it was a good experience in south gate residency. The room was neat. And the AC was perfectly working without any technical issues. Also, the main advantage of booking that hotel is they accepting food delivery in their hotel, and when we ordered the food, we don't have disposable plates with us. They provided me the plates for us.
I treated this as a good customer service when we have any issue or we have any confused situations, they help us with a good intention.
A well kept property with great ambience and the best service. The hotel staffs were so helpful. One of the best options to consider in Cochin. The hotel includes all the needed amenities and services and the location is easily accessible. The rooms were so good and clean. Overall the stay at this hotel was very pleasant and comfortable.
The stay at ginger was excellent and supporting staff were polite, interacted and helpful in guiding me through timely responsive action for attending the workshop nearby, though i reached late night there were no delay in allotment of room, which are near, hygienic and well maintained. The breakfast, dinner served is good, authentic, traditional and affordable. Especially, the manager abhilash sir is knowledgeable, positive response, patience enough and good guiding manager to the guests. So, i sincerely recommend ginger trivandrum for families and everyone for their stay.
Room was clean and hotel staff was available all the time. Restaurant downstair was good and food quality was good too. Room price was worthy for the stay and i felt happy. Wish they maintain good work for long time
Very friendly and friendly staff as is the owner. This family property is close to the airport but without the nuisance or noise. This is very quiet. Large terrace and bright and very clean room. It's well furnished. The bedding is excellent. The air conditioning is modern. Everything is new. Beautiful bathroom and large, well furnished bedroom. Breakfast is good. The cook is very friendly. We will come back.
Location was excellent, beachside. The staff were very helpful and did their best to make our stay comfortable. Clean, tidy and organised. Facilities were very good and of a high standard.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi and car hire amenities for your ease in navigating around Kottayam.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind.Several chosen accommodations at Daan Orchid Residency have a separate living room incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with a coffee or tea maker available in select accommodations.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Daan Orchid Residency.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Visitors with specific dietary preferences can savor a variety of culinary styles at Daan Orchid Residency, featuring kosher choices to accommodate their needs. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors staying at Daan Orchid Residency have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel.Throughout the day, engage in the entertaining activities available at Daan Orchid Residency. Make sure to discover the readily available beach at hotel. Unwind and conclude each day delightfully by stopping by massage and spa, ensuring a soothing experience.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
I’m not really recommending this place … if you look place to only sleep .. maybe can be okay …
But that too need to be ready for electricity Cuts very frequently…
And already there have many staff was talking near the front desk.. I was very disturbed since I was staying 1st floor.. food definitely you have to travel out to get .. otherwise Saravana bavan walking distance .. luckily there have front desk staff was helping me to order food .. very thankful for her ..
good for money..
one night from 10.30 pm to 10 am we stayed there . i booked unknowingly non Ac but later on i converted from non ac to ac and charged extra Rs.800 which was too much ..Food we ordered from out side which good but they did not provide spoon . Very small rooms as we can not turn one side to another area in room and bath room also tiny . Staff was very excellent night shift person was so very nice no doubt . Now again after visit another places and my home again i booked for one day stay in other hotel not in this . Loation is in village side nearby airport . cleaning of the room and toilet was good. overall i give average and will never stay again in this property .
Very Good
50 reviews
8.1/10
Price from
AU$35
per night
Check Availability
See All 3-Star Hotels in Kerala
Travelers Reviews of Kerala Hotels
See all
7.7/10
Good
AAnishPhilipOur stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression.
The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience.
While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown.
That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
GGuest UserVery friendly and friendly staff as is the owner. This family property is close to the airport but without the nuisance or noise. This is very quiet. Large terrace and bright and very clean room. It's well furnished. The bedding is excellent. The air conditioning is modern. Everything is new. Beautiful bathroom and large, well furnished bedroom. Breakfast is good. The cook is very friendly. We will come back.
TTraveling TanThe Upper Deck Houseboat in Alleppey offers an exceptional experience for those looking to explore the serene backwaters of Kerala. The staff onboard exemplify attentiveness, ensuring that every need of their guests is met with a smile and timely service. The views from the houseboat are nothing short of spectacular, providing a panoramic vista of the tranquil waters and lush greenery that make the region famous. The room accommodations strike a perfect balance between comfort and authenticity, allowing guests to relax fully in a setting that is both cozy and reflective of the local culture. Overall, the Upper Deck Houseboat experience is highly recommendable for anyone visiting Kerala's backwaters, promising an unforgettable journey through one of India's most picturesque landscapes
GGuest UserThe hotel is located in 5-10 minute walk from the beach.
The beach is very comfortable for swimming.
The hotel is really very quite, there are really no noisy places around.
It is possible to have lunch and dinner in the hotel restaurant.
So it is a nice quite place for a few days for the sea and relax.
GGuest UserIf you're planning a visit to the guruvayoor temple and looking for a comfortable stay nearby, this place is an excellent choice. The rooms are incredibly neat and clean, offering a pleasant and relaxing atmosphere after a day of exploring the temple and its surroundings. The hotel's location is highly convenient, being just a short walk away from the temple, which allows you to easily attend the early morning or late evening rituals without any hassle. The staff is courteous and attentive, ensuring that all your needs are promptly met. Additionally, the hotel offers a range of amenities such as complimentary wi-fi, in-room dining, and well-maintained common areas, which enhance your overall experience. Whether you're on a spiritual journey or simply looking to enjoy the rich cultural heritage of guruvayoor, this hotel provides a perfect blend of comfort and convenience, making your stay memorable and enjoyable.
AAustin KitHotel Arches is a great place to stay if you’re visiting Fort Kochi. Fantastic location near a lot of tourist attractions, shopping and cafes. Kerala Cafe is literally next door. The staff are very kind and helpful. Checkin was quick and easy. The room is basic but very clean. Bed was firm, lots of pillows and comfortable. Room faced the street but was pretty quiet and had no trouble sleeping. Aircon worked well and the room was stocked with water. No wash cloths which could be added as well as a safety deposit box…didn’t see one but also didn’t ask so it could have been there. Hotel felt very safe even as a solo woman traveler. I would definitely stay there again.
GGavinAngOverall, I am happy to stay here throughout this one week simply because all the staff are super friendly. Greetings to me every day and smile all the time.
Only some personal comments regarding the hotel access card, no disturb/ clean my room card are not 5 star hotel standard.
Most importantly is the hygiene issues need some effort or improvement. The drinking water cap is dirty, the cup is dirty, the wall gets mouldy, etc.
Most of the food in the restaurant is not available. Advice to simplify the menu.
Gym facilities are old, some already spoiled and not fixing yet. No towel provided.
TTraveling TanI stayed at Grand Plaza Suites in Kochi and was very impressed with the service. I had some issues with my room and the ***ager quickly resolved it by setting me up in another room that was above the category I booked. The staff were helpful, ensuring a comfortable stay. My room was clean and well-kept, which I appreciated. The hotel's location is surrounded by ***y restaurants and just a short walk from the beach. It's a great choice for anyone visiting Kochi. Recommended for its convenience and hospitality.
SSashreeI’m not really recommending this place … if you look place to only sleep .. maybe can be okay …
But that too need to be ready for electricity Cuts very frequently…
And already there have many staff was talking near the front desk.. I was very disturbed since I was staying 1st floor.. food definitely you have to travel out to get .. otherwise Saravana bavan walking distance .. luckily there have front desk staff was helping me to order food .. very thankful for her ..
good for money..
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.