When I got at the reception at 10.30pm they told me they didn't have my booking while i was showing them the confirmation i received. the staff was not nice at all and i had to wait, no empathy at all for me. in the end they got me a room but not the one i had booked. the next morning everything seems to be fine to them, but no apologies on their side for keeping me waiting and stressing out for having no room. A shame for this type of hotel. Other than that the rest was fine.
The hotel is new, beautiful, reasonably priced, and offers excellent service. The rooms are spacious. I am very satisfied with my experience with the travel agency.
The hotel is very clean and beautiful, the breakfast is delicious but there are too few choices. They shouldn't turn on commercials on the TV in the morning while guests are sleeping. 👌
The exterior was very nice, but the room was average.
There was no place to wash clothes, which was a problem when staying multiple nights.
There was no conditioner as an amenity, so it would have been helpful if there was.
The breakfast buffet was delicious, but there were no spoons, so when I asked for some I was told they couldn't be brought because they had been washed, which was disappointing.
I felt that a first-class hotel in Vietnam should provide a little more training in terms of service, etc.
When you stay at Lamori Resort & Spa in Tho Xuan, you'll be on a lake and within a short 2-minute drive from Lam Kinh Historical Site. This family-friendly resort is 22.5 mi (36.2 km) from Ho Citadel and 32 mi (51.5 km) from Ham Rong Bridge.
Relax and unwind with massages and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor tennis court, and a steam room. Additional amenities at this resort include complimentary wireless internet access and concierge services.
Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 82 guestrooms featuring minibars. Your memory foam bed comes with premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes.
The second visit to Tyne Hoa was chosen as a lane because there was no room, but it was more than expected
Friendly staff Everything was satisfactory
It is a hotel I want to visit again
Recommended
FLC Group's resort hotels have good facilities
As far as you can see, you can see the group's private beach, which has beautiful scenery and a large pool for use.
But on the day of check-in, there was no hot water in the bathroom at first. I asked the counter and someone came to deal with it. They explained that there were very few tourists in this season. Because the pipeline was very long, the water needed to be continuously drained to get hot water. The water was drained continuously for more than 30 minutes. The hot water is really coming. Still a little outrageous.
It's nice resort but due to lack of customers, restaurant services not very good. Not many foreign tourist in this town. Don't expect many convenience you can find in bigger city. Unless you like more expensive seafood, not many choices nearby. Do get up early to see the fisherman coming back from sea.
I have a good experience in this hotel with good services so friendly Peoples' here specially cleaning woman so cute and every one want to help you, everything well, happy to met them
57 reviews
7.2/10
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9.5/10
Amazing
GGuest UserWhen I got at the reception at 10.30pm they told me they didn't have my booking while i was showing them the confirmation i received. the staff was not nice at all and i had to wait, no empathy at all for me. in the end they got me a room but not the one i had booked. the next morning everything seems to be fine to them, but no apologies on their side for keeping me waiting and stressing out for having no room. A shame for this type of hotel. Other than that the rest was fine.
ZZack NisoI have a good experience in this hotel with good services so friendly Peoples' here specially cleaning woman so cute and every one want to help you, everything well, happy to met them
GGuest UserTiện nghi, đẹp! Dịch vụ và nhân viên phục vụ nhiệt tình, thân thiện, chăm sóc tốt! Giá phòng cũng tốt! Gia đình tôi sẽ đến nghỉ resort thường xuyên!
WWEricFLC Group's resort hotels have good facilities
As far as you can see, you can see the group's private beach, which has beautiful scenery and a large pool for use.
But on the day of check-in, there was no hot water in the bathroom at first. I asked the counter and someone came to deal with it. They explained that there were very few tourists in this season. Because the pipeline was very long, the water needed to be continuously drained to get hot water. The water was drained continuously for more than 30 minutes. The hot water is really coming. Still a little outrageous.
GGuest UserThe exterior was very nice, but the room was average.
There was no place to wash clothes, which was a problem when staying multiple nights.
There was no conditioner as an amenity, so it would have been helpful if there was.
The breakfast buffet was delicious, but there were no spoons, so when I asked for some I was told they couldn't be brought because they had been washed, which was disappointing.
I felt that a first-class hotel in Vietnam should provide a little more training in terms of service, etc.
GGuest UserIt's nice resort but due to lack of customers, restaurant services not very good. Not many foreign tourist in this town. Don't expect many convenience you can find in bigger city. Unless you like more expensive seafood, not many choices nearby. Do get up early to see the fisherman coming back from sea.
BBao Dang QuocGoing in the low season, so there is almost only my family to stay. Empty, only a few restaurants open. Suitable for those who want a quieter space than a vibrant space.
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