For the price the place is okay decent enough however the staff is really loud at night . Not the reception but the team doing maintenance at night they really inconsiderate . I wouldn’t book the Melrose ever again because of that . I’ve tried the one in Sandton Katherine street I really enjoyed it .
It's the first time I've been here. The breakfast is OK, but the room is small and the view outside the first floor window is poor. The price/performance ratio is pretty decent. You can order takeout via Uber.
It was our first time in joburg and it was lovely. The hotel was always clean. The food was great. Aside the breakfast which had a lot of variety, we also got to try some local dishes recommended by staff at the restaurant. The room was small but it was sufficient, as we were mostly busy sightseeing.
The staff was exceptionally friendly and very accommodating. The ladies and the gentleman absolutely hospitable.
The total stay was great . Could do with a revamp as the bathrooms are a bit old .which the exceptional service made up for.
Overall great stay
The hotel is ok, nothing special especially for the cost. When I got there, they gave me a room that was still being cleaned so I stood by the doorway waiting for the lady to finish. I was very jet lagged at this point and just wanted to sleep. She tried her best to be quick and was very welcoming. I then asked them to bring a menu because I couldn’t scan the code in the hotel room. This took more than 20 minutes. The food arrived and the meat tasted a bit off and undercooked. The breakfast was amazing. I’m not sure if they provide things such as toothbrushes, toothpaste, slippers and gowns by request because they were not in the room and I was too tired to ask for them. If they don’t provide these, perhaps they can try to in future. Overall, not the worst hotel but a bit overpriced considering what’s on offer.
I enjoyed the whole experience, the hotel is located in a quiet and safe area so i felt safe the whole time. loved the facilities as for the food was always eating out at nearby restaurants. I will definitely visit again because I enjoyed and had a wonderful time at the hotel.
This hotel location is the best it’s in the heart of Sandton everything is near from this location. The only thing I don’t like is their room sizes they’re too small and they don’t have wardrobes.
City Lodge Hotel at OR Tambo is an excellent choice for anyone catching a flight or needing a comfortable stopover in Johannesburg. The location is unbeatable—right inside the airport, so no stress about transfers or traffic. The rooms are clean, modern, and well-soundproofed, making it easy to rest even though it’s in a busy area.
The staff are friendly and professional, always willing to assist with anything you need. I also enjoyed the restaurant’s breakfast buffet and the relaxing pool area. Everything about this hotel is convenient, safe, and efficient.
Highly recommend City Lodge OR Tambo for travelers looking for comfort, cleanliness, and great service right at the airport.
It is a lovely place to stay. The breakfast was outstanding!!!
Could do with non slip bath mats when getting out the shower. Rooms can do with more heating as it was very cold.
The bed was okay could do with a more sturdy mattress.
Overall experience was great and the reception ladies was amazing and friendly.
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NNikigelperfect location for those who needs to get a close proximity and free shuttle to O.R. Tombo Int’l Airport, nice place with great vibes and superior security to keep everyone safe in the compound.
TTraveling TanI recently stayed at this hotel which left me disappointed due to their shuttle service limitations. While the overall experience was average, the lack of a 24-hour shuttle service proved to be a significant inconvenience, particularly for early morning flights.
One of the key reasons I chose this hotel was because of its location and a shuttle service to the airport. However, upon checking in, I was informed that the shuttle operated only from 7 am onwards. This was highly inconvenient as my flight departure time was earlier. I approached the receptionist to inquire about alternative options, hoping for some flexibility or assistance, but was met with an unhelpful suggestion to order an Uber instead.
Having previously stayed at other hotels near airports, I had come to expect a 24-hour shuttle service as the norm. It was disappointing to find that this particular hotel did not offer the same level of convenience. Given the additional cost associated with using ride-hailing services like Uber, this unforeseen expense was an unwelcome surprise.
In conclusion, if you have early morning flights or rely on a reliable 24-hour shuttle service, I would caution against choosing this particular hotel. I would recommend exploring other nearby options that prioritize customer convenience and provide a more accommodating shuttle service.
WWENHONGThe first stay was ok, but it was a family house renovation, cockroaches because I booked it close to me. The room was on the second floor pushing open the door to the balcony, where there were tables and chairs but thick dust. The second stay was very angry 😡, because there was something wrong on the first day of two days, the next day they found that they sold the good room I ordered at a higher price to later people without my consent. I could go to the room where I was almost in, and the hot water in the room was put for 20 minutes before it came out. Will not stay at the inn again. Thanks to Trip.com customer service for its excellent service!
GGuest UserThe hotel is ok, nothing special especially for the cost. When I got there, they gave me a room that was still being cleaned so I stood by the doorway waiting for the lady to finish. I was very jet lagged at this point and just wanted to sleep. She tried her best to be quick and was very welcoming. I then asked them to bring a menu because I couldn’t scan the code in the hotel room. This took more than 20 minutes. The food arrived and the meat tasted a bit off and undercooked. The breakfast was amazing. I’m not sure if they provide things such as toothbrushes, toothpaste, slippers and gowns by request because they were not in the room and I was too tired to ask for them. If they don’t provide these, perhaps they can try to in future. Overall, not the worst hotel but a bit overpriced considering what’s on offer.
GGuest UserIt was our first time in joburg and it was lovely. The hotel was always clean. The food was great. Aside the breakfast which had a lot of variety, we also got to try some local dishes recommended by staff at the restaurant. The room was small but it was sufficient, as we were mostly busy sightseeing.
MMadamP*For the price the place is okay decent enough however the staff is really loud at night . Not the reception but the team doing maintenance at night they really inconsiderate . I wouldn’t book the Melrose ever again because of that . I’ve tried the one in Sandton Katherine street I really enjoyed it .
FFaith4We stayed for a week. It was a decent stay. It’s apartment style you can cook your own meals in your room and also there’s a restaurant you can eat and chill at
MMr RoyalCity Lodge Hotel at OR Tambo is an excellent choice for anyone catching a flight or needing a comfortable stopover in Johannesburg. The location is unbeatable—right inside the airport, so no stress about transfers or traffic. The rooms are clean, modern, and well-soundproofed, making it easy to rest even though it’s in a busy area.
The staff are friendly and professional, always willing to assist with anything you need. I also enjoyed the restaurant’s breakfast buffet and the relaxing pool area. Everything about this hotel is convenient, safe, and efficient.
Highly recommend City Lodge OR Tambo for travelers looking for comfort, cleanliness, and great service right at the airport.
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