The service I received was amazing, the staff members were super helpful, nice and professional. The facilities were clean and operational, I had no issues with any of the equipment or appliances. Lastly, the location, the view, the room, all beautiful like something out of a movie! I would definitely love to stay here again and is a strong recommendation to friends and family!
It is within walking distance to the central area. The room has a balcony and the bedding is clean. The style is relatively old and the soundproofing is not good. You can hear the snoring of the neighbors next door. I did not use the parking lot and swimming pool, so I will not comment.
Very good location in the centre of ponta delgada, the swimming pool and spa is lovely, privat parking is positif value for guest who stay in the hotel,all reception in good, and give us many information about everything in ponta degalda..very recomended to stay while in azores
Disappointment. Of good: Clearly, there is parking. What's bad. The settlement is just horror. The check-in was at 7 p.m., so the keys were lying on the resepschen. The hotel is a number of buildings located next to each other with different entrances, variable floors and finding the right room - a task is extremely difficult. Since the instructions where the number is located nowhere, it was not sent in advance, and the texts simply did not answer, it was necessary to run in the dark hour until the owners allowed to answer and send the video instruction. They said they had no current email , but the instructions for opening the gate were sent!!! Recommendation to the hosts: make a plan to accommodate rooms in the hotel and leave them in a visible place on the respiratory to avoid such situations. About the room: horror. They gave a small room 6 dark, semi-bathroom, one small window comes out to the back of the farmyard, which makes it impossible to open and even curtains can't open because you can see and your appearance is so. The same problem with the window in the bathroom. Right next to the window, there are several huge noisy air conditioners. In short, you had to live the life of a moth in the full darkness under the light of the lamp. Saved that all day in the drive. The room has no closet, teapot and appliances in the common kitchen in the hallway. By the way, the light in the general rooms is set up so that it is turned on when moving and is turned off in two seconds. Well you understand that in the evening you can only go to the hotel with your lantern. I do not recommend it.
Para el precio mal. El desayuno siempre lo mismo, poca variedad de embutidos y de fruta.
La hab de minusvalidos que es la que nos dieron sin serlo, muy mal situada, planta baja con la ventana a la calle( no se puede abrir por el ruido ect), huele fatal,está justo en la cocina-comedor y al lado de la puerta de entrada por lo que hay ruido cada vez que entra alguien, cuando utilizan la cocina, parece que los tengas dentro de la habitación. Las habitaciones son bonitas pero para nada con vistas. Suerte del personal que compensa un poco estas deficiencies.
Cozy, quiet hotel. Very helpful staff. 10 minutes from the airport by taxi. There is a swimming pool, sauna, jacuzzi, you can warm up after a cool winter walk. The staff helps with organizing excursions, it's great. I would like more variety at breakfast, but you won't go hungry. Thank you for your hospitality 🤗
Very Good
105 reviews
8.7/10
Price from
SAR 399
per night
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9,0/10
Great
NNodynessoThe check-in was the most problematic part. I hadn't received any instructions from the host (also not in spamfolder) how to unlock the entry gate to the property. It was already getting dark and the host was also not reachable by telephone. Monica from Trip customer service eventually managed to forward the necessary entry codes to me (many thanks for the assistance!).
++ The room was spacious and convenient, the bed was comfortable, the bathroom and toilet were clean and there were enough towels. For those who like to watch TV: a huge flatscreen with plenty of channels. The shared patio with a little swimming pool is very nice with beautiful sea view. The property is quietly situated at a 15 minute walk from the centre of Angra.
-- No written instructions (e.g. WiFi password) or general information (amenities) available. There are shared facilities in the property and the kitchen can be used for preparing meals (self catering). Although the reservation mentioned breakfast included, there was no fresh bread brought in. Not the end of the world but better not mention it as an option. Also unclear if items in refrigerator belong to other guests (self caterers) or are for general use so we didn't touch any. The host was not available by telephone for questions and also never responded to my initial calls on the day of check in. The room was in the basement and from time to time some smell from the sewer pipes lingers in the room.
GGuest UserThe hotel is located in a comfortable position, close to the north cost in a small town, just 15/20 minutes drive from Ponta Delgada & the Airport.
To my surprise when we arrived there were two type of rooms, suites or bungalows, of course according to the price we paid we were assigned the suite.
What surprised me that during the booking process to photos we saw were not the suites, which led us to believe that was going to look different than it actually was.
The amenities were limited, there is no safe or fridge in the suites.
In the bathroom the paper holder was rusted because it has been positioned under the towel rack.
The breakfast included option was fine, but little limited and repetitive, fruits were fresh and good, as well as well various cheese and hams choices.
If you can get a cheap price for your stay is overall a good option, but bear in mind that there are some caveats.
I would suggest to the hotel to update their images on the platforms and separate clearly the type of rooms available in order to avoid unwanted surprises for the guests.
GGuest UserIm afraid to write all this because this place because when we want to go back here, it will get too busy. We travelled with a baby and the hotel provided a high chair and crib which made a huge difference for us. They even upgraded our room. The staff is very responsive and would respond to my queries prior to arriving. They would help me with any questions at the front desk. Bernardo, Joal, and Claudio were excellent help. They had great recommendations for tourist things to do that met the needs of our family. The hotel and apartment were immaculately clean and staff were so friendly and thorough. We enjoyed the continental breakfast everyday. Some people complained in previous reviews its the same items each day but we found there was a new item each day. I also appreciated the consistency because I knew what to eat the next morning. The woman who does the breakfast has a wonderful spread. The fruit, coffee, eggs and everything were fantastic.
GGuest UserHotel bem localizado, atendimento rápido e eficaz, grande simpatia e disponibilidade dos funcionários.
Conforto bom e com boa relação preço-qualidade
这这里悄悄放个阵It is within walking distance to the central area. The room has a balcony and the bedding is clean. The style is relatively old and the soundproofing is not good. You can hear the snoring of the neighbors next door. I did not use the parking lot and swimming pool, so I will not comment.
GGuest UserThe service I received was amazing, the staff members were super helpful, nice and professional. The facilities were clean and operational, I had no issues with any of the equipment or appliances. Lastly, the location, the view, the room, all beautiful like something out of a movie! I would definitely love to stay here again and is a strong recommendation to friends and family!
RRaharjoVery good location in the centre of ponta delgada, the swimming pool and spa is lovely, privat parking is positif value for guest who stay in the hotel,all reception in good, and give us many information about everything in ponta degalda..very recomended to stay while in azores
SSerendipitous Nomads+ Close to the centre. The receptionist kindly allowed us to check in early. Clean room. Friendly staff.
- The breakfast is not very nice. Horrible coffee. The bread and coffee are better at the supermarket across the road. Unfortunately double is 2 twin beds together.
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