The hotel is very new and the facilities are good, but there are obvious problems. The first is that the lighting and carpets in the room are cold colors, and there is no warm feeling. The second is that the function of the air conditioner is not very good, very dry, resulting in difficulty falling asleep.
We are traveling to North Carolina and our stay was for one night. The room was really nice and clean. The location was great. Bass Pro Shops and several other stores are within walking distance. I would like to thank Ms. Willis, (General Manager), Too Tall (Kitchen Manager), and Front Desk Manager (sorry I didn’t get her name), for handling a situation that occurred in the restaurant. These folks went above and beyond to be professional and apologetic. It’s so good to know some places still believe in Great Customer Service! Thank you so much!
While the staff was very friendly and helpful,
This location did not meet our expectations ,
The rooms were not the same as the photos which was disappointing not the end of the world .
The first room we received was covered in lady bugs , and smelled like dead bugs , there was a nest of them in the corner of the room as well as many dead ones all over the room.
The kind lady at the front desk got us another room , but the new room was not very clean , there was lots of hair all in the shower and all over the bathroom,
After being on the road for 12 hours we cut our losses and went to sleep .
I have stayed at many Hiltons and this was honestly the dirtiest one I have seen so far . Very disappointed .
Close to Interstate 22 and Highway 178, we are within three miles of Tupelo’s top attractions. Historical downtown, Elvis Presley’s Birthplace, and Veteran’s Park are all within 10 minutes. BancorpSouth Arena is seven minutes away. Relax after a busy day with a swim in our indoor pool or grill a meal on our outdoor patio.
The Hyatt Place Jackson/Ridgeland is a new hotel that combines style, innovation, and the Hyatt Touch. This six-story, 126-room hotel is conveniently located off of I-55 at Exit #105B/Old Agency Road in the heart of Ridgeland, and just minutes from downtown Jackson, and is located within Renaissance Business and Shopping Complex. Guests will enjoy free anywhere high-speed WiFi Internet access, rooms with 42 flat panel HDTV and media centers, Hyatt Grand Beds, complete with separate living and sleeping areas. Come make it your place. Complimentary breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. Served daily from 6:00am-9:30am (Monday-Friday) and 6:00am-10:00am (Sat-Sun). 24-hour Grab Go Cafe offers freshly prepared entrees, sandwiches, salads, and pizza. Available 7 days a week in Guest Kitchen. Service Animals are exempt from fees. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD.
Make Home2 Suites by Hilton Meridian, MS your home away from home. Ideally located near shopping and dining, the hotel is just outside the city center, across from Bonita Lakes Mall. Make sure to stop by the Front Desk for some useful tips on things to do near our pet-friendly hotel.
Settle into your spacious studio or one-bedroom suite and customize your space to suit you. The Working Wall - that's the full kitchen, work area and storage - features movable furniture. Kick back on the sleeper sofa and watch a show on the flat-screen HDTV. Each room features complimentary WiFi and a work desk with an ergonomic chair.
Jump-start each day with free breakfast at the Inspired Table ™. If you’re in a hurry, pick up a snack from the Home2 MKT convenience store which also sells other travel essentials. Take a dip in the outdoor saline pool or exercise in the Spin2Cycle facility, where you can run a load of laundry and exercise at the same time. Our hotel also features a business center where you can access computers, printing and fax capabilities. Host your next meeting for up to 50 guests at our hotel with flexible setup options.
Normal American hotel decoration style and equipment facilities, the room is quite big but the bathroom is a bit old, the air conditioning sound is also a bit big, the quilt is opened and the sheets are wrinkled, not sure if they have been washed. Free parking is OK
This was a brand spanking new hotel. The staff was friendly and very courteous. Covid precautions being taken very seriously. Good location with easy access. Cleanliness was spot on! Pool and patio with grills. Exercise room but it was closed due to Covid. The rooms after cleaning were sealed and the customer was the one to break the seal to help insure the rooms were sanitized.
This hotel exceeded our expectations with its pristine cleanliness and calm ambiance. The peaceful environment and attentive service made our stay exceptionally pleasant.
Amazing
94 reviews
9.4/10
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GGuest UserService was for the most part great but i asked for a higher floor in the notes when i booked but was placed on the first floor which was no No problem! I specifically booked this hotel because of the 2 tvs in the room because I’ve stayed before but upon arrival and seeing my room didn’t have both tvs i immediately wanted to change rooms because that’s what i specifically booked for along with the sofa bed because thats what the picture displayed ! I asked to be moved to another room, and was granted the request! But was also informed the hotel was removing the 2 tv option but was banking on a room that still had it available and i saw the hotel was busy that day and didn’t want to be on the first floor with so much traffic! So anyway the receptionist granted my room change to the 4th floor, PERFECT! So me and my family gathered our things and went to the 4th floor only to find a much smaller room, no sofa bed, only a chair and i was like this is worse than the original because if not the tvs i still needed the sofa bed for my boys ! Immediately called and voiced my concern about the cramped room and can we go back to the original for more space, receptionist informed me she had sold it ! It had only been about 5-10 mins top, i was livid at this point! She stated the room i booked was a king room and the room i originally booked was the only one with the sofa bed, like whatttt why was i not informed before the move, i wouldve stayed so i had to deal with this cramped room with me, my boyfriend and our 2 boys ! The bathroom was TRASH, i mean absolutely garbage! I asked to upgrade to 2 queens rooms but she said i couldnt because i booked thru 3rd party and i would have to basically buy the room separately! I mean it didn’t make sense whatsoever to me to not be accommodated in some sort especially when i had kids in a 1 bed basic room! Never going back! But the receptionist was cool, i just wanted some type of relaxation for 3 days but we made it work but we will not be returning! And the bathroom was covered in mold, just disgusting!
GGuest UserThe grounds and exterior of the White House hotel is wonderful. However, other features of this hotel leave something to be desired. Firstly, if you're looking for a place to unwind by the pool with a great ocean view, you're in luck, but unfortunately the pool is not heated. The dining room was unavailable due to ”construction” or ”remodeling,” so any food ordered (which was good) either had to be room-service or eaten at the bar. I stayed in a standard room with a king bed, which was not very comfortable. The vanity light in the bathroom was only half lit, making shaving difficult. The TV in the room was old and the back light seemed to be going out. There was a small 3 drawer dresser for clothing, but other than that, really nothing other than the nightstands to set things on (but there was a very small bistro table for the coffee maker. And the most frustrating part, the AC unit either made the room VERY cold or VERY warm. The uncomfortable bed, with thin covers and a bipolar HVAC made getting good rest impossible. For the same price or less, I could have stayed at one of the casinos with better amenities and more comfortable rooms.
GGuest UserOverall the stay was OK… the bed was comfortable, the carpet r need to be vacuum and shampooed, the bathroom floor needed to be cleaned..Make sure you have slides to wear while you’re in the room… the breakfast was better than other places I have stayed…the weekday front desk staff much nice and friendly than the weekend staff besides the young lady who was there Monday Morning 5/12/25 not so nice .
GGuest UserFront desk staff for dayshift is always friendly and so helpful. Unfortunately, mid-shift only has one staff member working the desk and they were not available for 20-25 minutes upon arrival due to helping other customers upstairs. The room was clean, but the sink was slow draining and almost overflowing. Front desk did make maintenance aware so it would be fixed for the next customers who occupy that room. There was quite a bit of dust on the access panel to the tub right beside the toilet. Most disappointing is that the printer in the lobby/lounge area doesn’t work and I needed to print documents for a training I was attending. Overall I will stay here again, mostly because of the staffs cheerful disposition and willingness to assure my stay is the best.
GGuest UserWhile the staff was very friendly and helpful,
This location did not meet our expectations ,
The rooms were not the same as the photos which was disappointing not the end of the world .
The first room we received was covered in lady bugs , and smelled like dead bugs , there was a nest of them in the corner of the room as well as many dead ones all over the room.
The kind lady at the front desk got us another room , but the new room was not very clean , there was lots of hair all in the shower and all over the bathroom,
After being on the road for 12 hours we cut our losses and went to sleep .
I have stayed at many Hiltons and this was honestly the dirtiest one I have seen so far . Very disappointed .
GGuest UserThe hotel is nicely situated in Fondren, a nice neighbourhood in north Jackson. The suite was nicely appointed, though our shampoo dispenser was empty. The gym is fantastic. Staff were lovely. Breakfast was adequate, though complimentary.
BBlanchardHeatherWe enjoyed everything. Staff were all great. Room was very nice.
The only complaint is the armbands. Our kids armbands broke while going down the waterside the first day we were there, and through our stay we noticed multiple people that have lost theirs. If you're going to charge $50 for loosing it, they need to be more durable. I find this extremely unreasonable since they obviously break very easily.
GGuest UserI booked this hotel at the last minute and I'm glad I did. After a long day of traveling, it was just what I needed. They offer snacks/dinner in the lobby a few days out of the week and this was PERFECT for me after getting off of the road. All of the front desk staff were amazing, as well as the breakfast staff. Room was spacious and quiet. The kitchen came with everything you need to prepare meals in your suite. If you don't prefer to cook, restaurants and convenience stores are a 5 minute drive or a 10-15 minute walk down the road.
GGuest UserThe hotel was clean and the food was good. However we drove 3 1/2 hours to get there in time for a family wedding. The room was supposed to be ready for 4:00 and it was not ready until 5:35. This did not allow us enough time to get ready for the wedding. It was very embarrassing to arrive so late for the wedding. The staff said they would wave the incidental fees, which made no difference to us. Extremely disappointed since we thought being a Hilton hotel all would be good and it was not.
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