The place needs maintenance and upgrades of the facility. The AC and hot shower are bery good but The room was not cleaned well. Checked in here because of the proximity to the place that i need to visit or else I will not booking here. No special amenities but the price is expensive. You can find better hotels in Manila with their price. I am not sure if it was because of the holiday season but def not worth the price. The good side is the service of the staff. They are very accomodating, kind and warm.
I chose this resort for Christmas Eve get together with family. I want us to just have dinner and not think of what to cook. I love the spacious rooms. Even it is just for 2 pax , 1 bed could still be added on the floor. I love the staff, they are all helpful and efficient. The Cmas buffet was also good. Our family loved it. The pools are ok but need to clean it a bit. When was the last time you cleaned it?
Thank you also for opening ur resort to pets. We love our pets and are part of the family. Lots of families will not leave them alone at home specially during outings so I am so glad that u are open to the idea.
I booked 3 rooms and all of the rooms are equally spacious and clean.
Keep it up! Well done. The place is well maintained.
We enjoyed everything about the place. The rooms are spacious and ambient, the facilities (Pool, Gym, Jogging Trail around the Lagoon, and, of course, the Beach) were top notch. Kudos to the team who manages and maintains them!
Taal Vista is a good place to stay when you’re in Tagaytay. There’s nothing more relaxing than getting an unobstructed view of Taal lake while having breakfast. Speaking of breakfast, Taal Vista offers a variety of food such as Filipino staples, salad, and bread, among others, which I really enjoyed. The rooms are not new but are clean well-maintained nonetheless (kudos to their cleaners who clean the rooms everyday!). If you’re after a serene place, this is the place to go. But if you want newer facilities, then you might want to consider looking for another hotel.
I had a wonderful stay at this 4-star hotel. The front desk team was friendly, professional, and very accommodating from the moment I arrived. They made everything easy and comfortable.
What impressed me most was how willingly they assisted with a special request. I needed to interview the Food & Beverage Supervisor, and the staff quickly helped arrange it. The interview went smoothly, thanks to their support and coordination.
The F&B Supervisor was kind and informative, and the overall experience was better than expected. The staff’s warm attitude and willingness to assist made my stay truly enjoyable. I highly recommend this hotel for both comfort and outstanding service.
Ponter Fino hotel is my favorite hotel for staycation. However, during my stay on Jan 1, 2026, they checked me in so late. Later than 430pm. The reason was there were still guests in the suite room assigned to for late checkout which I think was unreasonable. They coudn't even find alternative room for me. Worst case, they promised to deliver my luggages (although they said attendants were busy which I understand) However, it took unresonably long enough knowing there are attendant / staff who seemed to be free and just volunteered to deliver them only when they saw me carrying the trolley. So I refused to let them carry my stuff and pushed them all by myself from the lobby to my room located at 2nd floor so still need to carry all of them upstairs (back and forth). They offered late yes but out of ego, disappointment, and dissatisfaction, I told them don't help me and I'll do ot myself.
A very nice place to stay very convenient walking distance to picnic grove.the food they offer is tasty most of all the staff are all welcoming and always wear their smile.very courteous.kufos to the hotel for their training
Everything was great. From the security guard, to the receptions and all the staffs are very accommodating. The room is spacious and the bathroom was great with its bathtub. The pool is big and there is a gym and spa. It was a lovely stay. It's just a little far from convenience store but overall was great.
It was our first time here and will definitely come back. The place is relaxing. Some of the staff are nice and friendly some are not. The room we booked is spacious can fit more than 2 people. The only downside is the amenities and breakfast buffet. Food varieties is not worth the price. Nothing much to do inside Anya but if you're looking for a chill place and have a quiet conversation this is a place for you. Hoping the next time they will add more amenities like sauna and other activities to do inside.
Escala truly boasts one of the most stunning locations and the best infinity pool in Tagaytay. The team is warm and accommodating, big shout out to the security guards, bellmen, and housekeeping for their friendliness and helpfulness.
Just a small tip for the front desk team, particularly the receptionist who handled our check-in: it would be helpful to briefly go over the reservation details and share a bit of information about the hotel’s amenities during the check-in process. This isn’t a complaint, just a friendly suggestion from someone also working in the hospitality industry, so guests won’t need to ask for every detail later on. Again i dont wanna put someone on a bad light.
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AAnonymous UserWe enjoyed everything about the place. The rooms are spacious and ambient, the facilities (Pool, Gym, Jogging Trail around the Lagoon, and, of course, the Beach) were top notch. Kudos to the team who manages and maintains them!
GGuest User1N2D Stay for Couple - July 2025
Loved everything and will absolutely book again. Our room was upgraded for free and had an outdoor tub. The room was huge and had a lot of sitting areas. Bed was king size and comfortable and clean. Smart TV can connect to YouTube but you need to sign in to your own Netflix account. Bathroom was huge. I think the room needs more hangers, complementary shampoo, reusable room slippers, scented candle/diffuser and it would be just perfect. Wifi was also fast. Breakfast buffet at pesce was cleansing and delicious for us. Loved walking around the farm, swimming at the pools, and the other services plus, the staff of the farm are very friendly and helpful. Had dinner at the Upperdeck and food was also good and yummy and it felt romantic because a guitarist and a singer serandes us.
GGuest Userhere during my board exam, and it was a great choice! The place was clean, quiet, and comfortable—perfect for studying and getting a good night’s rest. The staff was also accommodating and made sure I had everything I needed. Highly recommended for those looking for a stress-free stay!
AAnonymous UserTaal Vista is a good place to stay when you’re in Tagaytay. There’s nothing more relaxing than getting an unobstructed view of Taal lake while having breakfast. Speaking of breakfast, Taal Vista offers a variety of food such as Filipino staples, salad, and bread, among others, which I really enjoyed. The rooms are not new but are clean well-maintained nonetheless (kudos to their cleaners who clean the rooms everyday!). If you’re after a serene place, this is the place to go. But if you want newer facilities, then you might want to consider looking for another hotel.
JJetset JelThe place needs maintenance and upgrades of the facility. The AC and hot shower are bery good but The room was not cleaned well. Checked in here because of the proximity to the place that i need to visit or else I will not booking here. No special amenities but the price is expensive. You can find better hotels in Manila with their price. I am not sure if it was because of the holiday season but def not worth the price. The good side is the service of the staff. They are very accomodating, kind and warm.
GGuest UserThis is our second room. It’s quite smaller than our first room but still the same service we received. On our second day, we went swimming. But the only con was the pool area is in different location and the pool is not heated. After 6pm,no more hotel driver available. So we dont have a choice but to ride in a tricycle just to get there. But then, there is a staff who assisted us and gave us fresh towels. I just hope that they will have a driver until 9pm. Because they said that the pool use is until 9pm. But then, we enjoyed our experience and surely would comeback here.
GGuest UserI had a wonderful stay at this 4-star hotel. The front desk team was friendly, professional, and very accommodating from the moment I arrived. They made everything easy and comfortable.
What impressed me most was how willingly they assisted with a special request. I needed to interview the Food & Beverage Supervisor, and the staff quickly helped arrange it. The interview went smoothly, thanks to their support and coordination.
The F&B Supervisor was kind and informative, and the overall experience was better than expected. The staff’s warm attitude and willingness to assist made my stay truly enjoyable. I highly recommend this hotel for both comfort and outstanding service.
EElizabeth PaguintoOur room was pretty old. The bathroom door was creaky. The TV didn't work; the channels were blurry, and the Wi-Fi was very weak. The air conditioner wasn't cooling.
The technician fixed it after an hour, and then it started cooling. The breakfast buffet took a long time to refill the food. Not recommended, 2 stars.
GGuest UserThis was an amazing trip! I haven't had a chance to write a review but here it goes.
1. The staff - Super amazing and friendly, always smiling and helpful.
2. The managers - great, caring, funny and always went above and beyond to help and accommodate.
3. Resort - Amazing ocean view and lots of activities, we went back 3 times in a span of 2 weeks. Lol
4. Room - clean and comfortable!
5. Food and drinks - delicious and amazing! One of the best in the Philippines.
I've been to many hotels and resorts worldwide, but this has been the top of all of my stays. The vibe, the friendliness, activities, food and drinks. I've never felt so relaxed and I didn't even need to use my phone. No stress and all good vibes! Waking up to see the ocean with a nice cup of coffee with smooth music, it makes the hours of drive (almost 4 hours one way) to there well worth it.
In my opinion, this was more than a stay, this was an unforgettable experience! We have been through the regular days and also the typhoon days, they have been amazing and helpful the whole time! It was definitely an adventure! Now I'm back in Florida again and I miss this place, but I'm planning a visit the Philippines next year and I will make this my top place to visit!
JJherruIts a great place, good amenities with multiple choice of pools. You can enjoy together with your friend family. They also offer lot of exciting variety of foods. The restaurant has a very good overlooking view of the mountain. Great Customer service. All staff was great and accomodating.
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