We stayed at this Riad for three nights and didn't regret it at all! It was beautiful and atmospheric, like stepping into a fairy tale, and it was so cool to be able to experience their history and culture.
The host, who greeted us and then helped us with all our questions, was very polite and welcoming.
The breakfasts were very generous and filling, and I especially appreciate their coffee (a true work of art).
There's also a swimming pool for free access😍
There was a small cafe next to the Riad; it was very inexpensive and incredibly delicious😌
We thought long and hard about booking this place, but we haven't regretted our decision at all💛
It was good for the price. Great location in Gueliz, very close to the shopping centre etc and easy to get to the medina either via bus or walking.
There was a bit of an inconsistency with breakfast. It’s bought over to you on a tray rather being a buffet. You’re not asked what you would like, it’s more of a get what you’re given sort of thing. Several times people I heard people being offered a pancake or given bread etc on other tables and I wasn’t. However, the pastries were really nice.
I went to sit outside by the pool on one occasion while waiting for my airport transfer, there were a total of 3 sun loungers but lots of tables for people coming in to eat at restaurant. Some men came in and sat at the tables, ordered a drink and were smoking; it’s not a massive area so it’s all you could smell and breathe in. The pool area is mostly in the shade.
The staff were very friendly and I was allowed to check in early. As a solo traveller was given a twin room rather than a double which was shown on the pictures when I booked as a ‘single’ room. It was fine though.
The air-con works well, the beds are comfy and it was quiet. I LOVED Marrakech!
The staff Is very friendly and nice,
Very good breakfast and good location.
Unfortunately the humidity in the room is quite intense and there is mould in the rooms. We asked to change room because of mould sensitivity and the answer was that all the rooms have it and they cannot do much about it.
The pool is just ornamental and the services cost extra (quite overpriced compared to other place in the medina).
For the price we would expect a bit more.
J’ai séjourné à plusieurs reprises dans cet établissement et c’est toujours un vrai plaisir d’y retourner. Le service est irréprochable, le personnel est attentif et aux petits soins : il suffit de demander et tout est organisé avec efficacité, que ce soit pour un massage, une balade ou une excursion.
Les chambres sont spacieuses, très propres et confortables. L’ensemble de l’établissement est impeccablement entretenu : les piscines, les parcs et les espaces extérieurs sont à la fois calmes et ressourçants. On y croise même quelques animaux comme des chats ou des paons, ce qui rend l’ambiance encore plus agréable et apaisante.
La nourriture est excellente, variée et généreuse. De plus, la navette gratuite mise à disposition pour rejoindre la ville est un vrai plus.
En résumé : propreté, confort, qualité du service et atmosphère relaxante… tout est top. Je recommande vivement cet établissement !
We stayed at the hotel for 2 nights. The hotel as a whole, including the rooms, is quite run down. The photos during booking are a bit different from reality… The beds are comfortable, and while the room is a bit small, it's bearable. The bathroom is large, BUT the plumbing is poor, and the water pressure is very low at any time of day. The breakfast is a buffet, and it's not bad.
It's just across the road from the train station. Taxis in Morocco are particularly expensive for foreigners, so staying here means you won't need to take taxis back and forth, making it much more convenient.
The room was very spacious and I was able to stay comfortably. However, the shower drain was not good and the water overflowed in 1 minute, which was a bit of a hassle.
If your looking for an authentic Moroccan experience you can’t go past this timeless beauty it’s not a western hotel but it has all the amenities and charm you could ask for a colourful delight an oasis in Marrakech
Special shout out to Rachid the concierge who went above and beyond to assist in any questions or direction needed thank you Rachid and thank you Moroccan House Hôtel
Great value for money highly recommend
We had a fantastic stay at Mohamed's apartment in the Al Ismailia residence. The apartment is beautiful, impeccably clean, and so well-equipped it felt like a true home away from home. Mohamed is a wonderful and attentive host who made us feel welcome from the moment we arrived.
The thoughtful provisions like coffee, water, and cooking spices (baharat) were a lovely touch that made our stay even more comfortable. The building is modern and feels very safe, and the Gueliz location is perfect for exploring.
We would not hesitate to book again. Highly recommended!
The facilities near the hotel are complete, and there are exchange shops, restaurants, police stations, and stations, which are very convenient. The hotel's dining room service is also delicious, and the price is right. The hotel staff will take your luggage for you from the moment you enter the hotel. The service attitude is very good. What's more, the security guard standing outside the hotel is very friendly and helpful!
Very Good
105 reviews
8.3/10
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AAnonymous UserThe staff Is very friendly and nice,
Very good breakfast and good location.
Unfortunately the humidity in the room is quite intense and there is mould in the rooms. We asked to change room because of mould sensitivity and the answer was that all the rooms have it and they cannot do much about it.
The pool is just ornamental and the services cost extra (quite overpriced compared to other place in the medina).
For the price we would expect a bit more.
GGuest UserWe didn’t have any issues there. In general the service is good even if there is nobody in the reception thus they give you your own keys of the main entrance and your room. As a suggestion it is needed a sign “Riad Nouhal” but anyway, if you follow the location on Google Maps, you will be in.
FFarahWe had the pleasure of staying at Riad Jibril during our visit to Marrakech, and what a delightful experience it was!
Our host, Iheb, truly deserves the title of a legend. From the moment we checked in until we checked out, he made our stay memorable. Whilr it may not be a 5-star hotel, it provided a unique and authentic Moroccan experience that exceeded our expectations.
The riad itself, with its traditional architecture, was clean and inviting. The highlight was undoubtedly the serene terrace, a peaceful oasis away from the hustle and bustle of the medina. One evening, we indulged in sheesha on the terrace, a delightful experience that only cost us around 70 MAD. We also had the pleasure of dining on the terrace, where we enjoyed delicious tagines at a very reasonable price of 60 MAD each. The chef's culinary skills were truly impressive. The breakfast served each morning was traditional and homely too!
What made our stay truly special was the warm and welcoming atmosphere created by Iheb and the staff. We arrived as guests but left feeling like friends. We were even befriended by the two adorable resident kittens, Sofia, the long-haired tabby, and Leena, the ginger kitten. Their presence added an extra touch of charm to our stay.
The location of Riad Jibril was perfect, and the camel in front of the money exchange served as an excellent landmark. The riad was on the opposite alleyway, second door, making it easy to find. We especially enjoyed its proximity to Kasbah, near Zeitun Cafe, a favorite spot of ours to visit at night. The lantern-lit terrace at the cafe provided majestic views that made our evenings even more memorable.
GGuest UserIt is located right next to the sea and Madina. The restaurant offers a nice view and serves very nice food. The hotel is family-owned and the owners make great efforts to ensure guests have a pleasant stay. The only downside is that the air conditioning is very noisy and the auto stop-start feature wakes you up all night. Additionally, the bathroom needs updating, and guests have to carry their bags to the first floor reception.
BBellinisThe check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room.
The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.
GGyuwahnI was checked in by Ismaelle and checked out by Jamal. Both are extremely helpful and friendly, offering valuable cultural and local tips. Those really come in handy to me. I appreciate it.
Navigating through the medina of Marrakesh can be really sketchy after 12PM, as the alleyways are jam-packed. I had an issue figuring out where the Riad was situated, because the map on Trip.com was wrong. Trust Google's information here folks.
A mosque is just on the next street, so you will hear the chanting sounds very close. Other than that, it is free from other bike noise or people. Very quiet during the night, which I found very rare in this city.
I was served with a tea and biscuits upon arrival, and the tea was amazing. So Ismaelle arranged Jamal(because I was going out and coming back in the night) to teach me how to brew the tea how local would do. Great hospitality.
Jamal and Abderrahmane(who works at another venue of this riad) were so friendly and shared some really helpful tips to get around. I am not talking about some ready-to-share knowledge, but they gave some actual tailored concierge-level information. Jamal also offered to give his hand in the morning to move my luggage, as I was in a minor difficulty, and walked with me and my luggage for 40 mins before 7AM.
Breakfast at the rooftop was so nice and a lot better than the other riad I went to.
If you found this riad is available for your travelling time, book it. You will have no regret.
MMR TOURS AND TRAVELSI recently had the pleasure of staying at this wonderful hotel, and the experience exceeded my expectations in every way. From the moment I arrived, the staff welcomed me with warm smiles and exceptional hospitality, making the check-in process smooth and efficient. The room was spacious, impeccably clean, and thoughtfully designed, offering a perfect blend of comfort and modern amenities. The bed was incredibly comfortable, ensuring a restful night’s sleep, while the stunning view from the window added an extra touch of relaxation.
GGuest UserStayed at Riad Mama for 5 days and 4 nights, and it was an unforgettable experience.
The riad itself is beautiful and tastefully decorated, but what truly made the stay exceptional were the people and their outstanding service. Dunya went above and beyond, helping me with my large luggage to the lobby and keeping my room spotless at all times. Farid prepared Moroccan tea for me on my first night on the rooftop and generously shared great restaurant recommendations. Nour, the director, and her sister greeted me with warm smiles every time they saw me and provided truly fantastic service.
They offered warm, genuine hospitality and consistently went the extra mile to make sure I was comfortable and well taken care of. I genuinely felt like a welcomed guest rather than a tourist. When I unfortunately had food poisoning on my second day and didn’t leave my room at all, they noticed and checked on me to make sure I was okay. That level of care meant so much to me. Lastly, the riad itself is literally just 2–4 minutes away from Jemaa el-Fnaa and the Medina, which made getting around incredibly easy. I would definitely come back again without hesitation. Thank you Riad Mama! I can’t recommend Riad Mama enough this is hospitality at its finest. The rooftop view facing Koutoubia mosque.
GGuest UserНу начнем с того , что останавливаться в Медине нам не понравилось . В самом реаде было все комфортно , но за пределами тихий ужас . Как говорится не зашла нам старая Медина со своим мусором , вонью и т д .
Реад был чист , кровать очень удобная , пребывание комфортное , завтрак скудный . Был сейф в номере. Менеджеры дружелюбные , встретили , проводили . Утром рано подготовили завтрак на вынос . За кофе в 6 утра огромное спасибо , в самый раз перед выездом . Ещё и проводили (мы спешили и он бежал с нами с сумками до автобуса , который нас ожидал)
Единственный огромный минус был в том , что один из менеджеров организовавший нам тур , отправил нас не туда куда мы хотели , как индивидуальный тур за 200 евро , до сих пор мы в задумках сделано было это специально , или мы друг друга не поняли ( хотя были показаны фото , куда мы хотим поехать ), этот день был испорчен от слова совсем , самая плохая поездка на непонятный водопад за такие деньги .
AAnonymous UserIt was good for the price. Great location in Gueliz, very close to the shopping centre etc and easy to get to the medina either via bus or walking.
There was a bit of an inconsistency with breakfast. It’s bought over to you on a tray rather being a buffet. You’re not asked what you would like, it’s more of a get what you’re given sort of thing. Several times people I heard people being offered a pancake or given bread etc on other tables and I wasn’t. However, the pastries were really nice.
I went to sit outside by the pool on one occasion while waiting for my airport transfer, there were a total of 3 sun loungers but lots of tables for people coming in to eat at restaurant. Some men came in and sat at the tables, ordered a drink and were smoking; it’s not a massive area so it’s all you could smell and breathe in. The pool area is mostly in the shade.
The staff were very friendly and I was allowed to check in early. As a solo traveller was given a twin room rather than a double which was shown on the pictures when I booked as a ‘single’ room. It was fine though.
The air-con works well, the beds are comfy and it was quiet. I LOVED Marrakech!
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