Posted on Mar 27, 2026|Pool Terrace
Farahbaini MohamadGreat beachfront and pool—my kids absolutely loved it! We’ll definitely be coming back again soon. The only downside was the buffet breakfast, which felt quite basic and not very tasty. Other than that, everything else was excellent. I’d suggest grab-ing food from outside instead, as there are plenty of eateries nearby.
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Price per night from:TWD 1,329
Posted on Mar 15, 2026
Guest User
This was our 1st stay in the resort and it turned out to an interesting & awesome experience!
We checked-in on 11th of March & checked-out on 13th of March. I booked a 2-single bed room but the hotel given us a king bed room at the upper floor. After talking to the front desk. I was told only king bed room was available. However, my wife didn't have a good night sleep as she was having light sleep, so easily waken-up due to noise & movement. The upper floor somehow was noisy due to the traffic outside the hotel. We have no choice but to feedback to the hotel manager on the 2nd day. The manager Ms Su was kind enough and upgraded us to a 2 bedroom suite on the ground floor, with 2 single beds & a king bed. That made our 2nd night slept peacefully. Thanks Ms Su of her attentiveness.
The morning breakfast was a ala carte menu of Malaysian & western cuisine. Not a fantastic food but the service given by the professional F&B staffs made the experience so pleasant! Sincere thanks to F&B supervisor Santhosh & staff Myint of their attentive service.
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Price per night from:TWD 5,040
Posted on May 26, 2026
Guest UserBased on my experience, a bit too far to reach 5 star accomodation
Good: location, service staff very polite, jungle environment make us feel cool everyday
Bad: private pool cleanliness of the pool can be considered worth based on my experience. unacceptable for human to use it. Too dirty and unefficient filteration system
Food very limited and tasteless
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Price per night from:TWD 3,516
Posted on Jul 7, 2026
Guest UserHad a great stay at this hotel. We stayed on level 41, and the experience was amazing with a cool temperature of 16°C—very refreshing with cooling and fresh air throughout the space. The room was clean and well-maintained, which made it very comfortable. The staff were friendly and always ready to help with a smile. Amenities were good and met all our needs during the stay. The location is also very convenient, with easy access to nearby attractions and facilities. Overall, a pleasant experience and would definitely consider staying here again.
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Price per night from:TWD 1,701
Posted on Jul 8, 2026
Guest User
We had a lovely family staycation at Colmar Tropicale and really enjoyed our time there. The surroundings were beautiful and made for a relaxing getaway. A heartfelt thank you to the team for upgrading our room and surprising my husband with a complimentary birthday dessert. It was such a thoughtful gesture that made his birthday extra special, and we truly appreciated it. The service throughout our stay was excellent. Every staff member we met was friendly, welcoming, and always ready to help, which made the experience even more enjoyable. The only area that could use some improvement is the bathroom cleanliness, as it wasn't quite up to the standard we expected. Other than that, we had a great stay and created wonderful memories with our family. We'd definitely consider coming back again.
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Price per night from:TWD 1,477
Posted on Jul 2, 2026
travelbug123What an excellent respite to this place after a trip coming from KL ! All the staff are friendly, welcoming and so helpful without being over the top - from the bellboys, reception, janitors to kitchen staff. Big shout out to them for the great service and thank you ! The bellboys especially were so enthusiastic in helping us with the luggages and so friendly in greeting every customer. Service recovery was also very efficient, we had an unsatisfactory issue with our room but it was resolved very quickly by the front desk lady manager on duty. The location and facilities of the hotel is also excellent - property is clean and well maintained, towels for beach and pool aplenty and poolside and beach facilities efficient. Room may not be big but it was well designed and well thought out and had everything you need for a good beach holiday. The balcony is clean and with outdoor chairs that one can actually sit in comfortably. Housekeeping was also excellent and thorough every single day. Kudos to the team ! Check-in is late at 4pm but I understand that's because rooms will only be ready for guests after a quality control inspection. I can really tell the attention to details in the housekeeping and room design. Food from the pool bar was really excellent ! Breakfast was enjoyable. We also dined at the Italian Bistro one evening and it was good though not cheap ! One feedback I have would be to include a multi layer clothes drying rack in the balcony ! Thumsb up and 5 stars all round from me !
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Price per night from:TWD 3,701
Posted on Apr 18, 2026
Guest User
This was my first time vacationing here, and overall I’m extremely satisfied with the experience. The staff were very polite, warm, and sincere, providing attentive and thoughtful service throughout our stay. The unique beachfront scenery is even more stunning than in the photos.
The food was above average, and we ended up having all our meals—breakfast, lunch, and dinner—at the hotel during our stay. We also tried the massage therapy, and I have to say the environment was absolutely amazing—listening to the sound of the waves while enjoying professional massage techniques was a five-star experience.
We also went on a Jungle Trial. There are a few spots where clearer directional signage could be added.
As a small suggestion for the hotel, you might consider setting up a small shop selling souvenirs,postcards and snacks. Guests can truly relax and spend a leisurely time within the hotel without needing to go anywhere.
I would definitely come back again.
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Price per night from:TWD 5,831
Posted on Jun 15, 2026
Guest UserMeow. The place is quiet and clean. The whole vibe is comfortable and the room is spacious. They provide toiletries, except for toothbrush and toothpaste. Meow
There are a lot of stores nearby and around 10mins drive to genting premium outlet. Meow
This is another room of the same type I booked, which is also spacious and comfy. The consistency is there.
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Price per night from:TWD 457
Posted on Jun 5, 2026
Anonymous UserExcellent location where hotel provide buggy services from room to any location inside the resort. Staff were all friendly and helpful with our needs. Delivering of items when we requesting also very timely.
Reception counter also provide snorkelling, diving, and other water sports booking with reasonable charges. Renting of equipment also available if needed.
However, the sofa appeared to be a bit dusty below the cushion. Ants were seen inside the toilet sink. Otherwise the experience will be even more better.
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Price per night from:TWD 4,302
Posted on Jun 2, 2026
Anonymous UserService was exceptional. The concierge, front office, housekeeping and f&b personnel were absolutely great! They were attentive and had great mannerisms! The hotel was also located within lush greenery which is really calming and serene.
But I would have reservations for the interiors. It is a very very dated hotel as it felt like the interior is still stuck in the 1980-1990s. Only 1 of 2 hotels on Berjaya Hills - either Colmar Tropicale/ Chateau so there isn’t many options if this is not to your liking.
The facilities were also not as well maintained as expected and the whole place just lacked vibes and atmosphere. The bathroom was also slippery and there was a lack of towels!
Felt that the place has so much wasted potential. Colmar Tropicale and Japanese Village felt so tired looking - a much needed rejuvenation would really boost the place.
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Price per night from:TWD 3,420