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Reviews/Trip Moments

Reviews: Melbourne Puffing Billy Steam Train + Phillip Island Penguin Island Day Trip
Guest User2026-02-27
This itinerary was really great for us traveling with kids. The penguin watching was in the evening, so we left the hotel around noon, which suited our child's schedule. Our first stop was the Puffing Billy Railway, a popular station with great photo opportunities. It was sunny at first, but halfway through the journey, a sudden downpour started. So we skipped the zoo and went straight to Phillip Island. We saw kangaroos along the way, and Cape Nobis was beautiful. Our guide, Xiao Li, was also fantastic. We did see the baby penguins in the evening, but my older son got impatient in the end. We took many close-up photos though. Highly recommended!
Reviews: Classic itinerary! Puffing Billy Railway classic half-day tour with transfers - Chinese/English speaking driver guide option available
Guest User2026-02-09
Because I couldn't get tickets for the miniature train, I booked an English-speaking tour instead. The driver and guide were very helpful and provided excellent explanations. They even took photos and videos for me. I'm so grateful!
Reviews: Melbourne Puffing Billy Steam Train + Penguin Island Day Tour [Visit two popular attractions in one day]
Guest User2025-08-18
Since it was a small group, the driver picked us up at the hotel on time. The small crowds made the experience very good. The steam train burned coal, and the smoke was a bit dirty. I was covered in fine coal dust when I returned, so I tried not to open my mouth when facing the wind. The penguins were cute, and you could see them up close on the boardwalk. The starry sky was also beautiful. I had already seen the zoo in Brisbane, so I didn't go. I felt that an hour was a bit tight for the zoo. I would like to praise the driver and tour guide, Banban, for his steady driving and also for teaching us some sightseeing tips.
Reviews:
Guest User2026-02-05
Excellent morning out with a great guide. Great sense of humour and we all got to know each other. Fun ride on the train. Well worth going on this tour.
Reviews: Melbourne: Half-Day Puffing Billy Steam Train Experience
Guest User2026-02-10
The guide was excellent, very friendly, and informative. The organization was good. The train journey itself was very pleasant, even though the weather wasn't ideal. The bus didn't match the description, especially the advertised special seats. These were only special in one respect: extremely cramped with very little legroom. Air conditioning, Wi-Fi, and audio guides were available. The price was far too high compared to the price of the train alone.
Reviews: Melbourne Puffing Billy Steam Train + Phillip Island one-day tour[Focus on boutique small group]
Guest User2025-12-29
At first, I was a little worried because the tour was in Chinese, but our guide, Carter, kindly explained things in English, so I was able to complete the tour without any problems. Please note that you'll need to bring cash for zoo admission. Also, for the Puffing Billy train, sit on the left side of the train for a better view.