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Reviews: Skydiving experience in Bangkok, Pattaya, Chiang Mai, and Phuket, Thailand - Skydive Thailand/Dropzone/ThaiSky/Skydive Chiang Mai at 13,000 feet
Guest User2025-09-29
The service staff and instructors at the skydiving shop were all very nice, but I was confused because I chose Chinese service, but the whole communication was in English. In addition, a 250 baht insurance fee must be paid on site for skydiving, but the late Chinese staff not only forgot to charge the fee, but later asked me to place an order on trip for more than 500 Taiwan dollars for pick-up and drop-off fees as compensation for the insurance premium they paid on my behalf. However, the actual 500 baht should be more than 400 Taiwan dollars after converting to Taiwan dollars, and there is also an option for pick-up and drop-off fees of more than 400 Taiwan dollars. This means that because of the negligence of the Chinese staff, I had to pay an extra 100 Taiwan dollars. This is one of the shortcomings. The next issue is what I think is a bit ridiculous. Skydiving is divided into two sessions. I booked the 7 am one so that I could finish early and go back to Pattaya to rest. As a result, after the three people in the same car with us finished skydiving, the Chinese service staff arranged for them to take a car back first. When we asked when we could take a car back after skydiving, they kept lying and said that they were going to do live-fire shooting and we had to wait for them to come back before we could take a car back together. As a result, we waited until the people who departed at 9 o'clock had completed skydiving before we were allowed to take a car back to Pattaya with the 9 o'clock group. The waiting time was about 90 minutes. From beginning to end, we didn't see the three people who were in the car with us at the beginning. Cheating consumers and wasting time is the second shortcoming. Finally, let's compare the service attitude. The second group of female Chinese-speaking staff entered the shop with the tourists. They spoke Chinese from beginning to end and were always available to answer questions. Looking back, I saw that our own Chinese-speaking staff not only arrived an hour after us, but also had a nonchalant attitude that really made me uncomfortable. We left at around 7:00 in the morning and didn't return to the hotel until around 3:00 in the afternoon. If they had asked us to ride with the second group, that would have been fine. They should have just told us honestly. At least I could have had lunch at the shop and walked around and took photos, instead of sitting there like idiots, afraid to go anywhere. Not only did I not get to sign the insurance documents, I don't know if they actually covered the expenses. This kind of service attitude really disappointed me, so this is the third point I missed. However, I have no doubt about the professionalism of the skydiving shop itself. The above is my experience of this skydiving trip.

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