Featured facilities: Business Center, Parking, Refrigerator
Very Good
98 reviews
8.0/10
1 night
From HK$466
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9.1/10
Great
GGuest UserThe hotel is very conveniently located in downtown Edmonton, within walking distance to attractions and public transport. Hotel staff were friendly and hospitable. I do, however, think the hotel is in need of a renovation to modernise it as the interiors and fixtures were outdated. The hotel could also help with the room doors as their opening and closing can be loud and disruptive if trying to sleep. For a next trip to Edmonton, I would stay again.
AAnonymous UserThe stay was okay, we liked the pool and breakfast part. Some staff are just un approachable. The fire alarm went off at 2am (false alarm). Fire department arrived, We got worried and called the reception she answered dismissively “it will turn off soon please stay in your room!” It took 30-40 mins for the alarm to stop.
GGuest UserWe had a great stay here. The staff were very friendly and helpful. The location was very good. Just a short walk to main street and stores and restaurants. The scenery was so beautiful. The breakfast buffet was very good and priced very well. We got in late and parking was limited, but after that first night, there were plenty of spots available.I would definitely stay here again.
SSalahHagerThis is my second visit this time it was perfect they renovated it since i walked in smells sooo clean and fresh the housekeeping manger sooo helpful and kind
The buffet for dinner amazing Indian cuisine over all very nice experience especially at the pool
GGuest UserIt was all good other then,... Even though I booked and paid for the motel. They would not give me the key to the second room as I had indicated my son's name on it, during booking. So when he showed up 2 hours later I had to pay another 100 damage deposit. Seemed rather interesting. I paid for it thru travel.com, why they didnt take the damage deposit right when I got there as I had booked the rooms for my family. Everything else was good.
HhongpowerIt takes about 20 minutes by Uber from Edmonton Airport. It cost about 33 bucks. There is also a Korean restaurant nearby... It is not a walkable distance. All schedules were handled by Uber. The sound of the air conditioner in the room… . It's so big... I turned it off when I went to sleep.
TTraveller WinThe hotel feels a bit dated, but the room was spacious, neat, and tidy. The towels weren't sparkling white but were acceptable. My favorite part was the bathroom amenities—the shampoo, conditioner, body wash, and lotion were amazing! The only downside was the pool hours (9 AM - 9 PM); we got back past 10 PM and couldn't use it. It would be perfect if they could extend the pool hours.
XXolieThis hotel is the best hotel to stay in Banff. Very easy to travel around Banff for your activities ,it’s super clean . We loved our stay here.. The staff were very friendly and welcoming. The breakfast was excellent.
If ever we come back to Banff it’s easy to say I’ll be booking here again.
AAnonymous UserThis is going to be the only place we stay in Sylvan Lake. The location and included parking is what will keep us coming.
We started with a few questions prior to our stay. Emily was helpful during those calls - confirming our stay, guests, questions about parking/meals/pool etc.
Check in was great. We arrived early, Emily told us we can store our things in the locked conference room, and park until check in. We explored town while they were preparing our room (which was done on time.)
Kids loved the pool. & hot tub. You need to ask the front desk for towels, on your way to the pool. They do not have towels available at the pool. The bathroom for the pool is small - recommend changing in your room prior to heading to the pool.
Breakfast was included - and the poorest experience of our stay. At check in, you are given paper vouchers to redeem at breakfast (7-10 am). There are pastries, yogurt, apples, eggs, hash browns, ham/sausage, and homemade waffles. They need a more efficient process to keep up with breakfast traffic. Waffle batter would run out, line to waffles were blocking the access to the food/drinks.
House keeping - they cleaned our bathrooms daily, but did not refresh bedding. We asked the 2nd day at the front desk, and bedding was not done by the time we returned from the lake that evening.
Check out - our check out was fine, however we were told we cannot use the pool after checkout at 11 am. I had to return later that afternoon to pick up an item I forgot in the room (which gratefully they emailed me about) and Emily was there, which was a positive note to our exit. My daughter even bought her a package of cookies from the Friday market across the road as a thank you for her service during our stay.
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