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Reviews/Trip Moments

Reviews: Seafood Lunch Cruise
Guest User2024-10-04
Absolutely amazing time and experience with these guys. My wife and I come on our first date here three years ago and decided to come back for our first wedding anniversary. Still very impressive. Great service great food and great crew.
Reviews: Cairns hot air balloon ride with sunrise views - 40–60 min flight experience (includes taxes + optional hotel transfers)
Guest User2025-11-04
It was better than I expected! It was my first time to ride a hot air balloon, and the view was truly spectacular. I was glad I participated because I was able to see wild animals like wallabies and horses, and I would definitely participate again if I ever come to Cairns. It was also great that I was able to enjoy myself right up until the last moment before I left! I was grateful that they took me to the airport. A Japanese person was there the whole time, explaining everything to me, so I was able to participate with peace of mind. They also communicated with me via SMS right up until the last moment before the trip, which made things go smoothly on the day. Thank you very much!
Reviews: Sydney Harbour Starlight Dinner Cruise
Guest User2025-01-29
Change tickets in advance, it's almost time to queue up at the pier. What location is arranged in advance, and someone will lead you in. There is a menu to choose from, there is white water, no soft drinks, drinks need to pay extra. The view from the outside deck is very good, and the opera house is 360 degrees.
Reviews: Australian Kayaking Adventures: 2-hour kayaking at Gold Coast Broadwater + snorkeling at Wave Break Island
Guest User2026-02-18
First, the booking process went smoothly, but that's about it. No one contacted me beforehand. When I contacted Ctrip customer service, they said they were in China and couldn't easily reach the merchant. The merchant is Australian and only sent me the meeting address; without Google Maps, I wouldn't know how to get there. This made it difficult to plan much for the next day. Shouldn't they have clearly stated in the product description if they didn't contact the person who made the reservation? It's inconvenient to tell customers they can't cancel after they've already booked, and then have no one contact you. When I arrived at the designated meeting point, it was just a family home, not a fixed business location. I had to ask several people in English before I realized it was a van parked across from the house. The entire itinerary and kayak descriptions were in English; tourists who don't understand English should choose carefully. The kayaking time was only half an hour round trip, with the remaining 40 minutes for snorkeling in a bay where the UV radiation was extremely strong, so be sure to take precautions. The snorkeling equipment was basic. The walk involved passing a section of extremely hot sand.