Price**: The room rates were budget-friendly, making it suitable for travelers looking for a cost-effective option.
2. **Staff**: The staff was polite and tried to be helpful, though they seemed understaffed at times.
Cons
1. **Amenities**: Basic amenities like toiletries, fresh towels, and a working air conditioner felt subpar. The Wi-Fi was slow and unreliable, making it difficult to stay connected.
2. **Noise**: The walls were thin, and I could easily hear people talking and walking in the hallways, which made it hard to get a good night's sleep.
Overall Experience:
It might be a decent option for someone on a tight budget and just to stay for one night, but I would recommend spending a little more to stay somewhere with better facilities.
They wouldnt ñwt me stay anymore because the lady working at desk said the girl you have with in my room i have to go because she argued with her about wearing to much revealing clothing . You think i wamt to stay at a place like this. My chic yeah she lnows ahe wrong and tried to fix it. She insisted checking out in the morning is ok. Yeah i want a refund for the uncofortable stay you made it for us
I love the customer service they have a very friendly can do attitude staff willing to help. The cleanliness of the hotel is very immaculate. Their housekeepers even take the time to clean and sanitize the elevators. All common areas are always nice and well kept. Breakfast changes frequently as far as the eggs and breakfast meats so you get a very good variety. And I just have to speak on the staff again because they give excellent customer service it could be the middle of the night and you could be in need of a Band-Aid I guarantee they're going to do everything to make sure you're taken care of.
Very Good
97 reviews
8.6/10
Price from
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Great
GGuest UserThe room was large and comfortable, and the front desk staff was warm and kind and at home. So I transferred a few hotels and chose this one again and will come again in the future.
GGuest UserMuch better than the last time and I am absolutely grateful that we could work things out and the staff was amazing and the communication has definitely gotten so much better and what a blessing may all are so from my last review till now please exclude that I was disrespectful I wasn’t understanding And they have things going on that they had no control over and I should have been a better person which I was not absolutely amazing staff blessed by God and a heart of gold and I’m thankful that they took my apology for my rudeness of the last review. It was an all God trip this time and that’s the only way I can say it is Love God first and the things that we do wrong he’ll help correct even if we’re stubborn old mules, and I’m just thankful that they forgave me and what a blessed visit it was I’m cleaning this was 100%. They went above and beyond on all levels and just so much more so don’t question when you stay here I never will again they are very forgiving people even when we make mistakes and get misconstrued and I’m grateful for that, I thank God for this visit again and the ability to have a safe place to stay and very caring and loving people All ages  and hearts of gold so the one thing I can say I’ve learned all this before we use our sharp tongues and source to tear somebody down or tear a place down. Remember our wrongs cause no one is perfect even if we have to eat the crow at least do it with learning and understanding that the next time that could actually hurt a business and take away from them and that’s not right beyond lovely people people of God I’m grateful for everything and anything and I can’t say in detail, but I just can’t say enough that treat him like gold. They deserve it. Don’t treat him like crap. We’re all human. Please remember that God gave us a chance to love and cheer people up. Remember, they have good days and bad days too like we do. They deserve respect, honor, and being treated like class not beneath our feet, and these people are way above and honorable and classy, and I’m thankful for them! y’all have a blessed day just remember who you tear down you may not get a second chance to fix it hope and pray that God will let you fix it his way not our way. Thank you to the amazing staff the building and everything I was truly blessed to just be in the presence of y’all and magnificent of being around y’all and your nice building and I thank God for people like you have an absolutely blessed day and trust God with your life you’ll fix what we can’t fix!
HH KBreraThis the worst ripoff I ever had, the pictures are deceiving no such thing like a resort and or Hotel, this is more likely a 5th level motel so deceiving so highly priced for the real rooms quality. The phone line was death, I had to walk in to the lobby for service , I will rate this place - 1000 if it was possible , location is great but no quality parking control anybody can drive in and use a suppose to be a private beach for the guests, at check
Put time I asked for some kind of reference # and or statement and I was told to ask trip.com for my check out time and or check out statement after this lack
Of honesty ripoff I was highly concerned to be charge for extra time and or incidentals I never used and when I ask for some kind of evidence and or printout statement they call security to kick me out and if they didn’t was because Inturned my phone camera on
GGuest UserI recently stayed at the Microtel Inn & Suites by Wyndham Austin Airport, and I couldn’t have been more pleased with my experience! From the moment I arrived, I was greeted with warm smiles and friendly service. The check-in process was quick and hassle-free, allowing me to start relaxing right away.
My room was clean, cozy, and thoughtfully designed with everything I needed for a comfortable stay. The bed was incredibly comfortable, providing the perfect rest after a long day of travel. The room’s modern amenities, including a large flat-screen TV and fast Wi-Fi, made my stay even more enjoyable.
One of the highlights of my visit was the complimentary breakfast offered each morning. The selection was impressive, with a variety of options to suit every taste. Whether I was in the mood for something light like fresh fruit and yogurt or something more hearty like waffles and eggs, there was always something delicious to start my day off right.
The location of the hotel was perfect for my needs, being just minutes away from the Austin-Bergstrom International Airport. The complimentary shuttle service was a huge convenience, making my travel to and from the airport effortless. Despite its proximity to the airport, the hotel was quiet and peaceful, ensuring a restful stay.
The hotel’s amenities, including the well-maintained fitness center and inviting outdoor pool, added to the overall experience. It was nice to have these options available to unwind after a busy day.
Overall, my stay at Microtel Inn & Suites by Wyndham Austin Airport was excellent. The combination of clean, comfortable accommodations, friendly staff, and convenient location made it an ideal choice for my trip. I highly recommend this hotel to anyone looking for a great place to stay in Austin, and I look forward to returning on my next visit!
GGuest UserThe room was very nice and updated. Location was excellent and within walking distance to the Kid Rock concert. It was on the waterway, so it made the walk enjoyable....close to restaurants too. Parking at the guest garage was affordable at $17 for 24 hours. Hotel staff was very friendly.
GGuest UserEveryone was super friendly, our room was clean and “the best room ever” according to our kids. We were super happy with our stay and we will definitely return!
GGuest UserI had a lovely experience. The hotel appeared to have been recently updated and had a relaxing and modern atmosphere. The staff at reception were so friendly and really went the extra mile in helping me with a few queries I had. The direct access to the beach was appreciated and it was nice to have a pool as well. My room felt very luxurious and was decorated nicely. There are shops nearby and the area is convenient. A great stay and I’m glad I chose it!
AAnonymous UserThe decoration of the hotel is very artistic and artistic, the room facilities are average, the comfort level is average, and the air conditioner is very noisy. The breakfast is pretty good, there are many varieties, parking is free, and travel is convenient.
JJasper LoOur experience was solid. Here are my pros and cons
Pros: The pricing was fair. Rooms, for the most part, are clean and maintained. Rooms are spacious. The position of the aircon is good, doesn't blow straight at you like some other places. The Room didn't smell. Both the shower and sink have good water pressure. The service was solid, the lady we met was welcoming and she got straight to the point. Rooms are equipped with a microwave and fridge which is convenient. The beds are spacious and the mattress is supportive.
Cons. The carpet in the room as well as the tiles in the bathroom are a bit sticky. Not sure if that's due to the high moisture or if they are not cleaned well. Some might find it nasty. The gym only has a cable machine which is alright but some more equipment would have been much better. They advertise saying they have a great breakfast however it isn't anything crazy. Just some eggs, waffles that you have to make yourself, and some coffee. Not much variety overall. This is nitpicky, but the furniture is a bit old and could use some polish/maintenance. The biggest con for me was the location, its located right beside the frontage road which is in theory good, but during rush hour the road becomes completely jammed with cars. Especially at the time of writing this review because there is a lot of construction going on nearby so driving in and out of the residence can be dangerous and annoying.
Overall: This place is great for staying a couple nights on a short trip however I wouldn't recommend staying here long term. Its safe and has mostly everything you need.
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