Hotels With Spa in West Bengal, India

The hotel staff was very nice and helpful. The hotel was very clean and modern. The location is very central, close enough to the airport and also to city center. The only issue I have is they would not allow the AC to go below 21° and at night it would get hot in the room, I asked the front desk and they told me it was general standards. Other then that the stay was a total pleasure and the breakfast menu was good.

it is a good property .Food spread was limited otherwise good place to stay again

Everything was perfect; except the dinner buffet. We will come to that later.  I quote four memorable experiences.   1. The reception staff was well-trained and professional and any problems such as a billing confusion was resolved effortlessly, and more, the manager suggested me to relax in my room while they sort out the issue; no need to stand at the reception. What a nice gesture!   2. There was some drainage issue in one of the rooms (I had booked several rooms). A call to zero resolved the issue within 10 minutes. The service was ultra-fast for a hotel of this size.   3. They have shown a bold move by placing specially challenged (speech and hearing) individuals at public facing roles such as the butler, the restaurant waiter, etc. They are all well-trained and were able to communicate with my parents, my kid, and us effortlessly. Of course, none of us are trained in sign-language but somehow they managed it extremely well; hence this was a unique and amazing experience. 4. While we were checking in, there was some confusion with some of our guests who hadn't arrived yet. So, we decided to drop the bags and come back later for checkin. When the manager noticed that my elderly parents were in the car outside, they sent a couple of bottles of water to the car. Costs nothing but left a lasting impression!  The dinner buffet was fine in general but the management could work on the menu and taste better, given the spotless nature of all of their other amenities and services. The breakfast buffet, however, had amazing taste. Moreover, in any other city, I would not have this complain but in Kolkata, the locals are typically foodies and the cheapest to the most expensive places in the city cannot compromise on taste. I would like to give the hotel a benefit of the doubt- I stayed during a (better: the) major North Indian festival. That might explain the main cooks on leave and backup options turned on, who tried their best but did not quite get it right.

As a touring musician, I have stayed at upscale hotels worldwide, and this might be my favorite ANYWHERE. VERY comfortable, quiet rooms. The facility is beautiful and welcoming inside and out with a sharp, modern design. I particularly enjoyed the rooftop pool/spa/gymnasium area -with the excellent view, this was a great place to start the morning! The restaurant and adjacent bar are very nice. Most importantly, every single person who works here, whether front desk staff, security, or ***agement, is OUTSTANDING. They take pride in their hotel and genuinely want you to enjoy your stay. The hotel is also in a beautiful neighborhood. I sincerely hope to come back!

It's a very good hotel, with great amenities, and good staff behaviour and great stay. A good hotel to recommend and has a great food.

The hotel is amazing , clean , staff is friendly, always there to help, thank you

Check in was smooth and quick. I was escorted to my room. The room was well appointed, clean and house keeping did a good job. The hotel took care of an issue with slightly faulty bathroom faucets as well. Overall, a nice stay.

I have just spend some time at Howard Johnson by Wyndham Kolkata and what a good surprise. The hotel team is taking a good care of the place and makes you feel very comfortable. The restaurant is something, food is super tasty and I have enjoyed very much all I have ate. I will definitely come back. Big thank to sandip Ghosn that brings me my room service, Nikhil mondal who takes care of my room everyday, Bhabna from the restaurant but as well the people I didn’t name, from the kitchen to restaurant staff and the lobby, that are all part of the great job. Thanks a lot for your attention and your service. 🙏🏻

The breakfast is delicious, the lobby is clean, and the service staff is very friendly. However, the location is a bit hard to find. It is in an alley, and there is no scenery to see. Outside you can see an abandoned government building.

The overall experience was good. There were some issues with housekeeping which was annoying. Service and staff were very good. Mr Raj received us very well late at night. Service at the restaurant was exceptional.