HAVN Apartstay Hotel provided a comfortable and practical base during our Cape Town stay. The location was highly convenient, allowing easy access to major attractions such as Table Mountain and the Waterfront. The apartment-style layout suited our family well, offering sufficient space for luggage, children, and downtime. The room was larger than expected and exceeded our initial expectations in comfort. While there was a slight lingering smoke smell upon arrival, airing out the room improved the environment. Staff were helpful and accommodating, especially when allowing us to store luggage prior to check-in. The overall experience balanced independence with hotel-style convenience. It was especially helpful during a busy sightseeing phase of the trip. HAVN offered a reliable, well-located option for families seeking flexibility and space in Cape Town.
A good business hotel, really more of a 4 than a 3, they clean well, everything is quite new, the room is small, but for two it is quite normal, the location is very good, close to all locations, somewhere you can walk, somewhere you can order a taxi, taxis are inexpensive around the city. It is a 25-minute walk to the Waterfront. Standard breakfasts, but quite enough in the morning. The staff is good, friendly, we have never had any problems. The only thing that bothered us a little was the location of the night club, under the windows, pounding all night almost every day and until the morning, we had to close the window and turn on the air conditioner. Perhaps this is the only minus of this hotel, but there are rooms on the other side, we ended up not changing. A very good option in terms of price / quality!
It was a great experience. Felt safe from the moment I arrived and throughout my stay. The room was clean and beautiful. It was looked after well by the cleaners. The lady at the reception was amazing, very friendly and helpful! She made the whole experience even better
Hotel near Sea Point,Cape Town31.3% of visitors choose this area
GGuest User2026.02.18
Nice hotel with great location. Mojo Market is right next to it and that makes it super convenient for food, drinks and live music most nights. The staff is super friendly, helpful and truly make you feel welcome. The only suggestion would be to let people know there's construction currently happening right next to the hotel which makes it a little noisy. Perhaps the hotel could offer rooms for a cheaper rate for the inconvenience. TVs might need checking as well. I was not able to use mine at all. Overall it was a great stay though. Thank you Mojo! 🫶🏼
While the locations and hotel cleanliness and families are good, the room doesn’t come with any AC or Heater. So it was very cold in the room on a winter rainy day.
The hotel also took R1,000 as deposit by credit card, and returned upon check out. The issue is, credit card company would charge a fee and also due to different exchange rate on different day, I lost almost R 100 when I check out. The hotel should consider waiving the deposit altogether or taking cash as deposit if deposit is required.
Hotel near Sea Point,Cape Town31.3% of visitors choose this area
GGuest User2026.04.29
We had a great stay at this place. Location is good - 5 minutes to the quay. There is a stop of the red bus near that is very convenient for the travelers. You have everything in the flat. We didn't expected that there would be cleaning so often. The only thing - it was a bit cold inside in April although there was the heating.
I would like to share my experience of staying in this apartment. We lived there very poorly because it’s a self-service setup with only two plates. If I’m using one plate for something else and my partner is using another plate, I no longer have a plate to prepare another dish. We literally had two plates in the house, as if it were a hotel where they would cook for us—we wouldn’t need more dishes for anything. How can I buy groceries for two plates, with literally one spoon per person and one teaspoon to share in the morning for our coffee, and one cup per person? Additionally, we did not have a broom, and it was very difficult to clean after ourselves. We had to wait for cleaning/maintenance to come for at 10am while we skip the dirt or use a tissue to clean, even though we don’t want to invite anyone in we had to choice , We can’t even scrub the floor on our own; we had to wait until we sleep and wait for them. No shower caps , no toothbrushes to toothpaste to start the stay ,not even little enough to get comfortable when you check in ,,I don’t recommend it for travelers who land late at night , it’s not helpful at all you sleep dirty here until shops open , they run out of heaters and leave you freezing in the room , check out time is 10am so it your flight is 6pm on the same day be prepared to roam around the streets like a homeless while you Stayed a night with them , what happened to 12pm check out time and 2pm as latest ??? My partner was working night shift and had to be kicked out at 10am with his flight at 6pm ! He asked to rest for 2 hours and check out at 12 they charged 50% of room rate for sleeping for 2 hours not even half a day. This apartment is not helpful at all and they prioritize charging you more instead of availing themselves for help , bedsheets are changed after 3 days which means if you on your periods as woman and you mess up the bedsheets you have to sleep with blood for the next 2 days -Why ??? I believe beds should be changed everyday as per the room rate calculations for each day unless they mean we pack our own bedsheets for emergencies…additionally there was a construction that would grill the roof while you sleeping at 8am so again my partner couldn’t sleep after working night shifts WITHOUT A WARNING!!! We regretted staying here and one traumatic issue of plates : I wash after every meal because no extra plates to push for another day , washing using my hands since there was no scrubbing 🧽 . I felt like i didn’t pay enough to stay here .
We loved our stay. The staff was friendly and Patrick is a gem! He is very helpful and checks up on people. We used the valet parking services and it was great with secure parking for our car. The room was nice and big and clean. The coffee station and amenities were well stocked. The breakfast was delicious!! The hotel is situated in an area with lots to see and do! We will definitely stay there again when we come to Cape Town! Thank you to everyone for making our stay wonderful.
Hotel near Sea Point,Cape Town31.3% of visitors choose this area
GGuest User2025.12.09
I liked the hotel. It's conveniently located, close to the waterfront and the tourist bus stop. There are several grocery stores nearby. The room is clean and cleaned daily, along with fresh linens and towels. Sugar, coffee, tea, and a few cookies are also replenished daily. Two bottles of water are provided, but only on the day of arrival. Shampoo, shower gel, and soap are replenished. The kitchenette in the room has everything you need to cook: olive oil, salt, and pepper, as well as pots, several frying pans, a knife, spoons, forks, plates, mugs, glasses, and a corkscrew. There's a stove, microwave, range hood, kettle, and toaster.
The hotel staff is friendly.
The Wi-Fi works well. Thank you very much for everything; we enjoyed our stay at this hotel.
Great
60 reviews
9.0/10
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GGuest UserI would like to share my experience of staying in this apartment. We lived there very poorly because it’s a self-service setup with only two plates. If I’m using one plate for something else and my partner is using another plate, I no longer have a plate to prepare another dish. We literally had two plates in the house, as if it were a hotel where they would cook for us—we wouldn’t need more dishes for anything. How can I buy groceries for two plates, with literally one spoon per person and one teaspoon to share in the morning for our coffee, and one cup per person? Additionally, we did not have a broom, and it was very difficult to clean after ourselves. We had to wait for cleaning/maintenance to come for at 10am while we skip the dirt or use a tissue to clean, even though we don’t want to invite anyone in we had to choice , We can’t even scrub the floor on our own; we had to wait until we sleep and wait for them. No shower caps , no toothbrushes to toothpaste to start the stay ,not even little enough to get comfortable when you check in ,,I don’t recommend it for travelers who land late at night , it’s not helpful at all you sleep dirty here until shops open , they run out of heaters and leave you freezing in the room , check out time is 10am so it your flight is 6pm on the same day be prepared to roam around the streets like a homeless while you Stayed a night with them , what happened to 12pm check out time and 2pm as latest ??? My partner was working night shift and had to be kicked out at 10am with his flight at 6pm ! He asked to rest for 2 hours and check out at 12 they charged 50% of room rate for sleeping for 2 hours not even half a day. This apartment is not helpful at all and they prioritize charging you more instead of availing themselves for help , bedsheets are changed after 3 days which means if you on your periods as woman and you mess up the bedsheets you have to sleep with blood for the next 2 days -Why ??? I believe beds should be changed everyday as per the room rate calculations for each day unless they mean we pack our own bedsheets for emergencies…additionally there was a construction that would grill the roof while you sleeping at 8am so again my partner couldn’t sleep after working night shifts WITHOUT A WARNING!!! We regretted staying here and one traumatic issue of plates : I wash after every meal because no extra plates to push for another day , washing using my hands since there was no scrubbing 🧽 . I felt like i didn’t pay enough to stay here .
ZZeeinchinaGreat place. Amazing amenities. Wonderful location right opposite Canal Walk. Could do with an AC. Should have a reception at 9 palms, not having to go to the Crystal Towers to collect keys. Wifi password should be given to guests at check in
JJulian PeensThis bed and breakfast is in the ideal location to visit Simon’s town and its coastline however the actual set up of the bed and breakfast is a huge let down.
We arrived to find our room was not ready, once it was the place still looked unkempt, there was a bucket in the bath, the furniture had not been returned to its original locations well and the complimentary items seemed used.
On our second night there was load shedding a common occurrence however there seemed to be no precautionary measures taken and we had to use our phone lights to climb the three flights of stairs to our room only to find the rechargeable light (obviously for such occasions) had no batteries and was therefore useless. As South African citizens we fully understand the uncertainty of power but for the cost and normal clientele of this accommodation we really expected there to be more in place.
The meal times had been adjusted for the convenience of the staff who were on the premises compared to the welcome sheet details we received on arrival. The whole place seemed to be being run by support staff with no obvious manager on site for the three days we were there (we stayed over a weekend which I would assume to be a prime time)
There is about 4 parking sports in front of the building but they were not being used to their full potential and often we had to park a little further away.
Overall the location was the main positive. Considering the price we would have hoped to have better amenities and hope that the profile for this accommodation can be amended as there are no pools on the property unlike what the description had lead us to believe.
Luckily the charm of Simon’s town and the beaches made up for the serious lack of attention to detail and luxury you would assume a place this price and in this location would have.
3/10 would probably not go there again.
GGuest UserThe location is excellent, right in the heart of the Old Town, making it very convenient for dining and shopping. Both the front desk and restaurant staff were incredibly friendly and welcoming. The rooms aren't huge, but they are very well-equipped, especially the family rooms that can comfortably accommodate three people – which is quite rare for hotels in Cape Town. Cape Town is incredibly beautiful, and I will definitely be back!
DDaay‘sIt was a good stay. Room 906 is nice.
Away from the elevators and a good choice to sleep in.
Kind service and check in and flexible at checkout delay. Love that!
CCharlene MukwairaIt was a great experience. Felt safe from the moment I arrived and throughout my stay. The room was clean and beautiful. It was looked after well by the cleaners. The lady at the reception was amazing, very friendly and helpful! She made the whole experience even better
ZZykov AleksandrI really liked the accommodation. It is located within walking distance from the bus stop and taxi rank. nearby and also within walking distance of the city center, Main Street, observation decks with stunning views and the beach (but the water is terribly cold and you will not be able to swim in any of the beaches in Plettenberg Bay). I was met by a pdministrator named Debbie. She is very friendly and smiling, tried to help in everything (even in things that are not part of her duties). The reception has all the information about the attractions nearby, local taxi numbers (bolt taxi does not work in Plettenberg bay), information about restaurants and their menus, and you can book excursions. the room itself was very clean, including the toilet was in perfect condition. there is a TV and everything that is stated in the ad. on the downside, I spent only one night at the location, but the electricity was turned off twice (both times in the evening) (but there was no light on the entire street, or maybe in the entire city, so it's not the fault of the accommodation). Plettenberg Bay itself is amazing (and safe even after sunset)
ИИван КирюшкинХороший уютный отель, который позиционирует себя как хостел, но работает на уровне 3-4 звездочного отеля. Номера простенькие, но каждый день убираются, классное оснащение отеля, классные недорогие завтраки
GGuest UserThe room is perfectly clean, with new furniture, mattresses, and bedding. The reception staff is friendly and efficient in resolving any issues. However, I would like to address the room's design, which is very office-like. I believe that a brighter color scheme would make the room more inviting. Additionally, I feel sorry for your staff, as they are treated unfairly. The man outside is forced to stand on the porch all day to open the gate! Regardless of the weather, whether it is hot and sunny or cold and windy, he does not have a place to sit. Why don't you put him in a separate room where he can sit? And put a camera on the gate, so that when he sees a car approaching, he can open the gate. It's a simple solution! Doesn't the receptionist even have a chair? How is that possible? If she's tired or has swollen feet, how can she greet guests? It doesn't matter to the guest whether she's standing sitting. But it matters to her! Take better care of your staff, and they will return the favor!
I really hope for positive changes in your hotel and for your employees!
JJazzaHAVN Apartstay Hotel provided a comfortable and practical base during our Cape Town stay. The location was highly convenient, allowing easy access to major attractions such as Table Mountain and the Waterfront. The apartment-style layout suited our family well, offering sufficient space for luggage, children, and downtime. The room was larger than expected and exceeded our initial expectations in comfort. While there was a slight lingering smoke smell upon arrival, airing out the room improved the environment. Staff were helpful and accommodating, especially when allowing us to store luggage prior to check-in. The overall experience balanced independence with hotel-style convenience. It was especially helpful during a busy sightseeing phase of the trip. HAVN offered a reliable, well-located option for families seeking flexibility and space in Cape Town.
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