
• The pickup time may change to fit in with the situation at the museum, so please consider this in your plans. The exact start time will be communicated the day before the tour via email from the activity provider
• Please note that when there are a large number of visitors in Auschwitz, there might be long waiting lines.
• In exceptional cases, the tour may be cancelled. If that happens, you will get a 100% refund.
• Please bring your passport or ID card, these are required to collect an admission ticket at the museum ticket office
• You are not permitted to enter the museum with large bags or backpacks (the maximum size allowed is 20 x 30 centimeters)
• The pace and duration of the tours are determined by the memorial's visitor service.
Items recommended to bring:
Passport or ID card
Student card
Not suitable for:
Wheelchair users
Good to know:
• In exceptional cases, the tour may be cancelled. If that happens, you will get a 100% refund.
• Please bring your passport or ID card, these are required to collect an admission ticket at the museum ticket office
• Please note that when there are a large number of visitors in Auschwitz, there might be long waiting lines.
• The pace and duration of the tours are determined by the memorial's visitor service.
• The pickup time may change to fit in with the situation at the museum, so please consider this in your plans. The exact start time will be communicated the day before the tour via email from the activity provider
• You are not permitted to enter the museum with large bags or backpacks (the maximum size allowed is 20 x 30 centimeters)









