Hotels With Spa in Western Province, Sri Lanka

On the surface thus place looks perfect, facing the Indian ocean, with superb sunset daily, and trains passing by, make for perfect IG moments. The room (the ones facing the ocean) seem like a tropical dream come true. I want you to pause for a moment, and ponder these facts: 4 lifts, but all are so slow, going up and down takes a lkng wait, any time of the day. Key card that malfunction at least twice on 2 separate days, using the slow lift to go up and down, took me 10 to 10 minutes. Room safe in my room is kaput, I had to call the staff to open the safe fof me, even they couldn't fix it in the end. Breakfast spread is impressive, but set up is chaotic, seating is tight. Room windows is not sound proof, noise from the ocean and the train all night long. It's not near anything, must use uber to go anywhere The charm of the hotel wore off pretty quickly, by 2nd night, I regretted my decision. So, I recommend staying here only for a night or two, to take nice photos of the rolm, the rooftop bar, infinity pool, that's it. There are better options elsewhere.

酒店周圍沒有什麼餐廳商店，房間很大，衞生很好，但是不提供礦泉水衹有大桶裝水在樓道里麪供客人使用。

A well kept hotel attached to a modern shopping mall, small general supermarket a short walk away. Breakfast has a great range the egg hoppers are a must try. Good location Uber taxi and tuk tuk rides are readily available and inexpensive. Breakfast on the veranda watching the wav s of the Indian Ocean and the railroad trains is great fun.

First of all, the breakfast was very good. There were all kinds of local food that I have never seen before. Secondly, the male checkin receptionist wearing glasses was very friendly! He tried to introduce many local spots and helped handle the noise issue caused by the people next to my room. However, the female receptionist was not really helpful and quite stubborn. That male staff said I could enjoy an extended checkout due to my midnight flight during checkin, but the female receptionist said no to me later. After I explained what that male staff promised to me, she only gave me a two-hour extended checkout. The point is what all the staff say to guests should be consistent.

My stay at the Galle Face Hotel in Colombo was truly memorable. From the moment I walked in, I felt surrounded by history and elegance. The colonial charm, ocean views, and timeless architecture created a unique atmosphere that few hotels can match. My room was comfortable, beautifully furnished, and opened to the sea breeze—perfect for relaxing after exploring the city. The service was warm and attentive without being intrusive, and breakfast on the terrace overlooking the Indian Ocean was unforgettable. Watching the sunset by the pool with a drink in hand was the perfect end to each day. A classic, graceful stay.

This was my second stay at Cinnamon Grand. My first experience was excellent. This time, I checked in late, and since the rooms in the usual section were full, I was assigned a room on the other side. The facilities there felt noticeably older, the hairdryer was broken, and the bathroom was smaller than in the other section. Furthermore, the cleanliness was poor – there were clumps of hair and a dead cockroach, and no slippers were provided. It felt like the two sections of the hotel had different standards for room upkeep. Since it was late when I checked in and I was only staying for two nights, I decided not to ask the hotel to change my room. If you're staying here, I recommend choosing a room accessed via the front desk entrance, rather than the one next to the pastry shop. I hope the hotel can improve the standards of these rooms. The staff were very friendly and helpful. During check-in, there was a system issue, and I was initially assigned two double rooms. The staff member then had to check four different rooms to find a correct single room for me. I really appreciate their effort. The hotel is a 15-minute walk from the beach. However, it's quite a distance from the artificial harbor and the shopping mall, so it's best to take a tuk-tuk.

WE DO NOT RECOMMEND THIS HOTEL. Despite a very good start which involved a very helpful early check-in for our group of four travelers (two rooms) and lots of friendly smiles from the hotel reception team, unfortunately our stay took a bit of a negative turn owing to some confusion over two additional bookings we had made to extend our stay following a change in our plans. I really find it hard to understand why this simple process caused confusion to the duty manager. The following day, despite clearly explaining that we had made additional bookings to extend our stay, the desk staff were confused and claimed that one of the room bookings was not confirmed. The duty manager was dismissive to us and actually ignored us, (even though he had perfectly good English to communicate with us), preferring to speak through another member of the reception team who was standing right next to him. After a wait of at least 15 minutes, I told him that we were not prepared to wait any longer and that he could let us know once the issue had been resolved. This was clearly an administrative problem between the hotel and Trip.com which soured our stay. The duty manager was unprofessional and discourteous towards his guests. Our experience left us unwilling to use any of the hotel facilities other than the breakfast buffet. The breakfast buffet was very good and the staff team exceptional in their service and friendliness. We did use the lounge bar on one occasion and again, found the staff to be friendly and helpful - special mention to Jerushan, with whom we enjoyed a great conversation. He is a credit to the staff team. Perhaps given his people skills, he should be made a manager?! Other than the reception area, the hotel is very tired and in desperate need of an upgrade. In our room, a light switch cover fell off, some bulbs were not working and the room was dirty - a build up of dust in the corners and on the wardrobe louvres which quite obviously suggested the rooms were only being given a superficial clean. As said, we do not recommend this hotel and we will not stay here again. We expect far from a Ramada branded establishment.

I recently stayed at this hotel and had a wonderful experience. The rooms were clean, tidy, and well-maintained, making it worth every penny. The staff were extremely helpful and went out of their way to ensure a comfortable stay. The breakfast offered a great variety of options, catering to different tastes and dietary preferences. From fresh fruits to hot dishes, everything was delicious and well-prepared. The overall ambiance of the hotel was pleasant, and the amenities were top-notch. I highly recommend this hotel for both business and leisure travelers. It’s a great value for the money, and I would definitely stay here again!

Jetwing Beach is lovely hotel. Right on the beach, good spacious rooms, with everything you need, very clean and good AC. Rooms over look the pool and beach which is nice to wake up to every morning. The staff are a credit to the hotel with fantastic service from house keeping to reception to pool attendants. Could not fault it. Food and Drinks are excellent too, try the Terrace Bar for cocktails you won’t be disappointed. Food is good value at the Beach / Pool Bar too Would definitely recommend this hotel if your coming to Negombo

Visited Colombo during off-peak season so we managed to visit the city with less crowd. Views from any sea-facing room is incredible for its price - slight blocking with 2 towers in front but you can get a better unblocked view if you go for Premium tier rooms. I have to commend reception staff Anjala, who managed upsell me a Premium Seaview Room from a Superior Seaview Room. He took the time to explain the differences between each tier, accommodated to my budget constraints, and brought me to each room (empty ones of course) for a viewing before committing to an upgrade. After hearing that I was there on honeymoon (my husband would only arrive later), he relayed that to the rest of the team who took care of us wonderfully throughout our 4-day stay. Overall, room is clean and roomy, perfect for business calls with fast and reliable in-room wifi. Only downside is their TV doesn't have Netflix or Airplay, only Miracast for Android/Windows users. Tip for travellers: tell your driver this used to be Movenpick hotel - they will know where to drop you off.