Product Description
Traffic
• Signal coverage: Maldives
• Carrier: Dhiraagu
• Can only be installed once
Each QR code can only be installed once. If the eSIM has been removed from your device, we cannot assist you.
HomeMaldivesWi-Fi & SIM cardsMaldives Dhiraagu 5G eSIM | 30 calendar days total 20GB | Calls + local phone number | Calendar day billing | QR code
Maldives Dhiraagu 5G eSIM | 30 calendar days total 20GB | Calls + local phone number | Calendar day billing | QR code
4.9/5
Excellent(19 reviews)
200+ bookedFrom
VND 0
Sold out
Device info
Validity period
Valid from February 13, 2025 to December 31, 2025 (local time), Valid for 1 use(s) only
What's included
eSIM + data option
Hotspot sharing supported
Voice call
SMS
Top up (Please repurchase to continue using)
How to use
Instructions
How to activate
The actual steps may vary depending on the operating system version and device model.
[Installing eSIM]
*Each QR code can only be used on one device. Once installed, the eSIM will be linked to that device and cannot be transferred to another.
Install directly within the Trip.com App:
iOS users: Ensure your Trip.com App is updated to the latest version and your iPhone is running iOS 17.4 or later to install the eSIM directly in the App.
Scan QR code/Manual eSIM installation:
1. Open the QR code attachment in your Trip.com App booking and print it or save it to another device in advance. (iOS 17+ and some Android devices can save the QR code image directly to the phone)
2. Open "Cellular" (iOS) or "SIM card manager" (Android) in Settings.
3. With your phone connected to the Internet, tap "Add Cellular Plan" (iOS) or "Add SIM card" (Android) and scan the QR code to install.
4. If scanning fails, manually enter the "SM-DP+ Address and Activation Code" from your booking confirmation.
5. If steps 3 or 4 fail, your phone may be carrier-locked by your permanent address provider (unable to use other carrier frequency bands). Contact your carrier to unlock before using eSIM.
[Using eSIM]
1. Turn off your primary SIM and enable the eSIM network
2. Enable "Cellular" (iOS) or "SIM card" (Android)
3. Turn on "Data Roaming"
4. If still unable to connect after these settings, configure APN and restart (see details below)
[About APN]
1. For multi-country/region eSIMs: If unable to connect when entering a new region, manually switch APN (normally switches automatically)
2. Setup steps:
iOS: Settings > Cellular > Cellular Data Network
Android: Settings > Network & Internet > Mobile Network > Access Point Names (APN) > New APN or Edit APN
3. Enter APN:
APN: internet.dhimobile
4. Restart your device
[Customer Support]
If issues occur during use, do not delete the installed eSIM. Send screenshots of your phone settings to customer support for quick assistance.
[Self-Service Queries]
Check phone number: Dial *2#
Check data usage: Dial *142#
Check balance: Dial *142#
Check remaining voice minutes: Dial *142#
Check remaining SMS: Dial *142#
Download the Dhiraagu App to link your eSIM for real-time queries: https://bit.ly/Dhiraagu-App
Change & cancellation policies
Please note that the booking cannot be canceled once it is confirmed.
The selected date and time cannot be modified after booking.
To change the date or time, please cancel your booking and book again.
Important note
Disable domestic SIM card roaming
Before using an eSIM, be sure to turn off data roaming for your domestic SIM card to avoid using your domestic mobile network and incurring high international roaming charges. You are responsible for any related costs, including roaming fees, overseas SIM card/eSIM purchase fees, and transportation expenses. No additional compensation will be provided.
Upholding the principles of fair Internet usage
To maintain network quality and uphold fair usage principles (FUP), telecom companies may implement controls on users who consume large amounts of data in a short period, which could result in inability to access the Internet or slower speeds. To ensure normal Internet access, please avoid activities that consume excessive data, such as prolonged video streaming/downloading, software updates, or sharing your network (hotspot).
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FAQ
How do I find out if my phone supports eSIMs?
Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
How can I fix issues with my eSIM?
1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
Can I use an eSIM and a SIM card at the same time?
Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.
How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?
Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.
Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.
Where can I find the EID and IMEI on my phone?
The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
How do I activate a renewal?
For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
Can I still purchase your service if I have already activated an eSIM on my phone?
Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.
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