Romantic Hotels in Sabah, Malaysia

Our small family decided to have a staycation in few hotel/resort and by far Sutera has won our heart. This place is amazing and i suggest anybody who wants to experience this place to stay more than 1Night. The room is still in its Vintage style , tv only has those old channel , there's one bathtub in the room which we loved specially my son,for the breakfast i do believe they can add more choices as they are more korean dishes focused, it'll be nice to have local kuih (hinompuka/pais pisang) other than kuih pisang only.. But other than that, you actually get free 1hour of bike rental on ur stay which we only know when we ask around, it was located right in front of the kids pool , other than that they do have a small train going around from Magellan to Pacific sutera and its FOC!!! I loved the staff energy the entire time, he asked our son to be in his seat as a driver and even let my son press few button and act like he's driving the train!! god bless your fun soul sir!! keep up the good work!! we will definitely be back again soon🥰❣️

Love the double layer bed, very stable👍🏻 The hotel is connected with 1 borneo hypermall, very convenient. There are ”Orange” convenience store beside there. The only problem is the parking place, limited and no for free even you stay in the hotel (RM1/PER HOUR), if go to the car park is RM3 per hour.

Hyatt Centric Kota Kinabalu is probably the best place to stay in the entire city, not just for the rooms, but for everything else as well. The hotel is modern, very clean, and the service attitude from every single staff member is outstanding, from check-in to housekeeping to restaurant and bar teams. The pool and views on the 23rd floor are amazing, and the gym, while slightly small, has a really nice mountain view. Breakfast offers a great variety, and à la carte options are included at no extra cost, which is a big plus. The bar is excellent, especially during happy hour with buy-one-get-one-free deals on selected drinks. Honestly, the hotel was so comfortable that we barely wanted to leave, even just for a walk outside. Special thanks to Natalie at check-in, who was incredibly friendly, patient, and welcoming. She even upgraded us from a city-view room to a mountain-view room, which made the stay even more special. At the bar, Alvin was tirelessly explaining the menu and drinks to us, and Yus always greeted us with a warm smile and provided great service, they truly made the experience memorable. If I ever come back to Kota Kinabalu, this would 100% be my place to stay again.

The hotel staff were all polite and enthusiastic. I didn't encounter any issues with discrimination against Chinese guests, no hot water at night, and no deposit was required. You can tell the hotel is a bit old, but it's well-maintained, especially the large private beach where you can snorkel, swim, or leisurely watch the sunset without having to deal with crowds elsewhere. That's a huge plus! 👍🏻👍🏻👍🏻 On the second night, I saw a dying cockroach in the bathroom (its antennae wiggled for a long time). Considering it's a tropical region, it's understandable, and the fact that it was dying suggests the hotel uses pest control. However, housekeeping randomly took guests' personal belongings when cleaning the room. Two plastic bags with items in them were on the TV cabinet, and they were gone when I returned at night. This is the first time I've encountered such a situation in my 10+ years of travel. Although the items weren't valuable, their absence was very inconvenient. Housekeeping shouldn't subjectively assume guests' items are trash and take them away. That was a bit frustrating. Additionally, service efficiency was very low. One evening, I went to the front desk to ask staff to send some bottled water to the room. The front desk staff were very friendly and enthusiastically agreed, but I waited over two hours and nothing arrived. The in-room service phone was either busy or completely silent (maybe just a prop?), so I had no choice but to go down to the lobby again to get water. We checked in around 12 PM, but were told we couldn't get into the room until 3 PM (they informed us politely). The next day, I turned on the 'make up room' light before going out for lunch, but when we returned to the room around 2 PM, it still hadn't been cleaned. In short, everything was slow; it felt like the hotel was understaffed and overwhelmed.

It was great to stay at the promenade apartment on the centre of api api centre. Nearby restaurant laundry and groceries very convenient. The deluxe twin just nice for couples short trip after tired climbing. The price reasonable and most important the environment not so busy.

Hotel location is superb. Walking distance to Waterfront. Room is clean & comfortable although a bit small. The bed is superbly comfortable The sunset Seaview is breathtaking. The only downside is the water pressure is too low. Can’t enjoy taking a shower after a long hot day.

The island trip was truly unforgettable, the service was excellent, the staff were warm and welcoming, breakfast was a great experience thanks to the staff Anizah, who were attentive, friendly, and always ready to assist, the room was comfortable, every moment was filled with memories that will be cherished for a long time. And thank you to Arthur for always being helpful. Will come back again.

The staff are very welcoming and helpful throughout our stay..Love the room so much..it's newly renovated..so modern, stylish decor..😍..We enjoy the breakfast and the restaurant also newly renovated, so comfy and nice breakfast..easy parking access too..☺️

Our stay was absolutely wonderful. The service was exceptional, and the staff were incredibly polite. A huge plus was that many staff members spoke Mandarin, which made communication effortless. On that particular evening, the hotel staff went above and beyond by inviting us to join their dinner. Everyone was so warm and welcoming, and there was an abundance of delicious food; my friend and I were almost overwhelmed by their incredible hospitality! We were also joined by other Chinese guests, and we had a truly fantastic time singing, drinking, and chatting together. We would have definitely extended our stay if we hadn't already booked a water bungalow for the following day. This was, without a doubt, the most enjoyable stay of my entire Malaysia trip. A heartfelt thank you!!

The hotel views are absolutely stunning. The room was a bit old-fashioned but very comfortable. Breakfast was decent, especially with the local food options, though there wasn't much variety in the fruit selection, and it didn't change much day to day. I was disappointed to see some fellow Chinese guests at breakfast wasting food, piling their plates high only to take a couple of bites and leave. That's quite uncivilized.