Posted on Aug 29, 2025
Luyaomajirenjian
One of the best hotels in Caracas; service is standard; restaurants are few; no Asian dishes in the morning; Italian restaurant on the side is good; pool sun is good and water is good;
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Price per night from:€235
Posted on Apr 14, 2025
1360091****
The room is old and small but clean, the lobby and restaurant are nice. The service is cold, the restaurant staff is looking at their phones, and the attitude is a bit arrogant to Chinese people. What makes me angry is that the room rate includes breakfast, but the coffee for all other tables is served by the waiter, but I and the Chinese at another table have to get it ourselves, and before I even started eating, they actually sent me a tip bill for me to sign, and I was the only Chinese at another table who had this bill. I asked if it was included in the room rate, and my breakfast was not bought temporarily at the hotel (it is reasonable that a five-star hotel can include service charge for buying breakfast temporarily). A female waiter said coldly that it was included, and just sign it. The problem is that I understand Spanish, are they lying to me? Although Ctrip customer service said that I could get a refund, I was just unhappy and argued with her, and then an older man came over and said that I didn't have to pay, so I let it go, but he still asked me to sign and check if the credit card was deducted when I returned to China. The next day, I didn't get a tip bill for dinner, and I signed it. I didn't give any stars for the service, but I'll give it 2 stars because the front desk was quite enthusiastic.
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Price per night from:€147
Posted on Dec 8, 2024
Gustavo Jose Manzanilla
Very clean and excellent service
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Price per night from:€139
Posted on May 14, 2026
Guest UserVery great hotel in the middle of Caracas, from service to equipment everything was top.
The subsequent Centro Comercial that ma can enter right next to the hotel makes it a safe place in Caracas.
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Price per night from:€110
Posted on Sep 5, 2023
Gregoriman
It is good hotel but for a 5-star hotel is not , don't feel in a 5-star hotel the service is not so good , to pay a high price compared to others do not offer you no free WiFi with that price , In general the facilities are well but it is more than 3-4 stars.
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Price per night from:€211
Posted on Jul 29, 2025
Guest User
The room booked in a hurry is cheap and good, much better than the old El Arroyo, not far from the city center, convenient transportation, diagonally opposite is a music department, there are actually Chinese companies around, it is originally a rich area in Caracas, public security is much better than the slums. There is a pick-up and drop-off service, the rooms are large, clean and tidy, the windows are large and well lit, close to the Avila Mountain, the air is particularly fresh. The club provides various assistance, including car translation and exchange visa assistance, etc., there are frequent customers preferential plans, if you have the opportunity to get large orders and long-term projects, it is quite suitable to live here, do not worry about taking care of, the cost is close to the people and there is no burden.
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Price per night from:€58