We've now stayed here for the third time. For over three years, neither the bar nor the rather pleasant dining room has been open. Anyone expecting these amenities will currently be disappointed. The front desk is staffed by constantly changing individuals who don't appear to be hotel employees. Since this year, guests are asked via signs at breakfast to clear their own tables. All of this points to a significant staffing issue. The service is okay, but not the friendliest. I highly doubt anyone working here has any formal hospitality training. We are now aware of these circumstances. For us, it offers space, seating, a private bathroom, and a bowling alley if you want one. It's clean and quite affordable. The breakfast buffet is quite good. Furthermore, it offers special rooms for families, which we also liked. The location is suburban, which suits us. It seems to attract many travelers passing through, as it's not far from the highway, yet it's very quietly situated.
Die Rezeption ist klasse, sehr freundliches Personal.
Die Lage war perfekt für unsere Bedürfnisse.
Das Zimmer ist zwar einfach aber praktisch möbliert. Das Bett war sehr bequem.
Das Frühstück war reichhaltig, der Service vorbildlich.
Danke, tolles Hotel für ein Wochenende!
While the hotel was generally clean and comfortable, several aspects of the stay were disappointing—especially considering the nightly room rate. One major issue was the €22 per day charge for parking. Many comparable hotels offer complimentary parking as a standard courtesy, so this felt unnecessary.
Another inconvenience was the lack of daily replenishment of bottled water in the room. This is a small but basic amenity that many hotels provide, and its absence was noticeable.
Additionally, the room itself felt quite old and in need of some updates. It didn’t quite match the standard expected for the price.
On a positive note, the hotel is conveniently located near a Rewe supermarket, just about 2 to 3 minutes away, making it easy to grab any essentials.
Overall, these added costs, the room's condition, and the overlooked details made the stay feel less guest-friendly and not quite worth the price.
The room is bright and sunny, and the area is spacious and grand, which is rare in Europe. It is clean and sanitary, equipped with a small bar, excellent sound insulation, fresh and silent air conditioning, and the sound of trains cannot be heard at all when the window is closed. The sauna room is equipped with dry steam and wet steam, as well as a comfortably designed public rest area and personal rest area. It is considerate for guests, the front desk has a friendly smile, and the service is thoughtful. The transportation is convenient, the train station is at the door, and there are many supermarkets such as Rewe nearby
Hotel near Baden-Baden Downtown Area,Baden-Baden100% of visitors choose this area
SSunnylidaxiaojie2024.08.01
Very good, clean and comfortable, with a good sense of space; water is expensive in Europe, so I added extra purified water; the external environment is beautiful~
Breakfast: Amazing food, view from breakfast was the highlight
Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”.
Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip.
The location is pretty good. You can see it as soon as you look up from the train station. The hotel is generally OK.
I recommend the mushroom soup in the hotel restaurant, which is very delicious.
For breakfast, you can ask the hotel staff to make fried eggs or pancakes.
Stayed for the second time, overall it was good.
The location is very good and it is easy to find. The hotel hardware is good, in line with four stars, and I see a lot of business trips staying here. The environment is also good, very quiet, the lobby is small, and there are no other shortcomings.
Recommended!
The whole hotel looks old, and the bathroom door in the room can't be closed. The air conditioning has problems—it's constantly cold, and there is no heating. However, the front desk staff and restaurant service personnel are relatively friendly. The breakfast selection is also quite rich. However, compared to four-star hotels in Taiwan, the facilities here seem outdated. Taiwan’s hotels are newer and cleaner, and the food selection is also more abundant.
Very Good
109 reviews
8.6/10
Price from
BRL 636
per night
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8.3/10
Very Good
BBeijixingkaoyaA very bad experience. I checked into the hotel on the night of January 30, 25. After checking in, I took a door card to a nearby supermarket to buy some snacks. When I came back, I was absent-mindedly looking at my phone and accidentally swiped the door of the next room. Shockingly, the door card of my room actually swiped the door of the other room. An Indian man in the room and I looked at each other, and then explained the whole story. We were extremely shocked. I apologized and left.
Because we had traveled a long way, we were very tired that night and only stayed for one night. We left the next morning. And it was our door card that swiped the door of the next room. I didn’t know how to complain to the hotel at the time, so I used the suitcase and stool to block the door that night. I didn’t know if someone else’s door card could open our door. I drove away early the next morning.
AAnonymous UserThe breakfast is pretty good, the staff is very polite, the location is very good, there is a big shopping mall next to it, it is convenient and fast to buy things, and it is not far from the city center. I recommend staying here
WWKrisBreakfast: Amazing food, view from breakfast was the highlight
Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”.
Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip.
TToon FokWhile the hotel was generally clean and comfortable, several aspects of the stay were disappointing—especially considering the nightly room rate. One major issue was the €22 per day charge for parking. Many comparable hotels offer complimentary parking as a standard courtesy, so this felt unnecessary.
Another inconvenience was the lack of daily replenishment of bottled water in the room. This is a small but basic amenity that many hotels provide, and its absence was noticeable.
Additionally, the room itself felt quite old and in need of some updates. It didn’t quite match the standard expected for the price.
On a positive note, the hotel is conveniently located near a Rewe supermarket, just about 2 to 3 minutes away, making it easy to grab any essentials.
Overall, these added costs, the room's condition, and the overlooked details made the stay feel less guest-friendly and not quite worth the price.
CcarolineHotel is nice, good location and staff friendly and helpful. However that's when you see the staff whichis usuallyin themorning. I checked in online as requested, was informed that I will get a code for door and room. I thought it is to make thecheck in process more efficient. I came in the afternoon and couldn't get inside the building, which need the code to get in. Finally some other guests came and I got in the building, and the hotel doesn't have reception to check you in. There is only a German phone number, which I don't want to call as it is an international call for me. There is email which I could send, but nobody answered. I don't know what to do to check in. Finally I found the code in email from hotel in my spam folder and managed to find my room. It's not clear that without the code nothing you can do. I think as a hotel some human intervention maybe needed
GGuest UserVery good hotel. The hotel is very new. There is a parking lot next to it. It takes less than 10 minutes to walk to the old street in the city center. When I booked the room, I found that the size and equipment of the comfort room and the superior room were the same. There was no difference. Only the official website showed comfort. The room has heating but no air-conditioning. When I arrived, it turned out that the comfort room did not have air-conditioning. You may want to pay attention if you book a room in summer!
GGuest UserThe whole hotel looks old, and the bathroom door in the room can't be closed. The air conditioning has problems—it's constantly cold, and there is no heating. However, the front desk staff and restaurant service personnel are relatively friendly. The breakfast selection is also quite rich. However, compared to four-star hotels in Taiwan, the facilities here seem outdated. Taiwan’s hotels are newer and cleaner, and the food selection is also more abundant.
HHorst Re.Die Rezeption ist klasse, sehr freundliches Personal.
Die Lage war perfekt für unsere Bedürfnisse.
Das Zimmer ist zwar einfach aber praktisch möbliert. Das Bett war sehr bequem.
Das Frühstück war reichhaltig, der Service vorbildlich.
Danke, tolles Hotel für ein Wochenende!
GGero LichtSchöne Zimmer, Sauber, sehr gute Lage - Aber was gar nicht geht, ein Zimmer zur Verfügung stellen, bei dem man weiß das die Heizung nicht geht. Haben die Rezeption kurz nach dem Ankommen darauf angesprochen, es hieß es schaut sich ein Techniker an, am Abend ging die Heizung immer noch nicht, der Nachportier sagte man könne jetzt nichts mehr machen und am nächsten Tag sagte uns die Dame an der Rezeption das man dieses Gas erst erneuern müsste, und das sei bekannt ... Warum gibt man dann dieses Zimmer raus?
Kulanz oder Nachlässe gleich null - Schade, aber diese Kette ist für uns gestorben!
Also im Sommer kann man es empfehlen .... :-)
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