Double-Dragon Cave Review

It took 428 yuan (three big and one small), and I didn't even see the gate of Shuanglong Cave. I arrived at the scenic spot at 8 o'clock. The staff who maintained order in the scenic spot told us that Shuanglong Cave had to queue for more than four hours, so let's go to Xianpu Cave to play first. We went to this cold Xianpu Cave, and it was already more than 12 o'clock to the entrance of Shuanglong Cave. The staff told us that we still had to queue for more than four hours. At that time, adults and children didn't want to play. The staff said that they didn't want to play and refunded the ticket, and they refunded where they bought it. Call Trip.com customer service and say help me apply for a refund. Today, I texted back and said that I couldn't refund the money. I feel insulted. Trip.com customer service stressed that I decided unilaterally that I didn't want to play. I am speechless. Shuanglong Cave is usually three big and one small. 247 yuan on Trip.com is enough. Where to go, I see 245.5 yuan is enough, and I can also buy tickets for 5/5. I paid 428 yuan, and I didn't even see the entrance of Shuanglong Cave. The scenic spot said that you asked the platform to refund the ticket. The platform said that the merchant told you that the money could not be refunded............ I was posting it. 👍 The scenic spot and the platform are the same, irresponsible. How can I refund the tickets for the Forbidden City I bought on other platforms before? So the scenic spot and reliable platform of 5A are very important. Also, I can't even listen to the words of the staff in the scenic spot in the future? I am a tourist, and I also understand the hard work of your scenic spots and platform staff. But do I have to bear all this alone? Why sell so many tickets without such a big reception ability? I can accept a refund of part of the money. The platform also repeatedly asked for my mobile phone number, and finally returned two text messages that could not be refunded to me. I think the management of the platform is the same as the scenic spot. I can't reach the 5A level, thank you!