Angsana Spa, Tengchong Review

Every year, I go to Angsana Hot Springs to Tengchong. The beautiful environment and quality service are greatly relaxed. This time, I bought discount tickets on Trip.com in advance. When I purchased, I must choose the use date. We purchased tickets for 10.3 and 10.8 for two days. 10.3 When we went to the front desk to show the ticket certificate, we were told that it could not be used during the eleventh period. We explained that there was no explanation that could not be used during the eleventh period when purchasing, and all dates during the eleventh period can be selected, so there is no reason to not use it, the front desk attitude is very blunt, the regulations are not available, We ask who should we address this situation? I was told that you should contact Trip.com yourself. Here I have to say that Trip.com's after-sales service is really responsible. Although it is difficult to get through the manual answer during the holiday, we will explain the situation to the customer service. Let us not worry. They will communicate with Yue Xuan and solve it. Call us back in ten minutes. The first time Ctrip called back, he said that he had not contacted their person in charge. Let us wait patiently. During this period, I went to the front desk to ask. They still said that they could not solve it. After 20 minutes, a little girl with glasses at the front desk came over and said that you can go in. Immediately after receiving a call from Trip.com customer service to ask if we have let us in, although I don't know and did not ask the details of Trip.com's communication with Angsana, but let us once again be sure that buying travel items on Trip.com is definitely the right choice. Face the problem actively solve the problem for customers attitude, let us believe! I am very satisfied with the overall service of Angsana. The receptionist at the front desk is not very enthusiastic and the various are quite satisfactory. However, in the park, the waiters in charge of the hot springs are particularly enthusiastic and responsible. Every time they remind guests to pay attention to safety and drink more water. Which hot spring pool water temperature is high, people have a feeling of being at home!