The hotel has a large parking lot with free parking. There is a large shopping mall within 100 meters, which is a large business district and very convenient for shopping and dining. The hotel is a typical American country villa style with an elegant and clean environment. I like the long and large desk. The lobby always has hot water, coffee, and ice water, but no fruit. The breakfast is not bad and rich. The gym is relatively small. The price is very affordable and the overall cost performance is relatively high.
Nice and quite. Large rooms, low cost. The lobby and lift definitely smells like a swimming pool. But there's not much else to complain about. Free breakfast, though very little variety - don't expect much.
The sheets weren't sure they changed. They weren't very wrinkled. It was like someone had just slept. There were some jam stains on the desk.
Hotel is still new, breakfast is not bad
The hotel is located on a small slope, with a view of the lake and the Golf Forest Course. The rooms are simple but comfortable and new, and the breakfast is rich. I didn’t expect that there are so many Chinese people coming to this small city to play and live here. Next to the hotel are Target and Macy’s department stores, which have big discounts and have brands such as Ralph and Tommy DNKY. If you have time, you can find good quality and cheap things. The sunset at the terrace is stunning every day.
My child goes to school in Madison. I like this hotel. It is very close to the school. There are many restaurants around to choose from. The hotel has complete service facilities, is clean and tidy, and is not far from the lake. Every time I go to school to see my child, this hotel is my first choice🥰🥰
The staff is friendly and the hotel interior is nice.
Bacon and fruit for breakfast were delicious.
The room was bigger than I thought and nice.
The facilities are a bit old, so when I changed to a shower, the faucet creaked and didn't work well. The water pressure is weak.
Staff was great. However, building is under construction and my room reeked of bleach--so much so that it gave me a monster headache because of how bad the smell was. Also the lights didn't all work in the room, so it was a little strange to have the one hallway light to illuminate the room.
106 reviews
6.7/10
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TTaylorMy husband and I travel to Milwaukee each year for his birthday. We chose this hotel for its location in proximity to our dinner reservation and the attractions we had planned. There were several negative reviews for this hotel regarding check in, cleanliness, and parking, I'd like to share my feedback to ensure travelers do not deter from staying at this hotel for those reasons. Upon arrival we were promptly greeted by a friendly front desk staff and were able to check in promptly at 4pm. We were able to conveniently park in their side lot while we brought our belongings up to our room. The room was extremely spacious and had beautiful upgrades and convenient amenities such as a full kitchen. The high ceilings really made this room unique. Everything in the room was very clean. There is a parking garage directly across from the hotel which was easy to access and only cost $22.00 a night to park. When staying in downtown MKE it is to be expected that you will pay for parking, and knowing our car was in a covered garage was peace of mind. We choose to Uber to our destinations, so we didn't have to find parking multiple times, and we never had to wait more than a few minutes for our ride to arrive. My only disappointment was there was no happy hour. I was under the impression there was a cocktail hour offered, but it didn't take away from our stay, as there were several liquor stores within walking distance to grab a drink for the room while we got ready. Breakfast in the morning was plentiful with options, fresh, hot, and the egg bites were delicious. The last thing I will add which is huge for me, they have complimentary water, hot water for tea, and coffee in the lobby at all times. I hate forgetting to bring a water bottle for the middle of the night when staying at a hotel, so I loved this feature. I would absolutely stay at this hotel again in the future! Don't let the negative reviews sway your decision. This was a beautiful, newly converted hotel that you should absolutely check out next time you are staying in the area.
LLuvmarleyThis is my second time to stay here. I have a service dog who is an ESA, which I had informed the hotel of when I made the booking. I had stayed there the previous weekend and when I checked in, there weren’t any issues with any of the staff with my having an ESA staying there. I only had an incident with the night manager who complained about the dog being in the hotel. This is when I was on the way to eat at the restaurant. The host & the server had no issues with the dog being there and they commented that she was actually more behaved than many small children that come the food was amazing btw. I twice had the dog near me as well in the pool area tethered while I was swimming & while I was in the hot tub & there were no issues with the staff then. However, the next time I stayed, they would not let me have the dog with me in the pool area tethered. They then ended up kicking me out of the hotel as I would not leave the pool as I felt this to be unjust as the dog wasn’t bothering anyone. Also, she cannot be in the room by herself as she will cry & bark which would bother our neighbors. I also will not leave her in the car. Basically because of my ESA dog-a Pomski of 14lbs, I was kicked out of the hotel at 10:30 at night escorted by 3 policemen on a Saturday with nowhere to stay. I had to sleep on my friends couch for a few hours, and find another place to stay the next day which excepted my ESA dog without any issues. I will not be staying at this resort again because of this horrific experience.
GGuest UserI wasn’t told at checkout that I needed to change color of our wristband bands and we were in the pools for 4 hours before it was noticed. I had a 5 year old I was watching in the lazy river when life guard watching lazy river told me I needed to leave. I’m trying to explain I was told I could stay as long as I wanted, plus yell for the 5 year old and I told the guy I would go up to front desk. On my way up I ran into Jackson manager of the lifeguards. Very nice young man. He heard me tease my niece we were rule breakers. I early thanked him and his staff for all their hard work. He asked if he could help. I explained I had no idea I had to change color of wrist band and it’s my first time here. I had already checked out and I hoped it wasn’t too late. He assured me there would be no issues. I went to front desk and stood in a long line. Jackson came upstairs for something saw me in line and got my wrist bands so I didn’t have to wait. What a wonderful experience! Jackson is awesome! He truly cares about the customer experience! Thanks Jackson!
Earlier I took my niece to gift shop, she found a little Ty beanie purse. The strap had metal links on it but it was broken. The manager actually offered to replace it with something else but my niece had her heart set on that and it was last one. This manager fixed it good as new!! Top notch service by these two men!
GGuest UserCame here with my husband to visit my hometown so I know the area very well. Best location to stay and explore and with all the new changes to downtown. However, even though location is good I will never stay again. I wouldn’t call it a hotel but more motel. It was on the better side though (cute) I would say. Definitely the hotel cost way more than is should. There’s an additional $20 that they say is for wifi/renting bikes/24 hr lobby/yoga mats/indoor and outdoor games/live music/gym/parking/discounts at certain stores of downtown in which they don’t even know of or which ones they are. However, I didn’t use any of that so I pretty much used up $20 ok nothing. If it was part of the hotel price itself then ok I understand but a separate charge for these amenities is ridiculous. When you look at the hotel photos you’ll also find that there aren’t photos of the bathrooms and kind of understandable. Bathroom wasn’t too bad but also not in the best condition (definitely could use remodeling).
CChouaThe front desk person was missing, and there weren't any bells to ring for service. we were waiting for over 10 minutes before a housekeeping staff came by and helped us. The check-in process was a pain, I'd pre-paid the 2 rooms online with trips.com, and the receptionist kept insisting that rooms were not paid and my credit card was declined. I had to pull up my emails with paid receipt and booking confirmation. The hotel still insisted that I call trips.com to allocate the funds to the hotel. I'd used trips.com booking the past 2 years traveling to Asia and never had any experience like this. It was an annoying and weird check-in process with Delta Hotel.
GGuest UserGreat hotel, modern and large rooms. King studio suite has fully stocked amenities to prepare food if desired. Modern bathroom and a very comfortable bed. Great pool and hot tub area. Breakfast was good with helpful staff.
We booked through a 3rd party booking site, trips.com as they offered the best rate, so we thought. They failed to mention the hotel has a daily resort fee not included in their prepaid fee. Credit card was needed to hold as an $50 incidental which was listed on the site and reimbursed if no incidents. Loved the hotel just wish it was noted on booking site extra frees required as we prepaid and was surprised upon arrival.
AAnonymous UserThe room is clean, the location is good, the soundproofing is good, and it is very safe. The front desk guy was very enthusiastic and showed me how to park. It was a good experience. An unforgettable trip to Milwaukee
HHerrmannPamThe guy who checked us in Friday night was very pleasant and helpful. The hotel was clean and odorless. The continental breakfast was good and the hostess was very nice and greeted us and asked if there was anything she could help with. We stayed 2 nights and I was surprised we had maid service after the first night. That doesn't happen much anymore. Even if the location was a little off the beaten path I would recommend this hotel.
GGuest UserWe came to Port Washington to visit our son, who has lived here for four years. The hotel was easy to get to, with lots of parking. There was always someone at the front desk to quickly answer questions. Our room was beautiful, clean, quiet, and comfortable. We felt like the only people in the hotel. The breakfast had lots of choices to pick from. We had a lovely time in PW, and enjoyed having this hotel as our home base.
GGuest UserLove this hotel! We have stayed on this property many times over the years during our annual Black Friday shopping weekend. We have always found this hotel to be very quiet and clean, with comfortable beds, updated bathrooms, a warm and welcoming entrance and an incredibly friendly and helpful front-desk staff (Thanks Lucy!) Convenient location close to great shopping and many dining options— Great value, highly recommend!
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