Hotels With spa in Ningxia, China

Great views! Being located in the desert, sand and dust are definitely unavoidable—whenever you open the doors or windows, a layer of dust settles inside, but this is totally acceptable. The hotel offers plenty of activities; we could enjoy one dune bashing session per day of our stay, as well as stargazing at night (though this might vary slightly depending on the package). The dune bashing experience was fantastic, and going at sunset makes it even more breathtaking. The stargazing guide was very responsible and gave a wonderful presentation. However, there were way too many children, and some were too young to sit still, running around and making noise. It was quite dangerous since it was pitch dark, and it also disrupted the stargazing experience for others. The staff member who showed us to our room upon check-in needs better training. He mentioned that the minibar was only free for the first round and subsequent restocking would be charged, pointing to a price list in the room ranging roughly from 18 to 38. But in reality, all drinks in the minibar are complimentary and can be restocked, and the fruit is also replenished daily—all for free. The butler really should clarify this to guests via the messaging group. The butlers in the chat group were fantastic and extremely responsive, with messages answered almost instantly. The staff member who came to light our campfire every evening was also wonderful. There are lots of desert plants around the hotel; it would be a nice touch to add small labels introducing what each plant is. Pick-up from the high-speed rail station and drop-off in the downtown area are both free of charge. The food at the restaurant is just average, though quite decent considering its location in the middle of the desert. Apart from the rather high prices, everything else was acceptable.

This was my third visit to Tianmu Hot Spring in Manpu Town. We arrived at Manpu Town around 9:00 AM, booked a room after inquiring, and the staff were incredibly friendly, checking us in immediately. After dropping off our luggage, we headed straight to the hot springs. We played until noon, then had a buffet lunch upstairs. The prices were reasonable: 69 RMB for adults, 49 RMB for children (half price), and free for children under 1.2 meters. After lunch, we spent some time in the children's playroom, children's cinema, and sauna on the third floor. I fell asleep while watching a movie in the children's cinema, and the staff member Gao Binbin was especially kind, bringing us several towels to cover ourselves, worried we might get cold. After waking up, we went back to the hot springs for a while longer. We didn't return to our room until evening. The children were very happy. They didn't even get to see the outside shows. We'll definitely come back next time.

Double tickets for Shapotou Scenic Area: The tickets were included, which was very convenient. The hotel dropped us off directly at the scenic area, and we just used the scenic area's own bus 🚌 to get around. Facilities: After comparing with other hotels, we chose Xingxing Hotel because it included both scenic area tickets and meals. Our child could also play in the sand right outside. Environment: I haven't been to other hotels, but we hired an external pick-up/drop-off for our travel photography, and it felt like other hotels would probably be similar. Service: I'm not sure what to say, but the pick-up/drop-off and dining services were decent. We booked the rooms in advance. At the time, there were no twin rooms available, so we booked one room type for one night. The first night we stayed in a family room, and the second night in a twin room. On the day of check-in, I saw twin rooms available online and asked if we could switch to avoid changing rooms. The hotel front desk said it wasn't easy to change the order, and I just thought I didn't want to bother anyone, so I didn't push it. However, when we arrived, it was dinner time, and the front desk only told us that both restaurants were available for dining. So, we had dinner at the nearby B area. The next day, when we went to the A area for dinner, we were told we needed to pay an extra 40 yuan per person. We really wasted 80 yuan. With such a high room rate, the hotel was not at all user-friendly. Bad review. Double buffet dinner: Bad review

Very nice hotel, the staff were great, room clean and very comfortable. Breakfast buffet was excellent but no solo dining options for dinner. No spa and should be removed from amenities. A friendly city that should get more tourists; train service should be improved.

This was the first time I'd encountered such a disappointing hotel experience on my Northwest Loop trip with friends! After driving from Zhongwei to the scenic area, we checked in late. The hotel customer service called beforehand to inform us that there would be renovations during the day and it might be noisy. Considering our early departure time the next day and the hotel's good reviews, we decided to stay without canceling. There were nine of us traveling together, with a lot of luggage. When we arrived at the hotel that evening, there was no reception or guidance at the door. We had to wander around with our suitcases for ages before finally finding the front desk. The lobby was dark and unfinished, which was already unpleasant. Only one staff member slowly processed our check-in. Because we needed to leave very early the next day and the hotel had limited rooms (we were probably a large group), we asked the staff member if they could arrange a simple meal for us before 8 am. They simply said they had regulations and couldn't provide it, without understanding our specific needs or situation. If it weren't so late, we would have canceled and rebooked immediately. Later, we got the manager's phone number, explained the situation, and the manager immediately said they could prepare a simple meal in advance. This wasn't about tourists being picky or the hotel not helping tourists; it was about the front desk not taking our feedback seriously at all. I strongly disagree with this. Check-in for 9 people took 20 minutes. The security guard went to great lengths to guide us to our rooms and carry our luggage. When we asked the front desk to leave our ID cards and issue room keys in advance, they ignored us, simply saying they were short-staffed! Whether your hotel has enough staff is your own problem, not a reason to delay your check-in. Their cold attitude and the dark lobby were truly frustrating. At the hotel I stayed at along the Hanzhong-Tianshui-Shuiwei Road, from entering the lobby to checking out, all the staff were warmly welcoming and proactively helpful. Visiting a carefully selected garden hotel in the provincial capital was a real eye-opener. What time is breakfast? Where do we eat? How do we connect to the Wi-Fi? How do we get to our rooms? The staff didn't offer a single helpful suggestion. Only the security guard repeatedly carried our luggage. When we called the front desk from our room, the phone was always busy. The feedback was that the service I received was not up to par with the hotel's standards. However, the security guard that night, the manager who called me that evening, and the restaurant staff and front desk manager were all proactive in providing service the next morning. Therefore, I hope that this elegant garden hotel can pay attention to the details of service. During my trip to Ningxia, I saw many beautiful sights and delicious foods, and also encountered many hotels with excellent service. I hope to find another hotel like this next time I come to Yinchuan.

From the moment you step into the ”hotel”, you are surrounded by meticulous service. The front desk staff checked in quickly with a professional and friendly attitude, and also introduced the hotel's special services and surrounding attractions intimately. Welcome fruit is prepared in the room, and the details are full of care. In terms of catering, the restaurant waiter's detailed introduction and personalized recommendation of the dishes makes the dining experience more pleasant. When leaving the store, the staff not only assisted in carrying luggage, but also presented local special gifts. This warmth makes people feel more cordial. Overall, the hotel's service team has transformed every interaction into an unforgettable experience with a professional, meticulous and sincere attitude, and truly ”home away from home”.

This is my first time staying at Yuelanshan International Hotel. I have a very good impression of the hotel. The living experience is particularly good. I recommend everyone to come and experience it together. Reason: The hotel has a beautiful environment, clean and tidy, and considerate service, which fully meets my needs for comfortable accommodation. The hotel's service staff is warm and friendly, and provides very thoughtful service, which makes my stay very comfortable. The five-star configuration plus the five-star service make it difficult for me not to fall in love with this place.

Firstly, as a local customer who enjoys hot springs, I must say that Taoli Jiangnan's hygiene and water quality are excellent. I booked a large, spacious, and clean room for the Chinese New Year. The attention to detail was impressive, and the service was excellent and welcoming. The private hot spring bath in the room offered great privacy, allowing you to watch TV on a large screen while soaking. However, there was a problem with the bath's drainage, preventing it from filling with water. We had to call a repairman, who promptly arranged for us to use a separate private hot spring room downstairs. Although it involved some back and forth, it wasn't a major inconvenience. This was very commendable! The only downside was the weak water pressure from the showerhead, making it difficult to wash long hair. The most problematic aspect was the food. Previously, when I went to the hot spring buffet on weekends, the selection was always limited, with many items missing. During the Chinese New Year, it was even worse; the hotel was overwhelmed with customers. Their handling of peak season emergencies was very poor. Because the hot spring hotel is located in a relatively remote area, finding other food options is inconvenient. The hotel's inadequate food service is a major drawback. Then there's the breakfast, which is even more outrageous. Between 8:00 and 9:30, by 8:50, everything was gone. Only one egg remained, and the soy milk and milk were completely empty. Putting aside the taste, at least offer something for customers to eat, something to fill them up. Everything was gone. For a room rate of over 1000 yuan, this breakfast is truly indescribable. If it's a tourist visiting temporarily, they might not come back. Therefore, the hotel needs to improve its catering. Buffets are not cheap, and the ingredients need to be of high quality, especially during holidays like Chinese New Year. Knowing that guest numbers increase during this time, it's not worth it to let the catering fail to keep up with demand and negatively impact the overall experience.

The front desk lady is warm and patient, and can communicate and deal with problems in time, 100 points. The room infrastructure is complete, there are sofas, tables, comfortable and soft mattresses, and automatic curtains are closed. There is also a good viewing experience with a giant curtain. The bathroom is well equipped, the toilet is clean, and it is equipped with two disposable bath towels and face towels. Toothbrushes are suitable for all kinds of travel, such as couples, parents and children. Equipped with elevators, convenient transportation nearby, soundproof environment without noise. There are also a variety of delicious restaurants and delicacies nearby, full of fireworks, in summary, is a hotel with high cost performance.

This stay was absolutely perfect! The environment was clean and tidy, and the common areas were fresh and spacious. We booked a family suite, and the room was huge with excellent natural light and ventilation. The cleanliness was exceptional, even the hard-to-reach corners were spotless. The mattress was just right – not too soft, not too firm – so we slept incredibly well. The staff were gentle and thoughtful, responding quickly to any requests. It's super convenient for dining, drinking, and getting around. Overall, the value for money is outstanding. Highly recommended, this is definitely my top choice for accommodation in the area!