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Reviews/Trip Moments

Reviews: Melbourne Puffing Billy Steam Train + Phillip Island Penguin Island Day Trip
Guest User2026-03-11
This group tour of the Melbourne Steam Train and Phillip Island was fantastic! The itinerary was well-planned and smooth. The Puffing Billy Steam Train was both retro and soothing, winding through the Dandenong Ranges with picturesque scenery. The open-top carriages were incredibly comfortable, perfect for taking amazing photos. The Chinese-speaking guide was professional and enthusiastic, providing engaging commentary and attentive guidance throughout the journey. We didn't have to worry about transportation or tickets, making it a relaxed and worry-free experience. The evening penguin parade on Phillip Island was adorable; the sight of the little blue penguins waddling home was heartwarming. The atmosphere was orderly, and the guide even reminded us of important information beforehand. The driver and guide were reliable, the pace was relaxed, and the whole day was fulfilling and unforgettable. It's a must-do classic tour in Melbourne, highly recommended!
Reviews: Melbourne Puffing Billy Steam Train + Penguin Island Day Tour [Visit two popular attractions in one day]
Guest User2025-08-18
Since it was a small group, the driver picked us up at the hotel on time. The small crowds made the experience very good. The steam train burned coal, and the smoke was a bit dirty. I was covered in fine coal dust when I returned, so I tried not to open my mouth when facing the wind. The penguins were cute, and you could see them up close on the boardwalk. The starry sky was also beautiful. I had already seen the zoo in Brisbane, so I didn't go. I felt that an hour was a bit tight for the zoo. I would like to praise the driver and tour guide, Banban, for his steady driving and also for teaching us some sightseeing tips.
Reviews: Classic itinerary! Puffing Billy Railway classic half-day tour with transfers - Chinese/English speaking driver guide option available
Guest User2026-02-09
Because I couldn't get tickets for the miniature train, I booked an English-speaking tour instead. The driver and guide were very helpful and provided excellent explanations. They even took photos and videos for me. I'm so grateful!
Reviews: Melbourne Puffing Billy Steam Train + Phillip Island one-day tour[Focus on boutique small group]
Guest User2025-12-29
At first, I was a little worried because the tour was in Chinese, but our guide, Carter, kindly explained things in English, so I was able to complete the tour without any problems. Please note that you'll need to bring cash for zoo admission. Also, for the Puffing Billy train, sit on the left side of the train for a better view.
Reviews: Puffing Billy Railway: Heritage Steam Train Journey
Guest User2026-02-18
Absolutely fantastic trip. Beautiful scenery, great cafe at Lakeside and plenty of toilets. The staff on the platform were very patient with the tourists who barged under the barriers and got on the carriages first. Their crowd control was exceptional and everyone was kept safe.