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Reviews/Trip Moments

Reviews: [Official Ticket] JR Tokyo Wide Area Pass 3-Day (Electronic Redemption Voucher)
Guest User2026-04-02
Purchasing the JR Wide Pass through Trip.com is incredibly convenient. Previously, with other platforms, I had to go to the airport to pick up and exchange the pass, but now I can exchange it electronically and simply show my email address upon arrival in Japan. On the first day, I was able to ride the Shinkansen to Echigo-Yuzawa for free!
Reviews: Japan Bus Ticket Shinjuku to Kawaguchiko Yamanakako Fuji-Q Highland Gotemba Airport Line Bus Ticket Scan QR code to get on board without redemption
Guest User2026-03-26
The bus departs on time. The arrival time doesn't take into account the traffic jams we experienced. We arrived at Kawaguchiko two hours later than scheduled. The return trip was an hour later. I would also like more detailed instructions for finding the platform; we had to walk around the building twice because Google Maps doesn't work well inside buildings.
Reviews: Japan Bus Ticket - Tokyo to Fuji-Q Highland Round-trip Bus Ticket via Lake Kawaguchi
Guest User2026-03-29
On the first day of our trip to Japan, we took a bus to Mount Fuji. We were a little confused at first, but the locals were kind enough to help us figure it out. To get on the right bus, go to Tokyo Station and look for the schedule on the electronic board. Once you've found your bus, look for the counter with the corresponding number. The journey took about two hours, and the ride was comfortable and pleasant. Seats are marked on the tickets, so don't take someone else's seat: Japanese people, while they won't be confrontational, will politely ask you to move. The bus definitely deserves an "excellent" rating 👍
Reviews: Tokyo Station Shinjuku Station Narita Airport <——> Mount Fuji Kawaguchiko Express Bus Ticket (one-way round-trip)
Guest User2026-04-07
A very convenient way to get from Tokyo to Fujikawaguchiko. The bus arrived on time, and the travel time was as advertised. There's a luggage compartment and a shelf in the cabin. The seats are comfortable, with folding tables and a USB charger. It's great that they sent instructions on how to find the exit to the platform for departure. I loved everything about it, and I highly recommend it.
Reviews: Fast ticketing for Japanese bus tickets (round trip) from Tokyo Shinjuku to Mt. Fuji, Kawaguchiko, Yamanakako, and Fuji-Q Highland (electronic ticket, no exchange required).
Guest User2026-04-05
We tried to buy tickets two hours before departure, and customer service said there were some difficulties. The staff tried their best to resolve the system error and were able to get tickets literally 15 minutes before departure (we agreed to wait). Overall, they won't leave us in the lurch; they'll try to resolve the issue or find an alternative. We've already purchased our return tickets through them.
Reviews: Japan bus ticket (round trip) from Tokyo Shinjuku to Mt. Fuji, Kawaguchiko, Yamanakako, Fuji-Q Highland e-ticket (no need to exchange)
Guest User2026-03-30
Comfortable buses and travel to Lake Kawaguchiko. Booking was easy—we were quickly guided through the chat and found a convenient bus departure time to Fuji. Friendly communication.