Rooms are very large and clean and truthfully nicely decorated! I was very pleased with the cleanliness of the furniture and the premises. Yes the hotel building looks small and the reception area is small but, everything is of premium quality with modern design. It is also designed very practically, with the restaurant on one side of the reception and Costa serving cafe on the other side. Room design/cleanliness and breakfast premises and variety are the two top important things for my travels. Cantonal gets 10/10 for both, in its class. Staff politeness and responsiveness are the second important criteria and Cantonal gets 10/10 for that, too. I don't recommend hotels easily but I can recommend Cantonal with confidence.
Good location, for this price in area consider the best, pretty clean but not new hotel, so the smell of wood is there… overall it’s a good place to stay
It was good hotel but only things they should focus on the customer service like receipts, if you try to reached them at night it's difficult to get them, they ignore customers calls without getting back to the customer while calling. Also while checking out I've requested them to check.the minibars if there's anything missing there were very slow to check it and I was waiting for more then 5 minutes. I think they should train them professionally so that hotel standard increases more.
Moved here from the Novotel next door. The breakfast is basic Western fare, not a huge selection. For a suite with two rooms, the price is similar to two rooms at the Novotel, so it felt like a real steal. It has a single living room and three bathrooms. Being on a high floor, I have no reason not to stay here again.
The room itself was decent, and the hotel's interior was okay. However, the surrounding neighborhood and exterior are really bad, resembling a migrant worker area. It felt quite unsafe, and at night, there was constant noise from horns. Everyone should think twice before booking here.
The spacious and immaculate rooms are a hit, as is the hotel's overall cleanliness. Nestled in a strategic location, it offers easy access to both shopping and business hubs, while the service is commendable throughout its array of dining options and the spa. Special mention to Javad at the Executive Lounge for his attentiveness, courteousness, professionalism and just all-around pleasantness!
Close proximity to malls and some coffee shops. Area isnt very crowded unlike many parts of riyadh but close to many good places which i find is a plus.
Reception was fluent in English, room is clean and we got an upgrade which is very much appreciated as our previous available assigned room was a non smoking room but located in a smoking floor.
Facilities: The hotel reception is a bit small and the hotel is next to Ibis. But the overall environment is quite large and nice. There are many breakfast options.
Hygiene: The hygiene is very clean. I only stayed for one night. I felt very clean and comfortable when I checked in.
Environment: You must pay attention. He will arrange a room with a loud external radio. You must ask him to change the room, otherwise your ears will explode. This is why I don’t give a high score for the environment.
Service: The service is pretty good. I like this. The front desk and restaurant staff are good.
Very Good
48 reviews
8.9/10
Price from
PHP 4,647
per night
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The perfect stay. For that price and that location it’s already worth it. The hotel has everything, services are good, breakfast has a full variety of dishes and the room I got was perfectly clean and with no issues. I would 100% consider to book Haven Plaza for my next trip to Riyadh.
Let’s us start from the beginning of my entrance The bell service was welcoming and aided us in taking our luggage Upon my check in the receptionist was very respectful , welcoming , addressed our issues regarding the room with ease Once we reached our room faisal sulaiman from the bell service helped in delivering the bags , he was fun and made our night. During the breakfast time, an Arab lady that always stand infront of the dining room , I appreciated her that she remembered us and the table that we used to have our breakfast on , I was happy that the waiters pay attention to the details . Moreover , all the waiters were very helpful in aiding us with getting the food that we want , welcoming and smiling . I liked the atmosphere of the dining room , as if you are living in a palace !, Mr,Faizan was always asking about our health and how was our stay , he always made sure that our experience during the breakfast time was fantastic and to the upper limit . We received a hospitality by Mr.Turki from the reception , thank you for your generosity . While we checked out we asked the concierge for a golf car to drop us to via Riyadh they made sure that it arrives early , special thank to them . And during our last moment from our stay , the bell service were always that received us with a smile and farewell us with a smile . Thank you ritz Carlton for the experience
Check-In/Check-Out: The check-in and check-out process was very fast, making it a hassle-free experience. Room: The room was nice and big, providing plenty of space. The bed was comfortable, ensuring a good night's sleep. The bathroom was nice, though it was a bit inconvenient that a toothbrush was prepared for only one person. Additionally, the room card stopped functioning after one night, requiring a trip to the reception to fix it. Room Service Food: The room service food was quite good. The grilled chicken was delicious, but the chicken biryani was just nice, nothing extraordinary. Breakfast: Breakfast was excellent! A special mention to Nour, who was very helpful, polite, and friendly. The service provided by Nour was top-notch. Spa: The spa is available only for males. We had to go to another place for a female spa, which was inconvenient. Getting Around: Getting around was very easy using Uber, making transportation convenient and stress-free. Overall Experience: A very satisfying stay with excellent service and comfortable accommodations. Would recommend for a pleasant stay, though the spa facilities could be more inclusive, and the room card issue needs to be addressed.
A Tranquil Escape Steeped in Heritage If you're looking for an unforgettable blend of cultural richness and refined luxury, Bab Samhan in Diriyah is simply exceptional. Nestled in the heart of Saudi Arabia’s historic Diriyah district, this Luxury Collection Hotel captures the soul of Najdi tradition with world-class hospitality. From the stunning mud-brick architecture to the serene courtyards and curated Saudi interiors, every corner of the property tells a story. The service is warm and intuitive — genuinely some of the best I’ve experienced. The rooms are peaceful sanctuaries, and the dining experience celebrates local flavors with elegance and creativity. Bab Samhan is more than just a hotel — it's a cultural experience. Highly recommended for anyone seeking authenticity, comfort, and a deep sense of place.
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