[Limited Special Price|[Single person reservation possible] INNN Osaka Kansai Airport pick-up & drop-off service|Door to Door

A smart start to your Osaka trip! Premium transfer service from Kansai Airport to your hotel.

Travel comfortably from downtown Osaka to Kansai Airport with our premium transfer service. Each person is allowed one 32-inch piece of luggage and one carry-on bag free of charge. Additional luggage can be purchased as an optional extra, so you don't have to worry about carrying too much luggage.

Pickup service vehicles run every 30 minutes from 7:00 AM to 12:30 AM (last vehicle). After arriving at the airport, check in at the counters located in Kansai Airport Terminals 1 and 2, then proceed to the vehicle boarding location and travel to downtown Osaka. The first sending service vehicle departs at 4:30 AM. You can check the vehicle location in real time by making a reservation 5 hours before flight departure and using the company contact information provided after making the reservation.

How to use

Pre-order after purchase

️️**Please check ️️**

•When making a reservation, please be sure to enter and confirm your flight information, accommodation address, English name as it appears on your passport, and a mobile phone number where you can be reached.

• Once your reservation is confirmed, we will send you a confirmation message through the My Real Trip inquiry chat room within 12 hours.

You can receive detailed information by searching for KakaoTalk ID: innntravel, or adding WhatsApp ID: +81 90-8883-2991 or LINE ID: innnvoc003@innn.

•We recommend that you depart 4-4.5 hours prior to your flight departure time for the sanding service. With the Share-a-Ride service, you can travel with 1-3 other passengers.

*If you have reserved a sanding service, INNN Customer Center will contact you 24 hours prior to departure to confirm the sanding time and location.

•One piece of luggage under 32 inches and one piece of luggage under 20 inches are provided per person (no restrictions on small bags or carry-on luggage)

*Excess baggage ticket price: 16,000 won per piece (including fees)

•The scope of operation of this service includes all 24 wards in Osaka City, including major tourist destinations such as Dotonbori (Naniwa Ward), Shinsaibashi (Chuo Ward), Umeda (Kita Ward), Osaka Castle (Chuo Ward), Universal Studios (Konohana Ward), and Shinsekai (Naniwa Ward).

However, Kyoto, Kobe, and Nara are not included in the service area.

•Many INNN vehicle team drivers can only communicate in Japanese or Chinese. While they can communicate in basic English, they aren't fluent, so we recommend using Papago Translate. Even if communication is difficult, INNN's customer service center is always available, so don't worry!

We ask for your generous understanding and hope you have a pleasant trip to Osaka.

Operating hours

•Pickup (Airport Hotel): 07:00-24:30

INNN service counters remain open until midnight, the last train departs at 12:30 AM.

• Sanding (hotel-airport): 04:30-22:00

Reservations must be made at least 24 hours in advance. Considering that international departure procedures at Kansai Airport take a relatively long time, we recommend arriving at the airport terminal at least 3 hours before departure to ensure smooth procedures in case of an emergency.

INNN Customer Center operating hours are weekdays (Monday to Friday) from 9:00 AM to 6:00 PM.

If you have any questions regarding our service, please leave us an IM message at any time and we will respond promptly.