The equipment is average, there is no electric kettle, and there is no safety deposit box. It feels very medieval. No one came in to clean the room when I stayed in the room. I didn't come to replenish the items, and there was no bottled water. However, the staff at the counter was kind.
Embassy Suites by Hilton adjacent to the Portland Maine Jetport provide comfort and convenience. Suite rooms (with two Queen beds) are comfortable but the a/c is quirky and can be hard to set and is noisy. (we turned the bedroom a/c on before going to sleep just leave the a/c in the living room on to cool down, and problem solved.
The breakfast bar was the bomb! I loved the omelet Joe made was excellent, fast, efficient, and delicious.
We stayed 1 night for our trip to enjoy the Maine’s lobster. This hotel is located at the old port area where is easily walking to restaurants and pier. Nice, clean and good service!
I like this Hilton Suite Chain Hotel very much, with a large space and a kitchen for our instant noodles. Breakfast is very convenient. There is free parking. Just like most American hotels, free bottled water is not provided. The overall stay experience is very good.
When we checked in at night, the lady at the front desk politely introduced us. The breakfast is also good, two options can be selected, as shown in the picture, the other is muffins, and there are many drinks. The room was spacious and clean enough to sleep comfortably. The service is also very fast. If you need anything, just go to the front desk and ask him for it (the phone can't be used 😂), and the delivery is very fast. There is also a billiard room (free) and a washing machine (2.5~3🔪) and a dryer (2🔪). Free parking!
Breakfast is a typical American motel breakfast with sausages, bacon, yoghurt, juice, and coffee. The room was tidy, there was no microwave in the fridge, two beds, only one stool. There are enough parking spaces. Nearby is the Hannaford supermarket.
The location of the hotel is very good, it is very convenient to eat and shop. The hotel also has its own car that can take guests to places within a mile of the nearby area. Hotel front desk service is especially good.
It was an average stay hotel was clean and Everything was in order and working , My room was clean the bathrooms are a little small but overall clean for the most part and friendly. My daughter love the pool. But that's always the selling point for the kids. And I like to check out is at noon later than the other hotels in the area.
The Residence Inn Portland Scarborough offers you the perfect accommodation for extended stay visits and travelers who just want more space. Bring your fur babies to our pet friendly hotel! Our suites are tailored to fit your daily needs, whether that be for business, pleasure or a little bit of both. Our Studio, One and Two Bedroom Suites include fully equipped kitchens, complimentary high-speed internet access and daily hot breakfast buffet. You are minutes from the Maine Mall, University of Southern Maine and Portland International Jetport, a perfect hub between Downtown Portland Old Port and the picturesque Maine beaches and lighthouses. We are in close proximity to companies such as Sun LIfe, United Healthcare, DRMS, General Dynamics, Unum, Idexx, ON Semiconductor, Texas Instruments, Martins Point Healthcare, Northern Light Health and all Maine Health campuses.
Very Good
95 reviews
8.2/10
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9.1/10
Great
EEmily Rose LThis hotel was overbooked so they moved us to the Marriott Residence instead, so this review is for this property.
The bedding and bed were very comfortable- high off the floor for kids but perfect for tall people like me. I liked the white linens and the pillow top mattress.
The shower was great and the toiletries were adequate. There were tons of towels and washcloths. I did not use the kitchenette but it seemed well appointed for quick needs- a full sized refrigerator, coffee maker with coffee and tea choices, dish towel, etc.
The sitting area and desk were nice touches- the furniture was a bit dated looking but clean and unmarked by stains or heavy wear.
The hotel was very quiet but included fifth floor parking in the nearby garage and proximity to lots of bars, restaurants, and shopping. Great location!
GGuest UserVery clean, accommodating staff. If I could suggest anything, it would be that they would explain when asked about being pet friendly that they don’t allow pets to stay in the room while you’re not there and charge a $250 fine if you leave the room. We were confused because in other hotels that we stayed, we were allowed to leave the dogs. This makes it rather difficult when you arrive at the location and you’re an hour and a half away from your house that you have to now find a dog sitter or a dog daycare while you go out of your hotel room to me it defeats the purpose because I know I would’ve left them with the dog sitter at home either that or they clarify their stance on such issues like “do you have a dog here well as long as he stays quiet, it’s OK“ something to that effect.
GGuest UserIt was an average stay hotel was clean and Everything was in order and working , My room was clean the bathrooms are a little small but overall clean for the most part and friendly. My daughter love the pool. But that's always the selling point for the kids. And I like to check out is at noon later than the other hotels in the area.
GGuest UserBreakfast was great. We had a little maintenance issue with the room but the maintenance staff came right up to resolve our issue. Front desk girl was very professional and courteous. She was on the phone with what sounded like a previous guest who was clearly complaining about something regarding the sales tax and a reservation with the previous private owner prior to Quality Inn taking over. She handled herself very well, calm professional and respectful even though the person on the other end of the line was not reciprocating those same qualities. She got off the phone and helped me with a great smile and very attentive to my questions. Great job!!
KKathleen TrudelThis one has seen better days. A lot of maintenance issues that had gone unreported for a long time. Shower/bathtub would not drain at all. Washbasin was very slow. AC filter was in need of a good cleaning. A side door is supposed to be locked from the inside but stayed open and unsecured all night. This was just as expensive as a really well maintained Hilton Garden Inn hotel in Freeport. Your dog is welcome but it will cost you a 15$ fee. The breakfast was good and had options for a take out box. Location seemed very odd, and seems far from Bangor proper.
TTraveling TanClose to amenities, modern and clean. The only thing you should be aware of is that there is no free parking. There is only a valet service available for $35 for 24 hours. Any parking on the street has a maximum time limit of 2 hours and comes at a cost as well.
MMissThe older gentleman working at night is quite rude with his demeanour and gestures saying “good lord” in absolute disgust to us upon arrival. We weren’t the only ones offended by him while talking to other guests. I will definitely return as we loved the daytime staff and atmosphere other then his unfriendly welcome. Customer service is definitely not his high point. We all have bad days so I’ll give this place another chance since everyone and everything was perfect other than that.
CCasey G.We had a fantastic stay and couldn't be more satisfied with the experience. The room was clean and comfortable, and the amenities really made the difference. We enjoyed a relaxing soak in the hot tub, and the breakfast was fresh and well-prepared with plenty of options. One of the highlights was the attached restaurant — absolutely amazing food and service! I’d definitely stay here again and recommend it to anyone looking for a comfortable and enjoyable stay.
TTravor-Lang WuEmbassy Suites by Hilton adjacent to the Portland Maine Jetport provide comfort and convenience. Suite rooms (with two Queen beds) are comfortable but the a/c is quirky and can be hard to set and is noisy. (we turned the bedroom a/c on before going to sleep just leave the a/c in the living room on to cool down, and problem solved.
The breakfast bar was the bomb! I loved the omelet Joe made was excellent, fast, efficient, and delicious.
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