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Reviews/Trip Moments

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Reviews: Vietnam VIP Exclusive Fast Track Pass Skip the Line
Guest User2026-03-21
I was able to enter the country really quickly, and I really liked that they answered all my questions right away so kindly and quickly!! I had a bit of a problem during immigration, but they handled everything and even shared solutions, which was really great. I highly recommend them!!
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Reviews: VIETNAM ALL AIRPORT FAST TRACK IMMIGRATION SERVICE
Guest User2026-03-24
Excellent, they met me at the beginning of the passport control line. They led me by the hand to the designated lane, and everything went smoothly. I definitely recommend it, especially for those without luggage. It's also convenient with luggage, and while I waited, I drank tea and exchanged currency, and had a comfortable time! I highly recommend it!
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Reviews: Vietnam VIP Fast Track Service (Arrival / Departure)
Guest User2026-03-24
We're so glad we used this service. After paying on trip.com, they contacted me within 10 minutes via WA (even though it was already late in Vietnam). They clarified all the details: the number of people, passports, and arrival details, and provided instructions. On the day of arrival, they met me in the border area. The entire process took literally 10 minutes, through a separate window. The overall queue was quite long. Thank you for such a great service!
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Reviews: Orient Spa Experience in Hanoi|Foot massage/body massage/facial treatment
Guest User2026-01-31
As a Japanese resident, I highly recommend this spa. Although they don't speak Japanese, I can recommend this spa to anyone visiting Hanoi on business or sightseeing, thanks to the therapists' treatment skills and the hospitality of the reception staff. This time, I chose a 90-minute full-body oil massage. You can choose from four different oil scents.
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Reviews: Hanoi Zen Villas-Traditional Massage-5 stars- Luxury Service-Buffet
Guest User2026-03-22
Zen villa traditional Vietnamese massage is really a 5 start business! We booked a 120mins session. Were skeptical before entering the villa. We tried Thai massage several times prior to this one. Some of them were high end ones in Bangkok. None of them is comparable to Zen Vietnamese massage. The setting was beautiful. The herbed water soaking and skin scrubbing service then sauna for 5 mins all gave us really fresh experience. Then followed a 90 mins massage. The therapists were highly skilled. The massage was soothing and with good strength. We felt relaxed and refreshed. All foot/muscle soreness from walking so many steps around Hanoi was gone. Money well spent. Highly recommend!
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Reviews: Hair shampoo & Head Massage
Guest User2025-06-27
The technician sister's skills are very good, much better than the experience in Taiwan, the favorite hot stone massage part, overall is very good; The fly in the ointment is a bit embarrassing that my seat is just at the door, there is a small part of the curtains that can not be pulled, the glass from the outside can be seen, but it seems that they did not find out, please ask me to change clothes directly. Then the curtain of the compartment will not be pulled up during the shampoo process, others can see, shy people may be more uncomfortable. Finally, the counter service staff took the initiative to ask if they were willing to tip. In fact, the overall service is good and I feel good. I am willing to give it, but the various places that deduct points are really uncomfortable.

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