Hotel near Santa Fe,Mexico City3% of visitors choose this area
PPachuixia2024.01.21
The location of the hotel is convenient and the hotel's swimming pool is a plus. I am not very satisfied with the service at the front desk overall. Free drinking water is not provided. I contacted the customer service of the hotel group and explained that it was a matter of membership.
Hotel near Reforma,Mexico City17.9% of visitors choose this area
HHussain Ismail from London2024.01.15
Really nice hotel with people that are really friendly. Clean, smells really, and serviced really well. The desk staff were really friendly and helpful. Rocío cleaned and looked after my room really well! Thanks Rocio.
The Spa and gym was amazing - especially the staff who were really helpful and kind. The trainer Ariel was really helpful showing me various training routines and ways for thinking about exercise - he is an expert in Judo (black belt!). Alexis was really helpful with the spa facilities. Thanks Ariel and Alexis!
The beauty salon run by Azul was really good and especially with the treatments she offers! She convinced me to start looking after the smaller things about my appearance. It is the people that make a place and in this case in Hotel Marquis Reforma. I will definitely go back. Thanks Azul!
Thanks Hotel Marquis Reforma! See you soon.
Very distinctive local Mexican hotel, breakfast and environment are very good. It is recommended that the room price changes every day. It is recommended to book in advance. The hotel is convenient for transportation and easy to take a taxi.
Hotel near Roma,Mexico City39.3% of visitors choose this area
GGuest User2019.11.08
Very old hotel, it looks like they don’t check the rooms properly before giving them to the customers, sink was clogged, doesn’t have heater, every time that somebody flush the toilet the lines makes a lot of noise, blanket was dirty or had stains, closet was dirty, I cleaned it with a wipe before putting my clothes and came very dirty, very basic amount of towels with only shampoo and conditioner. At the end of the day you get what you pay! Food was good at the restaurant, If you have a car, parking is free, free WiFi as well.
Hotel near Reforma,Mexico City17.9% of visitors choose this area
GGuest User2025.08.30
This was my second stay. The hotel is in a great location with convenient transportation. The service was excellent, with help with luggage and taxis. There's a currency exchange and business printing service downstairs. The breakfast was also plentiful.
The rooms are very large and functional. I was touched both by kitchen inside, sofa, TV, etc. Also has a gym with a great view on the high floor.
My only recommendation is to improve the type of breakfast, it can be more varied or international style.
Thank you.
Hotel near Reforma,Mexico City17.9% of visitors choose this area
Aapplezsq2025.06.17
The hotel design color is bold, the service is very good, the luggage is old people, warm and thoughtful, the restaurant is also beautiful, very safe area. The hotel goes out and turns right for 10 minutes to the bustling Reform Avenue. Many restaurants, shops, fashion, and green plants are beautiful.
Old hotel with average service, it's main function is to serve as a convenient location if you have to catch an early flight. The room is comfortable, but if you book the cheaper rooms they will send you to another wing, difficult to carry heavy luggage up to the rooms as the pathway to get there from the lobby is not well arranged with steep ramps.
AMAZING HOTEL - such a good caring friendly polite staff; very safe , good security , but hotel itself is historical building with such a big history and they have FREE tours to get to know hotel. Is has special rooms , bar - all is form 100 years ago, with such a soul and character . We enjoyed a lot out stay. Breakfast is good , have everything you need , recommend to take with breakfast. Location is also great, 5 minutes to tour buses, Angel square , many coffee shops and restaurants. RECOMMEDED !! Rooms are also fine , clean , have windows . We would definitely stay there again
Good
134 reviews
7.8/10
Price from
IDR 2,271,712
per night
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8.9/10
Very Good
HHussain Ismail from LondonReally nice hotel with people that are really friendly. Clean, smells really, and serviced really well. The desk staff were really friendly and helpful. Rocío cleaned and looked after my room really well! Thanks Rocio.
The Spa and gym was amazing - especially the staff who were really helpful and kind. The trainer Ariel was really helpful showing me various training routines and ways for thinking about exercise - he is an expert in Judo (black belt!). Alexis was really helpful with the spa facilities. Thanks Ariel and Alexis!
The beauty salon run by Azul was really good and especially with the treatments she offers! She convinced me to start looking after the smaller things about my appearance. It is the people that make a place and in this case in Hotel Marquis Reforma. I will definitely go back. Thanks Azul!
Thanks Hotel Marquis Reforma! See you soon.
GGuest UserAs you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous.
We were upgraded to kingbed room.
Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered.
This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.
KkimberlytongThe location of the hotel is good, there are many restaurants around. Because it has been a few years, some facilities in the room can see the traces of time. The service is quite satisfactory, the service at the checkin at the front desk and the outdoor restaurant on the second floor is not bad (pictures 2 and 3 are outdoor restaurants, I ate at the hotel when I arrived late, the food is not exquisite but tastes good). The concierge is more ordinary, with strange eyes and arrogant attitude. What is more excessive is the waiter in the buffet breakfast room. The room rate includes breakfast, but the guest still needs to sign a bill. We gave a tip of 50peso, but unexpectedly, the waiter added a 1 in front of 50 without authorization, and it became 150. It can be seen from the photo that the 1 in front of 50 is quite abrupt, and the writing and color are different from 50. (It’s also our own fault. We only wrote the tip, and didn’t write the total amount to save trouble, because we didn’t intend to give a tip. The waiter just took the coffee pot and asked if he wanted coffee. Apart from that, he didn’t provide anything else. Serve). After staying in the tipping culture for so many years, this is the first time I have encountered such a thing.
MMonaFionaAMAZING HOTEL - such a good caring friendly polite staff; very safe , good security , but hotel itself is historical building with such a big history and they have FREE tours to get to know hotel. Is has special rooms , bar - all is form 100 years ago, with such a soul and character . We enjoyed a lot out stay. Breakfast is good , have everything you need , recommend to take with breakfast. Location is also great, 5 minutes to tour buses, Angel square , many coffee shops and restaurants. RECOMMEDED !! Rooms are also fine , clean , have windows . We would definitely stay there again
BBraden TseExceptional experience ! Ultimate Ritz Carlton experience, would highly recommend if you travel to Mexico City!
Definitely get one of the best view in Mexico City from your room , it truly exceed my expectation of a Ritz Carlton hotel. Extremely good service and always address you by your name.
We encounter some problems within the room in the beginning, however the front office manager solve it very quickly which is excellent. We have stayed in the hotel for 2 nights and will definitely come back if we visit Mexico City again.
Became a fan of Ritz Carlton now
GGuest UserThis hotel is situated in the Coyoacán Centro area. What a great area for so many reasons, coffee shops, restaurants and small cafes. This hotel, tho, is all you really need. Very beautiful, with high quality throughout. The staff were very friendly and professional. Our suite was gorgeous and well appointed. We didn’t have time to try out the breakfast menu but it looked very tasty.
I would definitely return for another stay without hesitation !
RRogelioOld hotel with average service, it's main function is to serve as a convenient location if you have to catch an early flight. The room is comfortable, but if you book the cheaper rooms they will send you to another wing, difficult to carry heavy luggage up to the rooms as the pathway to get there from the lobby is not well arranged with steep ramps.
GGuest UserThis was my second stay. The hotel is in a great location with convenient transportation. The service was excellent, with help with luggage and taxis. There's a currency exchange and business printing service downstairs. The breakfast was also plentiful.
XXianingScorpioThe room is clean and tidy. The hotel is in a good location. You can see a beautiful city view from the window. The breakfast has a wide variety and tastes good. The service is in place and it deserves a five-star rating!
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