Featured facilities: Swimming Pool, Spa, Kids' Club
Very Good
107 reviews
8.9/10
1 night
From €62
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Travelers Reviews of Guerrero Hotels
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8,1/10
Very Good
LLegalEagleAlthough Acapulco isn't known for having a variety of all-inclusive resorts, the Ritz is one of the resorts that offers this option. The single room is of decent size, and feels cozy, but it does reflect the budget price paid in comparison to the other rooms available. Getting to this hotel does take a bit of a drive, but it's still close enough to the beach to enjoy.
The service was pretty good, with most staff helping if I had questions or any other concerns. The all inclusive food could benefit from more variety, especially if you stay for many days. One area of concern was the quality of their seafood, as the shrimp did have a funky odor during dinner.
All in all, this is a good all-inclusive resort, as long as you get a decent price for your package.
GGuest UserThe location is regular, as Taxco is a small town whose centre is easily accessible on foot. The breakfast is regular as well, nothing special, though, if it was not included in the tariff, I would prefer to have a breakfast at a restaurant around Zocalo. Of the negative impressions -- the room was quite poor: although big enough (two floors), the furniture was old and not functioning (no gas in the kitchen; a radio from the 1950s was there but it did not work). The inner yard is rather a contra, since it was full of families with kids near the hotel's waterpool listening loud local music all day round. The audibility was poor -- one can easily hear what is happening in a room next to it.
RRosi22The calm beach is the only positive aspect.
Rooms are refurbished but poor workmanship.
Check in was not very pleasant with tons of people fighting to get their rooms like tour groups.
Food very mediocre and nearly everything buffet style.
It is all inclusive but food quality very average and not very appealing.
GGuest UserIt's in a good location for sightseeing. It's only a few minutes walk to the square. The front desk staff are very friendly. The room is tasteful and the shower is small but not a problem. The floor gets wet, which is common in overseas hotels, so it's acceptable. I'd like to stay here again when I visit Taxco again.
GGuest UserIt is a very well located place with an enviable view. The hotel is a little old and expensive in high season but in general it has good beds and air conditioning.
ZZuishuaidemingziNice environment, sanitation, convenient transportation, very average facilities, decent service, not very cost-effective compared to the price
GGuest UserI like to host this hotel, everyone is very friendly, the service is very good, the food is very rich and varied, the rooms are very comfortable and clean, in general everything is very good
PProfetaIt has excellent cleaning, staff is friendly and the very nice restaurant with excellent view food can be improved, but if it has good taste and is very accessible, the only problem that emerged was a few pends that I liked the butique but was closed :(
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