Pick-up and drop-off services outside the designated area are available for an additional charge
Shared transfer pickup and drop-off from all island hotels (pickup times vary depending on hotel location. The meeting time and location are for reference only; please refer to your actual confirmation voucher for details).
**Please be sure to wait for your vehicle at the hotel front desk on time according to the pickup [start time] on your confirmation voucher. Thai drivers [will not call in advance]. Drivers will leave directly after waiting for 5 minutes, and guests will need to arrange their own transportation, with no refund provided.
**Due to complex traffic conditions in Phuket, if the vehicle is delayed due to traffic jams, accidents, or passengers feeling unwell, and you do not see your driver 15 minutes after the pickup start time, please contact customer support and wait patiently.