Hotels With Spa in British Columbia, Canada

Great location close to sky train. Facilities are a little bit outdated. Swimming pool is pretty big but the water temperature is low for winter time. It did not have a place to take a fully shower after swimming. We were waken up by the fire alarm in the middle of the night at 1:30Am and need to walk all the way down from 11th floor. It took them 30 minutes to clear the fire alarm and they could not fix the elevator after it. So people without disabilities would need to climb over 10th floors of stairs to get back to sleep. The rest of the people will have to wait till the elevator is being fixed. We felt so hard to get back to sleep once again after this much of exercise. When we checked out the next morning with a lady at lobby, we asked if there are any compensation for the fire alarm situation last night , she only said it is for safety concerns so they will not give ANY compensation for it. The thing is when we asked what caused this alarm, she only said it is still being investigated. We were so disappointed at their response because the fire alarm issue could be on hotel’s fault if it was fault alarm. They do not even know if it was really for safety side or it is because of their poor alarm system.

It's a 10-minute walk from the core area. It should be noted that food is only available in the core area.

The furniture and bedding of this hotel are also good, the environment is beautiful and comfortable, the service is very thoughtful, it is close to the shopping mall, there are restaurants everywhere, and it is convenient in the city center.

This is my second time staying here. As a stopover on the way to Banff, the price after tax is less than $60, which is absolutely cost-effective. What's more, the lake and mountain scenery of Vernon itself is amazing enough, so it is definitely an affordable choice.

The hotel was great because it was centrally located. It was clean, the front desk staff were friendly and helpful and the cleaning staff were very attentive as well. We were able to check in early and leave our luggage at the hotel after we checked out so we could enjoy our last day without worrying about it. The only issues we experienced was that the walls are quite thin which enabled us to hear everything and everyone around us.

The front desk staff were exceptionally friendly and welcoming. The on-site restaurant is truly a hidden gem—both the food and drinks were outstanding. The only issue I encountered was with the air conditioning in the room. It was quite noisy, so I turned it off before bed to get a better night’s sleep. However, I woke up early in the morning to find it had turned itself back on and the room temperature had dropped to 18°C which was uncomfortably cold. I mentioned this to the front desk during check-out and the staff member sincerely apologized and assured me they would look into it. I appreciated the way the situation was handled. And the other thing is the room is a bit overpriced.

We had a wonderful stay! Very quiet location and we especially enjoyed the lower level room opening into the beautiful grassy courtyard area. A short walk to the pool and hot tub! And the breakfast was simply delightful. All the staff were friendly and we would like to commend the fine, professional and helpful staff at the front desk - always a smile that made the day bright! Thanks so much!

This amazing hotel was renovated in 2024.  It is bright, clean, high ceilings give an open atmosphere.   The breakfast room is spacious!  Excellent selection for breakfast including eggs, sausage, toast, cereal, yogurt, waffles, toast, yogurt, fruit, coffee, juice .   Desk staff were lovely.  This hotel was a great surprise!  Fabulous location in Penticton and quiet.

Really nice spot to stop over for a couple of nights. The locations is just on the outskirts of town. However, they offer a free shuttle into the town in the evenings. Rooms were clean and had everything we needed. There is laundry facilities on site too as well as a hot tub. Breakfast was great, really enjoyed the waffles. And plenty to choose from. Would definitely stay again.

We visited the hotel for our Duex Days event and overall had a pleasant experience. The valet parking was smooth and professional, and the hotel staff were generally polite and courteous. However, one aspect could be improved: flexibility at check-in. I was running a bit late, so my husband, who shares the same last name and was on the reservation, tried to check in ahead of me. Despite offering to send a photo of my ID and confirming the reservation details, the front desk staff insisted that I had to be there in person. I understand the importance of security, but a bit more flexibility or alternative verification methods would have made the process more convenient and guest-friendly. Aside from that, our stay was enjoyable, and we appreciated the service and atmosphere overall.