I had a very pleasant stay at Amira Hotel Bac Ninh, and I would like to especially thank Anna for her excellent service and warm hospitality.
From check-in to check-out, Anna was attentive, responsive, and always ready to assist. She ensured everything was well arranged and followed up proactively to make sure my stay was comfortable. Her professionalism and positive attitude truly made a difference.
It is always reassuring to stay at a hotel where the team genuinely cares about the guest experience. Thank you, Anna, for your outstanding support. I look forward to staying at Amira again.
This is a five-star hotel in Bac Ninh with convenient amenities and easy access to daily life nearby. The service is excellent and comfortable, rooms are clean, and the front desk staff can communicate in Chinese. The restaurant is also good, making it suitable for a high-end clientele.
The facilities are pretty good, clean and hygienic. It has wooden floors, but no disposable slippers. The room was really spacious; it turned out to be a suite with two separate bedrooms, a hot plate, and a microwave, which made it feel just like home. Breakfast is served on the second floor next door. Initially, I was given a room right next to what looked like rented-out small apartments at the back. After I requested a change, they gave me a room facing the street.
All rooms are equipped with refrigerators, so you can keep water and fruit chilled. Satisfied. Facilities and equipment are complete. The environment is clean and hygienic. The service is attentive, patient, and helpful in answering any questions. Free taxi service is also available. Airport transfers are only 350,000 VND. Convenient for travel. The breakfast is plentiful, and the Vietnamese pho is delicious. I will stay here again in the future; highly recommended. Very good value for money.
Overall, my stay at the hotel was characterized by high standards of cleanliness, a well-appointed interior, and exceptionally professional service. The room was spacious, the linens were crisp, and the central location made it an ideal choice for my trip. However, there was one persistent issue that significantly marred an otherwise perfect experience: the auditory disturbance emanating from the ventilation system during the night.
While the rest of the room was a sanctuary of comfort, the exhaust vent above the sleeping area began to emit a series of disruptive noises as soon as the building settled into the quiet of the late hours. The most prominent sound was a constant, rhythmic trickling—much like water rushing through pipes or a leaky faucet—which echoed through the ductwork. This was accompanied by intermittent mechanical clanking and a low-frequency hum that seemed to vibrate through the ceiling.
In the silence of the night, these sounds were amplified, making it incredibly difficult to achieve a state of deep, restful sleep. For a traveler, the primary function of a hotel room is to provide a quiet environment for recovery, and unfortunately, this ”pipe music” created a sense of restlessness. It was frustrating because every other element of the room—from the ambient lighting to the ergonomic mattress—was designed for relaxation.
I truly appreciate the hospitality shown by the staff and the immaculate condition of the facilities. However, I believe the hotel management should investigate the plumbing or HVAC insulation near the exhaust ports. A simple fix, such as adding soundproofing material or securing loose valves, would transform this room from a ”good” stay into a ”perfect” one. Until then, the persistent sound of running water remains the only shadow over a highly commendable stay.
Good. very nice.
It was a very good experience. I really want to use it for my next business trip. I hope you will continue to provide such good services.
There was no desk in the room, so there was nowhere to put a computer; there were only two power outlets by the bed, so there was nowhere to boil water.
The hotel is located in the mountains, and you should allow 15 minutes for a taxi ride.
The hotel reception staff didn't speak much Chinese, but their service was very good.
It's one of the best hotels in Bac Giang. Loved the breakfast and plus points for free use of washing machine and its distance to Go! Bac Giang and the big Hoang Hoa Tham park.
The room is huge, beyond imagination
Bad points:
1.Breakfast is unpalatable
2. It’s very noisy. Taxis are almost everywhere near the road all night long.
3. Poor hygiene, there are a lot of hairs around the toiletries that have not been cleaned.
Positive reviews:
1.The room is big
2. The surrounding restaurants are okay
No hot water, Wi-Fi is unstable and disconnects
If the counter cannot understand Chinese, they will hang up directly.
Poor internal management of the hotel
There was a fire that day and I hurriedly escaped. It seems there was no sprinkler equipment.
Such a bad experience for the first time
Very Good
184 reviews
8.6/10
Price from
PHP 2,413
per night
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8.8/10
Very Good
BBenshubinThis is a five-star hotel in Bac Ninh with convenient amenities and easy access to daily life nearby. The service is excellent and comfortable, rooms are clean, and the front desk staff can communicate in Chinese. The restaurant is also good, making it suitable for a high-end clientele.
GGuest UserGood. very nice.
It was a very good experience. I really want to use it for my next business trip. I hope you will continue to provide such good services.
星星辰iThe hotel is well located for easy access to the main attractions. The rooms are spacious and comfortable, with modern and well maintained facilities. It is especially worth mentioning that the beds are very comfortable and ensure a good quality of sleep. The service at the hotel is also excellent, the staff is friendly and professional, and responds quickly to my needs. Overall, this stay experience is very satisfactory, highly recommended to everyone!
YYeoh Kah HoweI had a very pleasant stay at Amira Hotel Bac Ninh, and I would like to especially thank Anna for her excellent service and warm hospitality.
From check-in to check-out, Anna was attentive, responsive, and always ready to assist. She ensured everything was well arranged and followed up proactively to make sure my stay was comfortable. Her professionalism and positive attitude truly made a difference.
It is always reassuring to stay at a hotel where the team genuinely cares about the guest experience. Thank you, Anna, for your outstanding support. I look forward to staying at Amira again.
EelneneOverall, my stay at the hotel was characterized by high standards of cleanliness, a well-appointed interior, and exceptionally professional service. The room was spacious, the linens were crisp, and the central location made it an ideal choice for my trip. However, there was one persistent issue that significantly marred an otherwise perfect experience: the auditory disturbance emanating from the ventilation system during the night.
While the rest of the room was a sanctuary of comfort, the exhaust vent above the sleeping area began to emit a series of disruptive noises as soon as the building settled into the quiet of the late hours. The most prominent sound was a constant, rhythmic trickling—much like water rushing through pipes or a leaky faucet—which echoed through the ductwork. This was accompanied by intermittent mechanical clanking and a low-frequency hum that seemed to vibrate through the ceiling.
In the silence of the night, these sounds were amplified, making it incredibly difficult to achieve a state of deep, restful sleep. For a traveler, the primary function of a hotel room is to provide a quiet environment for recovery, and unfortunately, this ”pipe music” created a sense of restlessness. It was frustrating because every other element of the room—from the ambient lighting to the ergonomic mattress—was designed for relaxation.
I truly appreciate the hospitality shown by the staff and the immaculate condition of the facilities. However, I believe the hotel management should investigate the plumbing or HVAC insulation near the exhaust ports. A simple fix, such as adding soundproofing material or securing loose valves, would transform this room from a ”good” stay into a ”perfect” one. Until then, the persistent sound of running water remains the only shadow over a highly commendable stay.
DDuobaanlanThe facilities are pretty good, clean and hygienic. It has wooden floors, but no disposable slippers. The room was really spacious; it turned out to be a suite with two separate bedrooms, a hot plate, and a microwave, which made it feel just like home. Breakfast is served on the second floor next door. Initially, I was given a room right next to what looked like rented-out small apartments at the back. After I requested a change, they gave me a room facing the street.
AAnonymous UserIt's one of the best hotels in Bac Giang. Loved the breakfast and plus points for free use of washing machine and its distance to Go! Bac Giang and the big Hoang Hoa Tham park.
SS.G.WThe room is huge, beyond imagination
Bad points:
1.Breakfast is unpalatable
2. It’s very noisy. Taxis are almost everywhere near the road all night long.
3. Poor hygiene, there are a lot of hairs around the toiletries that have not been cleaned.
Positive reviews:
1.The room is big
2. The surrounding restaurants are okay
GGuest UserThere was no desk in the room, so there was nowhere to put a computer; there were only two power outlets by the bed, so there was nowhere to boil water.
The hotel is located in the mountains, and you should allow 15 minutes for a taxi ride.
The hotel reception staff didn't speak much Chinese, but their service was very good.
GGuest UserAll rooms are equipped with refrigerators, so you can keep water and fruit chilled. Satisfied. Facilities and equipment are complete. The environment is clean and hygienic. The service is attentive, patient, and helpful in answering any questions. Free taxi service is also available. Airport transfers are only 350,000 VND. Convenient for travel. The breakfast is plentiful, and the Vietnamese pho is delicious. I will stay here again in the future; highly recommended. Very good value for money.
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