the room new a bit of manteinance
the bathroom door don’t close properly and the water from the shower end up in the bedroom.
the room is slightly umid.
the water from the tab smell of rust
the swimming pool was not working when we arrive d
very chaotic in the morning with lots of children running and screaming around the breakfast table
the view from the window was beautiful we were lucky enough to get a room with sea view.
the bed very comfy.
the staff where very nice and helpful.
Buffet Breakfast with lots of choices
The location of the Four Points by Sheraton Hotel was very good, however not perfect. While it was located at the Manado Town Square Mall, a great location as you could access many different necessary places from the hotel to the mall. However, the location of the hotel made it virtually inaccessible to any other top place in Manado, thus forcing us to use high amounts of automobiles to thoroughly travel throughout Manado. The cleanliness was nearly perfect, and whenever the services remade the rooms, it seemed unbeatable by any other hotel. The gym was kept very neat and many other facilities were clean. The service was amazing; quick and effective cleaning, helpfulness, respect/kindness, and responsiveness, all you could ever ask for from a hotel service. The pool was enjoyable, having a pool bar with a great view of the ocean and Manadotua Island, especially during the sunset. The gym was very accessible. Overall, the hotel was a 4.9/5 in my experience.
always become my favorite hotel in manado when i get break from work or holiday or any staycation with family every weekend.. with wonderfull view directly to manado bay, this hotel has everything.. bring me in sunset with her lagoon pool handmade beach, wide range of swimming pool, and super breakfast in early morning,, how good this property.. except by her gym facilities, litle bit less workout tools however still become favorite about its SPA of Martatilaar in the point of left side building.. thanks MERCURE MANADO
Great looking lobby with plenty of seats for waiting and nice view from the room. All old wooden furniture and old sanitary ware and bath need improvement.
No electric socket nearby the bed or desk; need to switch off the lamp instead. Service is very slow. Wait for the laundry pickup for 2hr.
Cleanliness need definitely an improvement. There is a plenty of hair on the room floor and bathroom. Housekeepers keep talking loudly front of the guest room without cares the guest's privacy.
Only few staffs can speak English. Can be noisy as it is surrounded by two main roads.
But the price is reasonable in overall
Ear plug is recommended at this place. Wifi okay
My second time in Manado, I chose NDC again for its proximity to the dive shop.
The lake view room was spacious, bright, and comfortable, with a balcony overlooking the ocean. The breakfast included both Chinese and Western dishes, and the variety was quite plentiful. Enjoying breakfast overlooking the ocean was truly relaxing. Every staff member at the hotel was friendly and welcoming, greeting us with a smile.
As always Novotel is my choice hotel when visit in Manado before departing to other places
Comfort bed and nice breakfast lots of choice and the service by staff are excellent
I stayed here for a night. If you’re looking for a hotel with “unique” experiences, this one’s for you! The check-in was smooth, and the bed was decorated with abstract stains – perhaps part of the charm? Luckily, no soap to wash away the memory in the room. When asked, the staff, oh so polite, reassured me that the soap “could be conditioned” – whatever that means! And, the cherry on top: a delightful three-minute delay for a room check, just to make sure I didn’t snag a complimentary pen. I left feeling like a lottery winner who hit the jackpot of mediocrity. Truly a stay to remember! 🎉
Very Good
48 reviews
8.9/10
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INR 2,123
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8.0/10
Very Good
GGuest UserGreat looking lobby with plenty of seats for waiting and nice view from the room. All old wooden furniture and old sanitary ware and bath need improvement.
No electric socket nearby the bed or desk; need to switch off the lamp instead. Service is very slow. Wait for the laundry pickup for 2hr.
Cleanliness need definitely an improvement. There is a plenty of hair on the room floor and bathroom. Housekeepers keep talking loudly front of the guest room without cares the guest's privacy.
Only few staffs can speak English. Can be noisy as it is surrounded by two main roads.
But the price is reasonable in overall
Ear plug is recommended at this place. Wifi okay
DDeShawThe location of the Four Points by Sheraton Hotel was very good, however not perfect. While it was located at the Manado Town Square Mall, a great location as you could access many different necessary places from the hotel to the mall. However, the location of the hotel made it virtually inaccessible to any other top place in Manado, thus forcing us to use high amounts of automobiles to thoroughly travel throughout Manado. The cleanliness was nearly perfect, and whenever the services remade the rooms, it seemed unbeatable by any other hotel. The gym was kept very neat and many other facilities were clean. The service was amazing; quick and effective cleaning, helpfulness, respect/kindness, and responsiveness, all you could ever ask for from a hotel service. The pool was enjoyable, having a pool bar with a great view of the ocean and Manadotua Island, especially during the sunset. The gym was very accessible. Overall, the hotel was a 4.9/5 in my experience.
GGuest UserAs always Novotel is my choice hotel when visit in Manado before departing to other places
Comfort bed and nice breakfast lots of choice and the service by staff are excellent
JJakeIf you’re foreigner or maybe national tourist, you may consider about the privacy and comfort here.
This hotel are really great with the beauty of the nature, but it ruined with the local guest. You’ll see some guest smoking in not smoke area as such as pool, the poorest is, hotel staff do nothing with it, even though there are big sign of no smoking there.
The worst are you will hear very loud annoying music around 6.am, and the funniest is the music used just by some people were doing zumba near guest room. And when asking for help to hotel guest, we get answer “there are scheduled zumba”, how tf, guest will know there will be scheduled zumba.
To be fair, cleanliness is good, food are average.
GGuest Userthe room new a bit of manteinance
the bathroom door don’t close properly and the water from the shower end up in the bedroom.
the room is slightly umid.
the water from the tab smell of rust
the swimming pool was not working when we arrive d
very chaotic in the morning with lots of children running and screaming around the breakfast table
the view from the window was beautiful we were lucky enough to get a room with sea view.
the bed very comfy.
the staff where very nice and helpful.
Buffet Breakfast with lots of choices
GGuest UserStaff at the front desk, at breakfast and roomservice are very helpful and kind.
They're very thrifty on giving towels though.
Only 1 big towel per person, so 2 big towels per room. While there is no shower curtain in the bathroom water goes all over the place so the floor gets wet.
No small towel to put on the floor. When asked for more towels they would give you only 1 small towel. Asking for 2 towels seems to be a problem.
Overall maintenance is really necessary in bathrooms even some beds.
However, again, very nice hotel, breakfast is good. Across the hotel there is a supermarket and 2 restaurants.
MMario PantowI stayed here for a night. If you’re looking for a hotel with “unique” experiences, this one’s for you! The check-in was smooth, and the bed was decorated with abstract stains – perhaps part of the charm? Luckily, no soap to wash away the memory in the room. When asked, the staff, oh so polite, reassured me that the soap “could be conditioned” – whatever that means! And, the cherry on top: a delightful three-minute delay for a room check, just to make sure I didn’t snag a complimentary pen. I left feeling like a lottery winner who hit the jackpot of mediocrity. Truly a stay to remember! 🎉
GGuest UserBig comfortable bed, good view from the second floor (but limited to the rooftop below if the booked room is on the first floor).
There was no hot shower during two days visit and it didnt get improved until the end of the stay. I was promised by the reception that they will look at the problem but it didnt get solved.
The breakfast is quite good, you can choose from many options. The hotel has a thermal swimming pool.
The room and corridor design is great. But have in mind that there could be some renovation works during working hours. Ask in advance for the room further away from it.
JJuandyJunalways become my favorite hotel in manado when i get break from work or holiday or any staycation with family every weekend.. with wonderfull view directly to manado bay, this hotel has everything.. bring me in sunset with her lagoon pool handmade beach, wide range of swimming pool, and super breakfast in early morning,, how good this property.. except by her gym facilities, litle bit less workout tools however still become favorite about its SPA of Martatilaar in the point of left side building.. thanks MERCURE MANADO
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