Facilities: The duvet was a bit rough. The toiletries were a 3-in-1 product for shampoo, shower gel, and hand soap. The room also provided fairy tale books and children's toys.
Environment: It's surrounded by a residential area, which gets quite dark at night with no one around. Restaurants are scarce, mostly Turkish. It's a 5-minute drive from the BMW Museum and BMW Welt.
Parking: The hotel has its own underground parking. You need to check in at the front desk and activate your room key to gain access to the underground garage. There are plenty of spaces, but they are very narrow, which really tests your driving skills. It's 15 Euros a day, which is very cheap for parking, and there are many affordable gas stations nearby on that street.
Service: The breakfast selection was quite rich, and the coffee machine even had Chinese language options. The front desk staff was very friendly. Bottled water and disposable slippers are not provided.
I understand the room s in ze it’s small, but cozy.
But I’ve met the worse reception I’ve ever experienced. He didn’t tell us his name and with poor attitude, and being sarcastic to challenge where we are from with it’s unacceptable.
Even though the location is quite far from town, may need to take 15-20mins to central station, but the transport is convenient and near to the spot. Really appreciate that the hotel could arrange early check in to guest, so we don’t need to come back again for the rest of the trip.
If you are planning to attend Oktoberfest, this hotel is perfectly located just opposite the grounds. Also, a shopping mall is just as close by for some shopping and restaurants. It’s just quite a distance to walk from Munich Central Station, about 15-20 mins.
Room is clean and amenities are adequate. Best to bring personal items though.
Service staff are helpful and informative.
Hotel near Hauptbahnhof,Munich5.1% of visitors choose this area
TTravelshorts2026.01.24
I stayed at the Sure Hotel by Best Western München Hauptbahnhof for two nights and overall had a very pleasant experience.
I booked the hotel via Trip.com and stayed in a single room, which was clean, compact, and perfectly adequate for a short city stay. Everything was well maintained and tidy, and the room had everything I needed.
One of the biggest advantages of this hotel is its excellent location. It’s directly opposite Munich’s main train station, which made getting around extremely easy. I arrived from the airport on the Lufthansa Express bus, which conveniently stops right outside the hotel—a huge plus after a flight. The hotel is also surrounded by shops, cafés, and restaurants, and it’s less than a 10-minute walk to the Old Town, so sightseeing was effortless.
Check-in was smooth, and the man at reception was very friendly and welcoming, which always makes a good first impression.
Breakfast was included in my rate. While the selection was a bit limited, it was perfectly adequate to start the day and everything was fresh.
I paid £61 per night, which I felt was very good value considering the central location, cleanliness, and convenience of transport connections.
Overall, this hotel is a great option for solo travellers or short stays in Munich, especially if you want to be close to public transport and the city centre. I would happily stay here again.
Overall good service provided by front desk, generally clean and decent breakfast spread.
Booked the single room but haven’t slept on a single bed in a while, so needed time to get used to- that’s on me.
My main complaint is the illogical and not adult-friendly layout of the toilet. FYI- I’m a 1.7m average built Asian man. See the super narrow gap to squeeze through to get to the toilet bowl? One definitely needs to have physical contact with the sink or the shower wall to reach the toilet bowl, making it unhygienic and a terrible experience.
Also, right leg has no space beside the toilet bowl and need to be “rubbing” against the shower wall, making the experience a terrible one in an otherwise pleasant stay.
It is on the edge of the town, but it is very quiet. I feel that the hotel is a bit old. I can see that the interior has been renovated. The equipment has also kept up. The multi-hole socket can directly connect to the USB interface to charge. Welcome water and candy are provided. Free WiFi, network speed can be, anyway, see the B station and play love and deep space are not stuck. One person enjoyed the standard room, less than 500 this price does not include breakfast, I can fully understand
The price is very affordable. It is apartment style. It is 10 minutes from the train station. In a beautiful town. Not bad. It’s safe to walk 2 kilometers to the center of the town.
I personally think the location is a bit out of the way. You can only get there by taking the subway from the train station. It's about 5-8 minutes away from the subway station. Because of the Oktoberfest, hotels in the city were either out of rooms or had their prices increased too much, so I chose this hotel.
The room is not large in size, but it is well-equipped. However, the water in the shower room is a bit slow and there is water accumulation during the shower. Otherwise, it is okay.
The room was spotless and had no strange odors, and it was great to be able to open the windows for fresh air. The continental breakfast was quite extensive. Overall, it offers good value for money, and there was plenty of parking available. My only minor gripe was that the duvet was a bit short, making it slightly uncomfortable.
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888topThe room was spotless and had no strange odors, and it was great to be able to open the windows for fresh air. The continental breakfast was quite extensive. Overall, it offers good value for money, and there was plenty of parking available. My only minor gripe was that the duvet was a bit short, making it slightly uncomfortable.
GGuest UserWe received excellent service at this hotel during our check in provided by Aaryan. Aaryan helped guide us into the parking garage, was super friendly and got us a room in the main tower where there was an elevator to use (despite our booking in the less expensive annex room). He even offered to provide us suggestions for the sunny weather during our stay in Munich and made sure to say hello and check in on us each time we saw it. It was natural and friendly customer service.
The hotel is a little older and has some interesting decor. The room had a futon couch, a good bed, desk area, coffee/tea station, closet, mini fridge (with some pop and water you could pay for), an iPod dock, a good sized TV, and plenty of counter space to put our things. They provided gummy bears and a couple of cookies in our room too which was nice. The bed was comfy for me and the hotel can provide more bedding or pillows on request. We felt the cleanliness could have been better as our tea cups were a bit dirty.
The bathroom was interesting with two stools but really a place to put them. The shower was not our favourite with no door or shower curtain and the glass was not enough to keep the water in. There is an all in one shampoo/body wash that was ok. The towels were a little thin and could use replacement.
The cost of the hotel was good and we felt it was a decent location. It is a bit far from the main attractions of Munich but it has good public transport access including the nearby central station which is less than 10 minutes away from the hotel. There are a few restaurants and convenience stores by the hotel that are open quite late and there are some Bavarian/Oktoberfest souvenir stores nearby. I felt safe walking around alone at night to get a late night doner.
The breakfast at the hotel is pretty good with a good variety of food including deli meats, cheeses, bread, yogurt, fruit, juice, coffee and tea. There was lots of seating available including some artsy chairs.
There is limited parking at this hotel and it is very tight so we are glad we rented a compact. If you choose to park here you have to go in to see reception so they can open the door and guide you to your spot. It may also be recommended to contact the hotel in advance to reserve a spot. The front desk initially said it was 20 euros for parking but charged us 22. There are other parkades nearby but due to the construction in the area we felt there was convenient having the car parked at the hotel.
GGuest UserI felt very anxious and scared. This hotel definitely needs to state on their website that their location changes during the winter. My actual accommodation was at Nature Hotel Walde sruhe, located in the mountains. The original hotel was dark and only the intercom was working, so I was really worried when they asked me to call a taxi to come to another hotel. I was confused and didn't know what to do, but a local woman happened to be passing by and helped me out. Don't get misunderstand, the hotel I stayed at was great, the rooms, the food and the staff were great. When I arrived that hotel by taxi and I said this is so bad experience, they said me No problem. It was probably a better grade than the original hotel. But the problem is not there. The location I booked is different from the actual location, that's the big problem! The visitors who come here in winter are probably mostly people who travel by car. If I had booked this place just to relax and enjoy a holiday, I would have been very happy, but I had a schedule that needed to be on time. I chose a place within walking distance to Oberstdorf Station and the ice rink, and booked it. That was my selection criteria. No matter how nice the hotel is, if it's in the mountains I wouldn't choose it. Luckily, there was no snow for a few days after my arrival, so I made the 40 minute walk to the ice rink in the morning. However, it was dark at night and the road was steep, so I couldn't walk there. My friends were worried and sent me the hotel. On the third day, the slope in front of the hotel was frozen and I slipped and hurt my hand. I had been negotiating with Trip.com for a long time, but I couldn't get in touch with them and they told me I couldn't change the hotel. However, due to an injury to my hand, I was unable to continue and was able to cancel the remaining days of my stay after speaking with the Trip.com representative and the front desk staff over mu phone. I had planned to stay somewhere that was easy to walk to, but the time spent negotiating left me exhausted. You are too careless about people who are not used to steep snowy roads. Please think more about the importance of location. Please be sure to write any changes in hotel location!
GGuest UserThe service was good, there was free luggage storage, the room facilities were in good condition, the air conditioning was strong, the room was a bit small, but our wallets were also small. Don't go out too late, the surrounding streets don't seem very safe.
JJui Hua ChouDelicious breakfast, convenient location, wonderful service, great facilities, and a large supermarket nearby. It is very close to the train station and the old town. It is a worthy choice for short-term travel.
GGuest UserThe room is very clean, has good lighting, sufficient heating, and is equipped with a refrigerator and safe. The location is 6-7 minutes' walk from the train station. There are tram stops, subways, supermarkets, pharmacies, snack bars, etc. around, making it convenient to travel. Rooms facing the street will hear the sound of trams passing by at night, so it is recommended to choose a room facing the inner courtyard.
TTravelshortsI stayed at the Sure Hotel by Best Western München Hauptbahnhof for two nights and overall had a very pleasant experience.
I booked the hotel via Trip.com and stayed in a single room, which was clean, compact, and perfectly adequate for a short city stay. Everything was well maintained and tidy, and the room had everything I needed.
One of the biggest advantages of this hotel is its excellent location. It’s directly opposite Munich’s main train station, which made getting around extremely easy. I arrived from the airport on the Lufthansa Express bus, which conveniently stops right outside the hotel—a huge plus after a flight. The hotel is also surrounded by shops, cafés, and restaurants, and it’s less than a 10-minute walk to the Old Town, so sightseeing was effortless.
Check-in was smooth, and the man at reception was very friendly and welcoming, which always makes a good first impression.
Breakfast was included in my rate. While the selection was a bit limited, it was perfectly adequate to start the day and everything was fresh.
I paid £61 per night, which I felt was very good value considering the central location, cleanliness, and convenience of transport connections.
Overall, this hotel is a great option for solo travellers or short stays in Munich, especially if you want to be close to public transport and the city centre. I would happily stay here again.
EEdwin323Stayed for the second time, the last time was still 6 years ago
Location is about 20 minutes drive from the city center, next to the hotel is a student apartment, there is a kitchenette and kitchenware, you can simply cook
Walking distance to Aldi and APZ supermarkets, and a Chinese restaurant
The room has a balcony, the only downside is that it is on the road, a bit noisy
There is also a paid laundry room, laundry 3 euros, dry clothes 2.5 euros
BBolinliudehuaThe room is a bit smaller compared to the Hilton Garden Inn next door, and there's no fridge, but otherwise, it's pretty much the same. It's actually in the same building as the Hilton Garden Inn next door, offering better value for money.
GGuest UserThis is a lovely hotel with excellent staff. Everyone is very friendly, helpful and professional (except that we saw one or two members of staff eating behind the reception on more than one occasion, which is not professional).
The hotel itself is very modern and very clean, but the claim on the hotel website that each room has air condition is not true. The rooms have a heating and cooling system, but the cooling system is not air conditioning and does not let out cool air in the winter and spring.
The problem is that, due to climate change, March is much warmer than it used to be. If you are staying in one of the lovely 4th floor suites and the sun is shining, the temperature can easily reach the mid-20s and the room retains that warmth at night. This morning, it was 25 Celsius in our room, and over the coming days it will be much warmer. In a few more weeks, it will be uncomfortably warm without air conditioning or a functioning cooling system. Regardless of where you are in the world, air conditioning is air conditioning. It has no other name. The words air conditioning should not appear on the hotel website. It is misleading.
Despite this issue, we had an enjoyable stay and we can recommend the hotel and the staff.
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