3-Star Hotels in Surrey, United Kingdom

Lovely hotel! Would definitely stay again. On the same street as all the shops. The staff are incredibly friendly. Room service is excellent. My son was poorly so ordered a lot to our room and came within 20 mins. Room was spotless. Cannot fault.

This is my habitual go to place when travelling to Heathrow for an early morning start, breaks up the journey. Convenient, plenty of food facilities in the main services area

I stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need. There were some things I thought were a bit strange however. The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap. The room was a little dark but other than that was fine. The bed was fine too. Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine. Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good. Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite

Customer service is not the best. I booked simply because it's location. I hung the sign for the room to be made as I stayed for two nights. I was told that the service was not available! They only do the room when the guest check out but not during stay so if you need anything you have to come to the reception and get it yourself. Therefore the luxury of bed made, simple room amenities are carried out with DIY method. The question is why bother leave the sign for the guest to choose between ”don't disturb” or ”please make up my room”? Receptionist could gain some customer service mindset from proper training.

Location is near to bus train station. Ideal place to stay with appropriate amenities. Comfy bed and nice river view. Worth the money. Just be aware that there are no lifts if you are travelling with numerous luggages. Breakfast is nice as well.

I stayed at the Bush Hotel Farnham while attending a memorial service. Overall, it was a great stay — the hotel is charming and well-located, with good cleanliness and amenities. The atmosphere felt calm and respectful, which suited the occasion. That said, the rooms felt quite dated. While everything was tidy and functional, the old-fashioned decor didn’t quite match the price point. Service was decent, though not exceptional. Still, a solid choice if you value tradition and a peaceful environment, but be aware the interiors may not be modern.

Exceptionally clean room, very spacious. Appreciated being on the first floor for safety (single female). Breakfast was reasonable and delivered to the room on time. The milk was off but when I informed the front seat it was replaced immediately. No shampoo etc but that’s becoming the norm, in my experience, in budget chain hotels. Good value for money. My only complaint: pillows poor quality and lumpy. Otherwise great, and front desk staff were really good. Would stay again, for the right price.

Great stay, the rooms are very well designed, warm and cosy, and right next to the Virginia Water park. The staff were great and there is plenty of parking. All I’ll say on the negative side is that the pastry on the apple tart was soggy… pastry should never be soggy! I even checked with the staff and were told “it’s supposed to be like that” …. But I won’t hold strange soggy pastry against what was a great stay.

The stay was very comfortable, though the facilities were not similar to Holiday Inn. Very neat and clean rooms. The hospitality of the staff was very good. Overall, it was a very good stay, as the Epsom race course area is also very beautiful. Only minus point is busy facilities are not very nearby from the hotel.

Very comfortable room and great location☺️