Posted on May 28, 2026
Guest User
The location is great, with a CVS and a Jewel Osco nearby, and it's within walking distance to the Magnificent Mile and Millennium Park. The facilities are a bit old, especially the carpet which looked quite dirty. Housekeeping started knocking on our door at 8 AM every morning 😮💨, yet when we returned to the hotel in the evening, the room hadn't been cleaned. Upon check-in, I noticed the bottled water was priced at $3 a bottle, free for members. So I didn't drink any of the hotel's water. However, after checking out, my credit card was charged $6 for water. It's not a lot of money, but it left a bad taste in my mouth. Thankfully, Trip.com customer service was very helpful and negotiated with the hotel for a refund, which I'm still waiting to receive.
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Price per night from:€108
Posted on Oct 7, 2024|King Room
Guest UserThis place is excellent if you’re a stressed out business traveler, looking for a good rate, and if you’re willing to manage your own transportation from the airport and back, but the amenities after a long late night arrival waking up the next day, sitting in the hot tub having a swim in the pool and a steam and a sauna along with an icy cold shower afterwards just recharges you after a long business trip, especially if you international like me I wouldn’t necessarily call it family friendly, but it’s definitely good for entrepreneur business travel if you can get a good rate otherwise there are other hotels out there if you can’t get a good rate. The rooms are not specifically special compared to the competition, but it’s an a quieter area and the fitness and aquatic amenities are what makes the difference for me as I have back problems and after a long international flight all I wanna do is get in the hot tub or take a steam or sauna. I’m needing an airport shuttle. I would not recommend this hotel and if you aren’t willing to risk having to pay a premium for a car service or Uber then do not book here. I wish I could stay at this hotel long enough to enjoy all of their amenities as they are really good, but as breakfast is not included, it can be a pricey for what you get when you compare it to other hotels in the area and hotels closer to the airport. Yet as long as I can get a good rate on this hotel, I will keep going back as I frequently travel international for work and just having the peace of the secluded area and the steam room and sauna make it a huge selling feature for me as they really assist my rejuvenation after a long day or more of travel. 
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Price per night from:€163
Posted on Mar 20, 2025
Mianqiuweiba
The hotel is located in the Loop area, with a relatively high safety factor.
The location is excellent, close to the Chicago River, and it is very convenient for boat trips. It is very convenient to go to various attractions, whether it is the Magnificent Mile or Millennium Park and the Chicago Art Museum, you can walk there.
The hotel service is OK, and they do not actively provide toiletries, but you can ask the front desk to provide them.
I need to remind you: when choosing a room, it is recommended to choose a room without breakfast. The so-called breakfast is just a $20 coupon for you to go to the restaurant on the first floor, but you can't have a satisfactory breakfast for $20, and you need to tip and pay taxes. The key is: the difference between breakfast and no breakfast is almost enough to book a room without breakfast. The explanation given by the hotel is: the price with breakfast allows customers to cancel the reservation at any time a few hours before check-in, which only gives you the right to cancel the reservation. This is the only unpleasant point of the stay. I stayed for 5 nights and spent nearly 6,000 yuan to buy this breakfast. Although the solution provided by Ctrip is a drop in the bucket, it is more important to be in a good mood when you go out, so I just give up. I hope Ctrip can clearly state the terms and conditions in the product details in the future, and I also hope that the comments can help everyone~
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Price per night from:€194
Posted on Aug 31, 2025|Superior Room
Guest UserThe room was spacious and grand, about 50-60 square meters, and the bathroom was also quite large, around 10 square meters. My room on the 25th floor even had a kitchen, and the night view from the window was stunning, which was a pleasant surprise.
The terrace of Terrace 16 Restaurant on the 16th floor offers the most beautiful views of the Chicago River, perfect for lunch or afternoon tea.
The front desk staff who checked me in was excellent. They informed me about the Trump Spa on the 14M floor and that I could use its facilities. Later, on the day of my check-out, my friend booked a City Architecture Tour for me which ended at 12:30 PM. I asked if I could extend my check-out until 1:00 PM, and the foreign front desk staff member kindly offered me a 2:00 PM check-out. Overall, the front desk and restaurant staff provided great service, making me feel respected as a guest and not discriminated against. The hotel's facilities and atmosphere are wonderful, making for a very comfortable stay. It was a very pleasant check-in experience.
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Price per night from:€513
Posted on Mar 26, 2025
Guest User
Searched for a motel that was 'pet friendly' and had other features that included a reasonable price for the night. This motel came up and I booked it. There was NOTHING online related to there being any 'pet fee'. Upon check-in, the attendant asked if I had dogs and I responded, 'yes, I have 2...a 40# and an 8#. She then went on to tell me $35/each. I questioned this and she said 'policy'. I asked for a manger, was informed she would be there at 7, and when I came back at 7:30, I was told, 7 the next morning. I spoke with manager in the morning and the manager also stated 'policy'. I asked if we could split it ($35 would still have been too much). I asked if it was their policy to have happy guests and she replied 'yes', then I said she violated policy. My Reasonable $109 room, ended up costing me almost $200 when $70 pet fee was added. I have in the past paid $20 for my dogs, but this is ridiculous! I will NOT be staying with this chain going forward. I should have brought my dogs to the breakfast buffet so I could at least have gotten something for my money.
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Price per night from:€108
Posted on Jun 22, 2025
Kayla
Great location great view loved the breakfast the down falls that my jetty tub didn't work were supposed to send someone the next day never showed to fix and the bed was comfortable but whatever you have the bed on is a bad idea cause it makes so much noise just when you sit on the bed and need more grip on the porch and in by the pool I fell as it was wet outside on the porch and my son and including other children I had seen fallen by the pool area which kids are gonna get hurt I never recipient the extra stuff I requested when booking my room and false advertisement because the pics did not match up correctly when they showed me for when I booked my room the bedroom was different and was supposed to have couch in room and wasn't and my fireplace didn't work in my room so overall I would stay again if emenities got fixed I was partially satisfied with my stay...
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Price per night from:€83
Posted on Jan 19, 2026
Guest UserThe room isn't huge, but it's clean and elegant. The service was excellent, and the valet parking was very convenient. Luggage storage was also a breeze. The hotel's location is fantastic, with plenty of shops to explore right outside. I'd definitely choose this hotel again next time I'm in Chicago.
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Price per night from:€242
Posted on Sep 24, 2025|Standard Two Double Room
Guest UserExcellent location with access to red and blue lines and bus networks. And in the centre of the city. A character building with spectacular internal decor. Especially popular with conferences. Room was spacious and included two doubles with usual amenities though we did have to ask for a kettle. Staff very friendly and check in was seamless despite being busy. Two niggles included a $25 daily fee that could be offset by discounts in various parts of the hotel. Though for us it was a tax as we did not want the discounted services. Also cleaning services invariably wanted to service the room when we were in it. Attempts to renegotiate cleaning times did not work and in the end we timed our absence from the room to when cleaners would want to clean room. A very good experience for us nevertheless.
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Price per night from:€172
Posted on Nov 10, 2025|King Room with Runway View
Guest UserThe hotel has a direct access to the airport. It’s the best for travelers who need accommodation for a short night near the Chicago airport area. I had a room overlooking the airport and I really loved it. The room looked a bit old but everything’s very clean and tidy. Service was good. Check-in and check-out were efficient. Do recommend this hotel for other travelers.
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Price per night from:€192