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Reviews/Trip Moments

Reviews: Hokkaido One-Day Tour: Asahiyama Zoo + Forest Elf Terrace + Shirahige Falls + Blue Pond
Guest User2025-12-13
This trip was fantastic. First, our tour guide, Xiaoyu, was incredibly patient, helping every tourist who needed assistance. Throughout the trip, she tirelessly shared many interesting local history and cultural stories, which I, as a tourist, listened to attentively and found very helpful and informative. She also patiently guided us through the meeting points and ensured safety, providing excellent service. Second, the driver's skills were superb. Despite the challenging driving conditions in the icy and snowy conditions, he still managed to get everyone to our destination safely and on time. Thank you both for your hard work; the entire trip was excellent, and I would definitely choose Xiaoyu again next time.
Reviews: Hokkaido Winter Classic 1-day Tour: Asahiyama Zoo + Shirahige Waterfall + Shirogane Blue Pond (Aoiike) + Forest Elf Terrace
Guest User2026-01-20
The itinerary was well-planned, and our tour guide, Bingbing, was incredibly kind. At the Asahikawa Zoo stop, she personally led us to the penguin parade area, where we found a great viewing spot. Along the way, she also recommended other attractions and local delicacies. The weather was fantastic today, and we visited all the attractions, plus the tour guide gave us 5 to 10 minutes more time than usual. We enjoyed local cuisine and bought some souvenirs we liked. So happy! 😃
Reviews: Hokkaido Forest Elf Terrace + Asahiyama Zoo + Shirahige Waterfall Day Tour | Optional 9-13 Person Group
Guest User2026-01-25
The trip went very well. The weather was perfect. Lily is the best toor guide. She is very considerate of our safety and make sure we meet our needs, not get lost in our free time in every attraction we visited. She is very cheerful and willing to start a conversation with interesting information. I sat with the her during the tour and got the very front seat. It was amazing. I can take many great photos. Thanks to her.
Reviews: [Official Ticket] JR PASS Hokkaido Rail Pass (electronic exchange voucher)
Guest User2025-07-22
A must-have for traveling in Hokkaido, this pass can only be exchanged in Hokkaido. I exchanged mine at Hakodate Station. Like other passes, you exchange your pass at the counter first, then reserve your seat. The entire Hokkaido itinerary is basically free of extra charges. Unfortunately, Hokkaido only has limited express trains, which are noisy and bumpy, and frequently delayed. Chinese travelers might find this unusual at first.
Reviews: Hokkaido Asahiyama Zoo + Christmas Tree + Blue Pond + Shirahige Falls 1-day tour, Zoo admission ticket Included
Guest User2026-01-12
We had a wonderful day trip! We booked a day in advance through the Trip.com mobile app, and although we weren't departing from Sapporo, thanks to excellent communication and understanding, we were able to join the group at Asahiyama Zoo on time. Our guide, Sophia, was incredibly attentive, communicating in Japanese, English, and Mandarin to ensure everyone understood the itinerary. We had ample time to explore and take photos at each attraction. One pleasant surprise was the unexpected opportunity to see the Biei Christmas tree up close, something we had originally planned to only view from the bus. Thanks to Sophia and the driver's on-site assessment, the entire group was able to get off the bus for photos! Speaking of the driver, he could also communicate with us in Japanese and Mandarin. Since our hotel was located in Asahikawa and we weren't returning to Sapporo by tour bus, the guide and driver even checked the public bus schedules after New Year's Day to understand any special changes and arrangements. Their meticulous and patient service made our experience even more enriching. At Blue Pond and Shirahige Falls, Sophia's explanations gave us a deeper understanding of these beautiful places. Heartfelt thanks to Trip.com for the arrangements, and to Gogoday for the day trip that added such unforgettable moments to our Hokkaido trip! 😄🙏